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Rated 1 out of 5 stars

I don't recommend them to anyone. After receiving a non-working key, I was asked to change my review to positive and was supposed to receive a new working key. I received a used one again. After anoth... See more

Rated 1 out of 5 stars

Placed an order on 17 November. Not shipped as of 18 December. Four separate emails sent asking for shipping status. No replies to any emails. They don't respond to Instagram messages, either. Ve... See more

Rated 1 out of 5 stars

The hoodie my nephew ordered looks nothing like the one on the website. He received it on 9/20/23. It is of low quality and the size is off, so he emailed arcticdrip.com and requested a refund. He's b... See more

Rated 1 out of 5 stars

After spending more than 100€ and showing pictures proving the incorrect sizes of the pants with respect to their size chart, they still didn’t accept to change my pants. I was not asking for any ref... See more

Company replied

Company details

  1. Clothing Store

Written by the company

We know the challenges dressing up when the weather is at its worst. That's why our sole purpose is to offer the latest outwear trends, with high quality, inspired by nordic fashion. "Cold weather should not kill your creative style" We have the outwear you need to tackle the cold and dress up in style.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

71 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I don't recommend them to anyone

I don't recommend them to anyone. After receiving a non-working key, I was asked to change my review to positive and was supposed to receive a new working key. I received a used one again. After another request, I received another, worn-out one. My subsequent requests were closed when I sent proof of use, and they remained unanswered. I don't recommend them to anyone and advise caution.

February 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Never buy from this company …

I placed two orders with this company in November. I have received nothing!
I have had no replies for my enquiries
I want a full refund but I am worried they are scammers who have stolen my money £85.61
My advice- NEVER BUY FROM THIS COMPANY

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

Item still not arrived, no response from company.

Item still not arrived and can’t get hold of anyone to ask for help. I ordered mid December a hoodie, it has not arrived.
I have had no tracking information. I have emailed the company twice and had no response.
There seems to be no way to cancel the order.
Zero customer service, no item - very upset daughter who did not get her Christmas present!

I’m interested that the replies from artic drip seem to be on the positive posts - I wonder if that’s just coincidence?
Perhaps someone will reply to this and explain?

January 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Got scammed

Got scammed. Bought 3 jackets in late November for more than 100€. 2 weeks after not receiving any package or news, i wrote an email to support for no answer. More than a month later, still got no package and the website is shut down. Looks like i ripped the 100 bucks but i'll be moving a sue in other area which more likely will trigger bigger problems for this scammers.

December 26, 2023
Unprompted review
Rated 1 out of 5 stars

Scam :(

Ordered three items which cost up to £100 in late November, and i still haven’t received anything back from them. I emailed their support team three times and i’ve still had no response. I ordered a hoodie a few months back and everything was fine, so i was expecting the same experience but apparently not.

November 27, 2023
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company

I put an order and payed for almost one month ago and still havn’t got my item or any shipping information. I contacted via two different emailaddresses and no reply. This is so bad. This is a scam.

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

Unresponsive service

Placed an order on 17 November. Not shipped as of 18 December. Four separate emails sent asking for shipping status. No replies to any emails. They don't respond to Instagram messages, either. Very disappointed they can't deliver for a Christmas present. I wouldn't recommend ordering from this company.

November 17, 2023
Unprompted review
Rated 1 out of 5 stars

!Read before buying on this website!

I ordered a hoodie more than a month ago, and the tracking says it still hasn't been packed.
They don't answer to emails, and I totally don't recommend buying anything on this site, it's a scam.

November 25, 2023
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company! Have ordered 2 hoodies for my daughter 3 weeks ago! No response from customer service, no tracking number, nothing received. Terrible company! Smells like a scam!

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

order not found

Ordered a hoodie for my daughter for xmas...
tried tracking the order number 3570...
Could Not Find Order!!!
Tried to contact company, but no luck.
Have read reviews below..
Not happy.
Please Sandra, can you email me regarding the above order number.

December 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Bad service and poor quality

The delivery took weeks. The clothes are fabricated in China and are of very poor quality. I would advise everyone to not spend your money on this company. Order 2923

October 31, 2023
Unprompted review
Rated 1 out of 5 stars

A total scam

A total scam. Been waiting for one month, have not received even a shipping notification. Will contact the European Comsumer Center and the Norwegian one as well if I am not refunded soon.

Edit: after 1,5 months of waiting, no signs of the shipping and the customer service has not replied even after 2 weeks and after sending them several emails. Please report this company if you have similar issues, so they will be pressured to return the money for missing items.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

Sub standard product

Sub standard product, delivered from China after 30 days! They then have the cheek to stipulate the return of the item (at your cost to China!) tracked and in only five days from delivery! Costs a fortune!!!
Stay away! The photos of the clothes are not accurate. €47.90 for a hoodie that look like a thin saggy dish cloth! Yeeech

November 5, 2023
Unprompted review

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