Arden Estates Reviews 

937
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with the team. Customers consistently praise the staff for being exceptionally helpful, friendly, and deeply supportive during what can otherwise be a stressful property move. Reviewers note that representatives take time to thoroughly understand client needs, ensuring everyone feels comfortable and fully informed throughout. People strongly appreciate the efficient service provided, noting that agents communicate clearly and respond rapidly to all client inquiries. Consumers also emphasize how dedicated team members go above and beyond to keep housing chains on track, managing viewings smoothly and reducing overall anxiety.

What people talk about most

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, noting that the team is incredibly professional, responsive,... See more

Customer service

Users describe positive interactions with customer service, noting that reviewers felt well supported and... See more

Response time

Customers consistently note positive experiences with response time, describing the service as fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Arden to anyone looking to sell their property. Dominique was fantastic, so knowledgeable regarding the valuation and the property sold on it's first day of viewings! Leanne, Arden... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend Leanne at Arden’s enough. We were the middle house in a relatively simple chain but it was made frustratingly difficult due to our buyers solicitor. Leanne kept us updat... See more

Company replied

Rated 5 out of 5 stars

We couldn’t recommend Arden highly enough. They have genuinely gone above and beyond to make our house move as smooth and stress-free as possible. Throughout the process, Arden have been incredib... See more

Company replied

Rated 5 out of 5 stars

Would recommend Arden Estates to anyone putting their property on the market. Every member of the team did their job above and beyond! Romily was always in touch and was positive and reassuring, along... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

Our vision is to significantly improve the quality of lives of the people we deal with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

937 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(937)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arden are fantastic

Arden have been incredible dealing with the sale of our property. Every member of staff has a professional manner and highly efficient. We would thoroughly recommend Arden to anyone, their service has been first class.

December 9, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with the whole team and that the sale of your property was handled efficiently and professionally. Your recommendation means a great deal to us — thank you again!

Rated 5 out of 5 stars

Arden’s Bromsgrove have been great…

Arden’s Bromsgrove have been great throughout. From the start of the process, to all the agents who did the viewings and kept me updated and finally to Jayne Bennett, the sales progression manager, who is fantastic. All have been professional, friendly and supportive of the move and chasing where needed. Will defiantly recommend and use Ardens Bromsgrove again in the future!

December 9, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely feedback! We’re so pleased to hear the Bromsgrove team supported you throughout, and that Jayne in particular made such a positive impact during the sales progression. Your kind words about the team’s professionalism and communication mean a lot — and we truly appreciate the recommendation. We’d be delighted to help you again in the future!

Rated 5 out of 5 stars

Truly grateful!

I honestly couldn’t recommend Leanne at Arden’s enough. We were the middle house in a relatively simple chain but it was made frustratingly difficult due to our buyers solicitor. Leanne kept us updated, informed, and went above and beyond to get the exchange completed. I’m truly grateful for all her hard work. If you’re looking for an estate agents that really care about the clients then go with Arden’s!

December 9, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re so pleased to hear that Leanne was able to support you through a challenging situation and keep things moving. She’ll be absolutely delighted to know her efforts made such a difference. It means a lot to hear you felt genuinely cared for — that’s exactly what we aim for. Wishing you all the best in your new home, and thank you for the lovely recommendation!

Rated 5 out of 5 stars

Arden’s in Worcester from the very…

Arden’s in Worcester from the very beginning have provided a great service in terms of marketing, achieving many well qualified leads of interest and great follow up to close the deal.
I can’t say enough to recommend the whole team who gave exemplary support throughout the whole process.
John
07369280721

December 9, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your wonderful feedback! We’re delighted to hear the Worcester team provided such strong support from start to finish — from generating great interest to seeing the sale through. Your recommendation means a lot to us, and we’re so pleased we could help make the process a smooth one for you.

Rated 5 out of 5 stars

The team at Arden Worcester have been…

The team at Arden Worcester have been nothing but incredible with helping us purchase our first home! Special thanks to Eve, Holly and Leanne who have all endured our endless questions and made us feel at ease throughout the process!

December 5, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re thrilled to hear that Eve, Holly, and Leanne were able to make your first home-buying experience a smooth and reassuring one. They’ll be so happy to know their support and patience made a difference. Wishing you all the best as you settle into your new home! 🏡

Rated 5 out of 5 stars

Amy was absolutely brilliant

Amy was absolutely brilliant. This was a really difficult house sale of my late mothers home. Our solicitors were very slow and our buyers were desperate to move in. However, in all of this Amy and Arden Estates were truly amazing. She was professional and very helpful. I would definitely use Arden again.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you to the team at Arden…

A huge thank you to the team at Arden Estates for their outstanding service and support. Tony and Paul went above and beyond to keep everything on track and were always professional, approachable and reassuring. I’m very grateful for their help in completing the sale of my property in a very short time and highly recommend them.

October 7, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re thrilled to hear Tony and Paul were able to support you so well and help get your sale completed quickly. They’ll be delighted to know their professionalism and dedication made such a positive impact. We really appreciate the recommendation — and wish you all the best in your next chapter!

Rated 5 out of 5 stars

Olivia Blizzard

Olivia Blizzard, our sales negotiator, was brilliant. Very patient, polite and knowledgable keeping us informed at all times of the progress which I feel is very important in a potentially stressful event

November 10, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re delighted to hear Olivia made your experience a positive one — her patience, professionalism, and communication truly make a difference, especially during what can be a stressful time. She’ll be so pleased to hear your feedback. Thanks again, and all the best in your new home!

Rated 5 out of 5 stars

We recently had a house viewing with…

We recently had a house viewing with Eve and we were impressed. She was warm, personable, and very knowledgeable about the property. Eve took the time to answer all our questions and made us feel completely at ease throughout the viewing. fantastic experience from start to finish :)

November 13, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re so pleased to hear you had such a great experience with Eve — she’ll be thrilled to know her knowledge and friendly approach made you feel at ease during the viewing. We really appreciate your feedback and hope to help you again soon! 😊

Rated 5 out of 5 stars

Professional yet personal agents

From our initial meeting with Dominique, through our sale journey with Millie, Holly, Eve and the rest of the team, Arden Worcester were amazing. They took the time to understand our property, work around our family and ultimately secure a sale which proceeded smoothly. Could not recommend them more!

November 14, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely feedback! We’re so pleased to hear that Dominique, Millie, Holly, Eve, and the rest of the Worcester team made the whole experience smooth and stress-free. It means a lot to know you felt supported and understood throughout the process. Thank you for the recommendation — and all the best with your next chapter!

Rated 5 out of 5 stars

Brilliant estate agents

Brilliant estate agents, helped me from start to end with buying my 1st property. Lovely friendly staff throughout the process. Thank you x

November 12, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re so happy we could help make your first home purchase a smooth and positive experience. The whole team really appreciates your feedback — wishing you all the best in your new home!

Rated 5 out of 5 stars

Excellent Estate Agents

First a big thank you to James,Halinka,Olivia,Molly and Kelly if I have missed anyone please be included all at the Redditch branch were fantastic in the help and professionalism in selling our property.We were kept fully updated on the progress throughout the process and any questions we had were answered right away personally as on our previous other property we sold I would not use or consider any other Estate Agents,so many thanks for everything

November 12, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your amazing feedback! James, Halinka, Olivia, Molly, Kelly, and the whole Redditch team will be absolutely delighted to hear your kind words. We’re so pleased you felt supported, informed, and well looked after throughout the entire process. It truly means a lot to hear you wouldn’t consider using anyone else — thank you again for your trust and recommendation!

Rated 5 out of 5 stars

Highly recommend!

What should have been a straightforward house move ended up being more complicated but I could not fault the Arden team. Leanne was brilliant at communicating and updating us and the perfect person to chase the solicitors up for you when needed 😀 Thank you, Arden!

November 10, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re so glad Leanne was able to support you through the unexpected twists and turns — she’ll be delighted to hear your feedback. It means a lot to know we could help keep things moving and take some of the pressure off. Wishing you all the best in your new home! 😊

Rated 5 out of 5 stars

Wouldn’t use anyone else

I dealt with both Nina and Katie at the Redditch office. Both incredible in so many ways. I honestly could talk about them for ages. I would highly recommend and would return without any hesitation in the future. Both of them are so friendly, kind and they genuinely care. I’m actually going to miss them! So professional, reply quickly to emails and will chase solicitors and get on their case! Wouldn’t use anyone else now. Thank you so much :-)

October 31, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your amazing feedback! We’re absolutely delighted to hear how much Nina and Katie’s support meant to you — they’ll be over the moon to read your kind words. It’s lovely to know their professionalism, care, and dedication made such a difference. We’ll miss you too and would be honoured to help again in the future. Thank you for the heartfelt recommendation! 😊

Rated 5 out of 5 stars

Amy was absolutely amazing

Amy was absolutely amazing. This was a really difficult house sale. Birmingham City Council and the buyers solicitors were very difficult. However, in all of this Amy and Arden Estates were truly a shining light in the darkness. She was professional and very helpful. I would definitely use Arden again.

October 27, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re so glad Amy was able to guide you through such a challenging sale — she’ll be over the moon to hear your feedback. It means a lot to know that even with the hurdles, you felt supported every step of the way. We’d be honoured to work with you again in the future!

Rated 5 out of 5 stars

Jayne was an amazing help and support…

Jayne was an amazing help and support through a very stressful process of selling my house! She guided me through it and helped me keep my cool.

Highly recommended

November 4, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely feedback! We’re so pleased to hear Jayne was such a great support during what can be a stressful time. She’ll be thrilled to know she helped make the process a little easier for you. Thank you for the recommendation, and all the best with your next chapter!

Rated 5 out of 5 stars

Highly professional and responsive…

Highly professional and responsive service from Adam and the rest of the team at Arden Estate agents in Barnt Green. Particularly Sunny who always went the extra mile to support us with our purchase. Thank you very much.

October 16, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely feedback! We’re really pleased to hear Adam, Sunny, and the Barnt Green team provided such professional and responsive service throughout your purchase. Sunny will be especially delighted to hear your kind words. Thank you again, and we wish you all the best in your new home!

Rated 5 out of 5 stars

House sale

Every person we dealt with was extremely efficient, helpful and always available I can not recommend Arden highly enough they were magnificent

October 23, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your amazing feedback! We’re thrilled to hear the whole team made such a positive impression and that you felt supported throughout. Your kind words and high recommendation mean the world to us — thank you!

Rated 5 out of 5 stars

Excellent support

Very friendly, helpful people. It was easy to discuss problems with different members of staff because they communicated well with each other as well as me.
There were several difficulties during the sales process, but everyone bent over backwards to make it happen. They showed genuine commitment.

October 17, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your lovely feedback! We’re really pleased to hear you felt supported by the whole team and that our communication made a difference throughout the process. It’s great to know the team’s commitment helped get everything over the line — we truly appreciate your kind words!

Rated 5 out of 5 stars

Amy and the whole team at Arden have…

Amy and the whole team at Arden have been nothing but fantastic from start to finish. Seamless experience from start to finish.

October 17, 2025
Unprompted review
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Reply from Arden Estates

Thank you so much for your kind words! We’re thrilled to hear Amy and the team made the whole process seamless for you. It’s been a pleasure to help — and we wish you all the best in your new chapter!

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