Arden University Reviews 

My overall experience with the university has been mixed. During a particularly difficult period in my life, I reached out to various departments in need of support, but unfortunately, I found the university’s response to be lacking. Communication was slow, and it often felt like I was being passed from one office to another without receiving any real help or direction. This lack of responsiveness during a time when I genuinely needed support was disappointing and added unnecessary stress to an already challenging situation.
However, I want to acknowledge the one bright spot in my experience: my success coach, Manisha. Her support made a significant difference. She took the time to truly listen, understand my situation, and guide me through the steps I needed to get back on track. Her compassion and consistent follow-up helped restore my confidence and motivation. Thanks to her dedication, I was able to re-engage with my studies and move forward with a clearer path.

I had just one session with my Student Success Coach, Manisha Patel, who was incredibly professional and welcoming. We had a great conversation about my study goals, as well as the challenges and barriers I might face. It’s definitely a service I would recommend for support and guidance.

Just Got admission in this university ,Teachers are nice but rest of the staff is very rude and disrespectful towards the students .don't have its own library there are only three lift in a busy 10 floor building being shared with other offices makes you wait for life 7 to 10 minutes every time.The staff is worst specially at reception.The staff at Hub is sitting at desk as they are unhappy with their job no smile on the faces very unprofessional .yesterday a guy from reception was rude to us that we Arden's student are not allowed to use a cafe in the building .we asked another guy from the staff and his behaviour was not so pleasant and he says check online instead of questioning me .

Adam has help me and he is very supportive .thank you Adams for your support.. Always helpful and I honestly appreciate his approach with students

Teesha helped me a lot during this weeks, managing and sorting out an error that happened with my course, timetable and register.

My coaching experience with Joan was very helpful motivating and positive comment.

I had a great experience with Arden Student Support. Jake was very helpful, clear, and professional in explaining the resit process and how to apply for an extension. He made everything easy to understand and ensured I had all the information I needed. Really appreciated his support!

The assistant, Lash was very kind and helpful. She did such a great job helping me out to solve any issues or doubts that I’ve had.

Even the fact that I could not continue my academic study, meet also the teaching stuff and grow in this community, the support team is really kind and willing to help.
James had the patience to listen to my enquiries, direct them to the right department and get back with an answer promptly. It really helps receiving such a nice attitude.
Thank you once again James.

Emma from Student Support was really great by replying swiftly to my query and provided really helpful information which was most helpful.

I spoke to Adam over the phone, he was extremely patient and polite with me. Thank you!

I like Arden University in terms of help and communication. The student support hub, most especially James-Leeds and welfare team are great in terms of communication and kind support. Thank you.

Aside from having a great experience throughout my undergraduate and postgraduate courses with Arden, recently, I was in need of desperately help to finish my PhD application to another university. The deadline was very near and I was struggling to get the required correspondence from the awards team. Jade, from the student support team was absolutely amazing! I can not rate this person highly enough! I spoke to Jade initially who told me not to worry and they would get it sorted for me. I was in tears at one point because the new university had rejected an email that showed what they wanted but Jade swooped in (yes, superhero-esque), and rescued me turning the upset tears in happy ones! I really hope Jade's manager sees this as Jade is so dedicated and reliable - thank you!

I am writing to express my sincere appreciation for the support I received today from Laura regarding the issues I encountered with the induction day information. Her professionalism and assistance were invaluable in alleviating my concerns, especially given the technical difficulties I experienced.

Despite missing the initial induction day, I am now looking forward to visiting the campus tomorrow. Knowing that there are supportive individuals like Laura available to assist students has significantly boosted my confidence.

Thank you for providing such excellent support.

Sincerely,
Niculina Solyom

I feel so grateful with the University's staff, they have been helpful, caring and kind beyond words.

Meena was very patient, listened to what I needed, and was able to deal with my problem without hesitation.

The University has been kind to respond and act as quickly as possible to each email regarding my enquiries. I can not have any complain respect the way that my problems were take in consideration and the support team has been always willing to help with all the information in order to solve them. Thank you.

Adam has been good and supportive on my first day. He went above and beyond, and did really well. He worked with me all the way, giving me the help I needed. Thanks.

Don't apply for this University. Not only they will acuse you of using AI even if you don't, they will acuse you of misconduct if you improve in your assignments, like I did, lucky I had every notes I did, articles I use, etc. In the end they acuse me of buying my assignment, I prove my innocence just to have 48%, as 10% was granted. The classes materials have a lot of writing errors, it's embarrassing. I'm trying to move from this University, it's difficult. I'm starting year 1 on 15th of September, I have called twice about the timetable for this year and the modules, like always no one knows nothing. Today is 6th, They were supposed to send it 2 weeks before the start. When I called last time they said it was because I didn't have my last assignment grade....wtf, Of course I have, not only I have and I got a email from the University saying I pass foundation year and could enrol in the next year. They were supposed to call me back, they never did. At my work they ask me what days I'm studying, I couldn't tell them as I don't know, I don't know if it's the same days last year, same hours, etc. In this Uni, they just don't care, it's just about the money. They only care if your absent, you will be called and the conversation is going to be awful. If you apply for this Uni, please be aware if your tutor marks you absent, cause even this you have pay attention and then prove you were in the classes. To the Arden University, you should be ashamed of your services, I'm still with you just because I was not able to move yet for another University. You probably will know who I am, and I don't care. I'm moving out, just trying to find a University that can help me move and faster. I don't know if other campus are like this, but Tower Hill....avoid it.

Very helpful with queries.