Archies Footwear Reviews 

2,239
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and quality of the footwear, with many noting the noticeable positive difference in their feet. People highly value the supportive features, as the arch support is considered amazing and helps with foot issues. However, some customers also noted occasional product issues, such as the strap snapping or one shoe arriving damaged. A few other people felt there were issues with sizing, with reports of them being too narrow or small, and some found the soles to have poor traction. Conversely, a small portion of people felt that the comfort could not be maintained over extended periods or that certain items did not arrive correctly.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional arch support and comfort from the moment... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort, support,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as prompt and efficient.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional kindness and fast responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,239)

483 reviews in the last 12 months

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Rated 2 out of 5 stars

scam you on postage

the sliders came and they are too big, on the paper packaging it says they are 11-11.5 but on the website it says they are 11, its frustrating. I setup a refund and they overcharged me on the postage - cost £4 to send them to me but £5 to post them back to them strangely.
The shoes seem ok but the management is clearly scammy.

August 14, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Oliver,

Thank you for taking the time to share your feedback.

We reached out to request some additional information so we could contact you directly and look into this further, but unfortunately we didn't hear back.

So we can assist you further, please reach out to our Customer Service team at (support.uk@archiesfootwear.com) and we'll be more than happy to help.

Kind regards,
Annie

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Rated 5 out of 5 stars

Great fit flops

Great fit flops. Have 2 pairs myself and ordered for my daughter and granddaughter. A little snug at first but that molded to my foot in no time. Ordered the wrong size and customer service corrected that for me with no problem. A must have with the arch support. So much more comfortable.

August 11, 2026
Unprompted review
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Reply from Archies Footwear

Hey Leonie,

Thank you for the review!

Great to hear that our customer service team made the size exchange seamless.

Thanks again,
Annie

Rated 5 out of 5 stars

Love my Archies flip flops

Love my Archies flip flops. I have bought and returned many others, but these are the ones for me! I have so many colors too - black, white, brown, taupe, olive, classic peach, mint, light blue, navy and bright blue! I love to coordinate with my outfit. So comfortable, the fit is perfect for my high arch. I wear them everyday? 💕🩷💕

August 13, 2026
Unprompted review
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Reply from Archies Footwear

Hey Tami,

Thank you so much for your wonderful review!

We love that you’ve built such an amazing Archies collection. We truly appreciate your support!

Kindest,
Annie

Rated 5 out of 5 stars

I placed my order for a pair of…

I placed my order for a pair of flip-flops and a pair of slides. I was so excited to get them and they were delivered today right on time, however when I opened the package I had two pairs flip-flops and no slides 🤔. I immediately reached out to customer service and Paul was prompt at returning me email and rectified the problem 😊. Another order was processed by Paul and my slide should be here by the end of the week...
Such great customer service!!

August 12, 2026
Unprompted review
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Reply from Archies Footwear

Hi Leanne! Thank you for taking the time to leave us a review.

We're glad our customer service team were able to resolve this for you. Enjoy your new Archies!

Kindest,
Zoe

Rated 5 out of 5 stars

Just get the flip flops

Just get the flip flops! Seriously, you won't regret it. I've never worn something so comfortable in my life. Flip flops are usually extremely uncomfortable, flimsy, and irritate the skin but these are amazing. I bought them in two colors, one of them came in a color I didn't order but as soon as I reached out to customer service they were incredibly kind, timely and sent me out the correct pair within 24 hrs. I've never seen customer service like this in my life, it's remarkable to be honest.

I'd highlyyyyy recommend these to anyone! So worth it.

August 12, 2026
Unprompted review
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Reply from Archies Footwear

Hey Karen!

Thank you so much for leaving us a review; we really appreciate it! We're glad you're enjoying your Archies!

Cheers,
Zoe

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Rated 5 out of 5 stars

Excellent flipflops

User friendly website, great flip-flops very comfortable to wear and true to size. Wide range of colours to choose from and excellent value. Delivery within given timescale

July 27, 2026
Unprompted review
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Reply from Archies Footwear

Hi,

Thank you for your positive feedback; it means a lot to us! Enjoy your Archies!

Kindest,
Zoe

Rated 5 out of 5 stars

Great slipper that fit like a glove

Great slipper that fit like a glove! And Archie’s support is excellent. My slipper was broken. Minutes after I had send an email I got a response saying that I’d receive a new pair.

August 12, 2026
Unprompted review
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Reply from Archies Footwear

Hi Tom!

We appreciate you taking the time to leave us a review! We are glad to hear our customer service team were able to assist you.

Kindest,
Zoe

Rated 5 out of 5 stars

This company has the best customer…

This company has the best customer service! I had almost immediate response to my email!
Not to mention at these are the best thongs/ flip flops on the planet! One pair is just never enough!

July 27, 2026
Unprompted review
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Reply from Archies Footwear

Hi,

Thank you for leaving us a review! We really do try our best for our customers, so it's nice to hear it's not going unnoticed. It means a lot to hear this from you!

Cheers, Zoe

Rated 5 out of 5 stars

Doesn’t hurt your feet

Ordered my second pair (2 pairs this time). Gotta love these flops! They don’t give me that hard sore on the side of my foot from the strap since they are built right in!
And their customer service via email is so quick and efficient.
Very satisfied overall!!

August 11, 2026
Unprompted review
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Reply from Archies Footwear

Hey Jo,

We really appreciate you taking the time to leave us a review. Your feedback is truly appreciated!

Kindest,
Zoe

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Rated 5 out of 5 stars

Question quick reaction

When you have questions they react nicely and immediately
Nice people and slippers are great walk very good

August 11, 2026
Unprompted review
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Reply from Archies Footwear

Hey,

Thanks for taking the time to let us know. We’re committed to providing top-notch service, so it’s wonderful to hear it’s hitting the mark.

Cheers, Zoe

Rated 5 out of 5 stars

Comfortable, flexible arch support that is also stylish!

I love the comfort and flexible but highly supportive arch support of these slides! As a new mom, my feet are still experiencing a lot of laxity and instability. I've tried a number of different slides and inserts to try to find something that's comfortable and supportive, and these Archies are far and away the most comfortable, supportive pair of shoes I've found! The arch support is broad and smooth and flexible, so it doesn't create any hotspots - which is a problem I've had with arch support before and is a big reason that I transitioned to barefoot shoes over 10 years ago. However, while I know I'll be back in my barefoot shoes soon, I needed a great shoe to bridge the gap from my baby body back into my athletic body, and this has been a great purchase!

July 20, 2026
Unprompted review
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Reply from Archies Footwear

Hi Erin,

It's awesome to hear that Archies are making such a positive impact in your life! Thank you for taking the time to share this with us.

Kindest,
Zoe

Rated 5 out of 5 stars

Fantastic customer service, and awesome products!

I absolutely love Archies! I’ve now made seven different purchases for myself as well as for family members, so I think it’s safe to say I’m a fan! The colors are awesome, there are so many great choices, and they are seriously SO comfortable.

What really stands out, though, is the customer service. It’s outstanding! Returns and exchanges are incredibly easy, communication is phenomenal, and they genuinely seem to care about making sure their customers are happy. After seven different purchases, I’ve consistently had a great experience. Great product, great company, and exceptional customer service. I’ll definitely be buying more!

August 10, 2026
Unprompted review
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Reply from Archies Footwear

Hi Niki,

Thank you for leaving us a glowing review; we really appreciate it. We really do try our best for our customers, so it's nice to hear it's not going unnoticed. Enjoy your Archies!

Kindest,
Zoe

Rated 3 out of 5 stars

Helpful until I requested a refund...

*Update*. Thank you so much for the reply below and for following up and sorting this issue.

I ordered the sliders and received the flip flops. I contacted them via the Chat bot on the website and provided photos of the flip flops and the bar code as requested. I was then contacted by Paul, who said they couldn't find a record of my order. I provided the order number (as requested) still no joy. Emails went back and forth with me providing delivery address and photos (again) and now radio silence for 10 days. I no longer want a replacement. I just want a refund and a returns qr code to return the (wrong) shoes. They normally charge £10 for returns which I feel is both ridiculous as is a 1/4 of the shoe price and unfair as they haven't fulfilled the order correctly.

August 10, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Amy,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

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Rated 5 out of 5 stars

Love love love all 8 of my Archies

Love love love all 8 of my Archies. Can you guys do a Kelley green-ish color so I can make that 9 pairs?!? Great support and easy to clean.

July 29, 2026
Unprompted review
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Reply from Archies Footwear

Hi Benjie!

Thank you for taking the time to leave us a review. It sounds like you have quite the collection! Thanks for your suggestion for a green color!

Cheers,
Zoe

Rated 2 out of 5 stars

Disgusted

The shoes hurt my feet as soon as I put them on. But that is not the reason I am giving two stars. The return process has been horrible. I used the link provided however a return label did not generate and a message that the shoes were already returned which is not true. I have sent numerous emails and am not getting information on what I can do to make the return happen. A CSR named Ken asked for specific information which I sent and instead of a reply from Ken I received more instructions on the refund process and the same link that was first provided. This has been a nightmare.

August 10, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Debra,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Love love love

I absolutely love these flip flops. I have a navy pair and a royal blue pair. I am just very impatient for the coral red to come back into stock. Oh and the mint colour look fab too!! Best flip flops I’ve ever had.

August 10, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey!

Thanks so much for leaving us a review! We're so glad you're loving your Navy and Royal Blue Archies.

Kindest,
Zoe

Rated 5 out of 5 stars

I bought 2 pairs of Archie's

I bought 2 pairs of Archie's, I was delighted with my purchase, but I snapped the strap of one pair, I emailed customer service and straight the said no problem, send them back for a free replacement, no questions or qibbles. They help me with the returns and sent the new pair once I sent a picture of my return ready for postage. Absolutely brilliant to deal with and would no doubt purchase again for my next holiday. And most of all my Archie's are so lovely and comfy to wear and I'm sure I will get years out of them. Thank you Archies. Tracey

August 6, 2026
Unprompted review
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Reply from Archies Footwear

Hey Tracey,

Thanks for leaving us a review!

We’re so glad our team could get everything sorted quickly. We truly appreciate your support and hope your Archies join you on many wonderful holidays to come!

Kindest,
Annie

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Rated 5 out of 5 stars

Easy to order -walk like clouds

Easy to order. Fast reaction from
Customer Service. They walk like clouds. I have the grey ones my daughter in law the crème pair. They are really on trend with the hip crowd :))

July 30, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Branka,

Thank you for the wonderful feedback!

We’re so pleased you’re both enjoying your new Archies!

Kindest,
Annie

Rated 5 out of 5 stars

Archie’s have become my go to!

Archie’s have become my go to! Bought the black to test out, tan came soon after now just order the royal blues! Here in NC we wear flip flops most of the year and I need ones with a good arch these have not worn down with daily wear! Not sure how but a wrong mailing address for me was put in, when I contacted customer service they answered right away and got a new pair on its way to me before the others got back to them. They followed up with me as soon as the reship was on its way!
Great customer service & a great product!!

August 6, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Aimee,

Thanks so much for your amazing review! ❤️ We're so happy to hear your Archies have become your go to and that you're loving your different colours. We're glad our Customer Service team could help get everything sorted quickly for you. We really appreciate your support!

Kindest,
Indya

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