ArdanShield Reviews 4

We were buying something for friends of ours who live abroad and to cut a very long story short our friends really left it too late in giving us details of what they wanted for us to place the order in time to receive it before we left to go away,but ArdenShield did everything they could to get the product to us in time and although it didn’t reach us, that was the fault of Royal Mail. On return from our trip abroad they were more than happy to accept this return. I have to say it was one of the easiest processes I have encountered with a business and in addition, even though this was not their fault, they paid for the return as well. Cannot recommend them enough.

I bought the SwiftLock lock and after 6 months of regular use, the handle came off. The company said that it has nothing to do with them and that 14 has to be returned after 14 days of purchase for a refund. I said that, by law, I thought they were supposed to provide a guarantee and they said no, definitely not. I was unhappy with that but paid a locksmith to fix the handle.
Now, exactly 8 months after purchasing, the batteries are only lasting 1 day before I get a battery low message and the lock shutsdown. This happens no matter what brand of batteries I insert. The lock will now not work and Ardanshield customer support are refusing to even answer my messages.
I am very frustrated at this stage as the lock is completely untrustworthy and faulty.

Gavin has been excellent in communication. I look forward to a fruitful working relationship.

Excellent products. Ordering was easy and shipping was prompt. Very happy with my new upgraded smart lock! So easy to install with minimal diy knowledge.