Came back for a few favourites and as always was tempted to add a few more. Love their range of quality Irish producers.... So far Wild About, Burren Balsamics and Ciara's Pantry are definite favour... See more
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Once again I got first class service from Ardkeen online shopping Waterford Ireland , Only order on Monday 15th and it was delivered today 17th. Shout out to your amazing team of packers we'll done 1... See more
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I ordered 3 boxes of Irish products for Saint Patrick’s Day for national and international delivery. All arrived in perfect timing with the products chosen from the online larder all in stock and arri... See more
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Lovely supply of local and international produce. Special call out to a cashier called Jody who gave an extra euro of her own to help out my son who was a euro short for his sweets. A much appreciated... See more
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Company details
Information provided by various external sources
Ardkeen Quality Food Store is an independent food retailer based on the Dunmore Road in Waterford City on the South East coast of Ireland. We are locally owned and managed. The business was founded by Robert and Pamela Jephson in 1967 as a small grocery store with petrol pumps out the front, believe it or not this was quite a novel format back then! The business has grown in popularity and scale over the years notably a a major redevelopment of Ardkeen Shopping Centre took place in 1998. Ardkeen Quality Food Store has a developed a unique food offering. People want to know about and trust the people who produce their food so we specialise in sourcing the best fresh produce and local foods from artisan food producers that we know and trust. As an independent supermarket we have the flexibility to buy the produce our customers want. Using links developed over the years with really good food producers we now have a range of fine foods that surpasses all competition in terms of food quality and provenance. We also cook and bake an extensive range of products at Ardkeen. Prepared daily in our deli kitchen by our skilled and commited team of chefs, using only the best of ingredients. The food is prepared, cooked and chilled (if necessary) and on sale the same day, so you can have retaurant quality meal at home in minutes. The range is extensive everything from soups & starters to main courses like Elaines wonderful Fishermans Pie to Lisa's sumptuous patisserie treats. Although there have been many changes over the years our philosophy remains the same; to provide great value, better quality food and excellent customer service. We are delighted to be listed in the prestigious McKennas Ireland Guides, Georgina Campbells Ireland Guide and have being awarded many accolades including Retail Excellence Ireland Awards, Best In Fresh Awards across departments and most recent named Best Shop in Ireland by The Irish Times. 'Our commitment to you starts with selecting our producers and continues through to the meal on your table'
Contact info
Dunmore Road, X91 HP9W, Waterford, Ireland
- 0035351874620
- customerservice@ardkeen.com
- ardkeen.com
4.8
Excellent
878 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Wonderful service
My order arrived within 24 hours. Very pleased. Great service. Will definitely order again. Thank you 🙏🏼
May 24, 2023
Reply from Ardkeen Quality Food Store
Hi Joanna,
Thank you for your custom and taking the time to leave us a review!
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Delighted to hear you are please with our service and the delivery of your goods. We will pass on your positive feedback to our team.
Thank you for the 5 stars and recommendation & we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Suzanne,
Thank you for your custom and taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Delighted to hear you are pleased with our online selection and the delivery of your goods. We are delighted to get such positive feedback from our customers.
Thank you for the 5 stars and recommendation & we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Finding how to reach you & your prompt…
Finding how to reach you & your prompt delivery. I’m interested in your other products too
May 24, 2023
Reply from Ardkeen Quality Food Store
Hi Anthony,
Thank you for your custom and taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Delighted to hear you are please with our range of specialty products and the delivery of your goods. We are delighted to get such positive feedback from our customers.
Thank you for the 5 stars and recommendation & we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Helen,
Many thanks for your custom and taking the time to leave a review. All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Great to hear you are pleased with our quality products and delivery service. We have a dedicated team working constantly to provide an excellent experience for our customers.
Looking forward to hearing from you again,
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com
Tel: 00353 51 874620
Great company!
My recent order was expertly packaged, the items were competitively priced, and the delivery was swift. I have ordered from Ardkeen before, I will certainly do so again.
May 10, 2023
Unprompted review
Reply from Ardkeen Quality Food Store
Hi Robert,
Thank you for your custom and taking the time to leave us a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base. Delighted to hear you are please with our service and the delivery of your goods. We are delighted to get such positive feedback from our customers.
Thank you for the 5 stars and recommendation & we look forward to hearing from you again!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
The product received is excellent but…
The product received is excellent but the one comment I would make is the delivery cost of €10.50 for a small order is very high. I understand when it is a fresh product that ice packs and insulation are used but for an order of €12.90 value an additional delivery costs of €10.50 is in my opinion too much. I would obviously consider a larger order in the future for better value but when the product is a fresh one like Sauerkraut the bigger quantity might not be used before the expiry dates. Just my view!
April 27, 2023
Reply from Ardkeen Quality Food Store
Hi Finian,
Thank you for your feedback. We value feedback greatly so thank you for taking the time out to give us yours.
As you have mentioned, shipping charges are based on order weight, adding more products gives you better value! Something that we are at the mercy of from our couriers which are frequently under review.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com
Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Bernard,
Thank you for your custom and taking the time to leaving a 5 star review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Great to hear you are pleased with our order and dispatch process. We are always working with our couriers to ensure our customers receive deliveries promptly.
Thanks again for the 5 star review!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Great service products good selection…
Great service products good selection fast delivery always satisfied
April 7, 2023
Reply from Ardkeen Quality Food Store
Hi Ray,
Many thanks for your custom and taking the time to leave a review. We are delighted with the 5 stars and will share with the rest of the team, thank you! All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Have now used this company several…
Have now used this company several times via their mail order service and without exception I’ve experienced a reliable and speedy service. Monica Finn.
April 6, 2023
Reply from Ardkeen Quality Food Store
Hi Monica,
Many thanks for your continued custom and taking the time to leave a review.
These reviews help us to continue to bring our wide selection of Irish Artisan food to our customers.
Our fulfillment team works hard to refine our processes, feedback supporting this is a boost to their efforts.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Angela,
Many thanks for your custom and taking the time to leave a review. We are delighted with the 5 stars, thank you! All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our customers.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Fantastic choice of Irish products
Fantastic choice of Irish products, great service and quick delivery
April 1, 2023
Reply from Ardkeen Quality Food Store
Hi Karolyn,
Thank you for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan products to our global customer base.
Delighted to hear you are pleased with your order and delivery process. We are constantly working with our couriers to ensure our customers receive deliveries promptly.
Thank you for the 5 star review!
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
My order is for a vintage 2017 and you…
“My order is for a vintage 2017 and you send 2018. I know this vintage and it is a bad vintage. I want an échange please. Thank you” It was my old notice, it was a mistake of shipping. All is alright now and there is a very good communication and a fast solution. Thank you very much.
March 31, 2023
Reply from Ardkeen Quality Food Store
Hi Florès,
Apologies for the mix up. We hope that our prompt replies and resolution are to your satisfaction. We have updated the description on our website.
Our aim is to deliver to our customer’s request. As we have failed to do so on this occasion, I hope you are satisfied with how we have resolved this for you.
Kind regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Absolute excellence
Absolute excellence, from products to customer service to delivery, each time I’ve ordered it has been hassle free and a confident and appropriately so and fast, exemplary delivery, HIGHLY RECOMMEND!!! VERY MANY THANKS!
March 31, 2023
Reply from Ardkeen Quality Food Store
Hi Maria,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Our teams work hard to refine our customer service and delivery processes, we will be sure to pass this on to the rest of the team.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Lukas,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and service.
Very happy to share your 5-star review with our team.
We look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Top class Irish larder products delivered promptly
I ordered 3 boxes of Irish products for Saint Patrick’s Day for national and international delivery. All arrived in perfect timing with the products chosen from the online larder all in stock and arrived in tact. I’ll definitely be using this service again. Only sorry that I didn’t know about it sooner. Thanks so much.
March 17, 2023
Reply from Ardkeen Quality Food Store
Hi Olivia,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and service.
What a lovely message, please feel free to share your experience! We will be sharing your 5-star review with our team.
We look forward to hearing from you again,
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi JC,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and service.
Very happy to share your 5-star review with our team.
We look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
prompt and reliable
March 5, 2023
Reply from Ardkeen Quality Food Store
Hi Eoghan,
Many thanks for your custom and taking the time to leave a review, all reviews help us to monitor our offering and service.
Very happy to share your 5-star review with our team.
We look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Simple to order and very fast deliv
March 2, 2023
Reply from Ardkeen Quality Food Store
Hi Susan,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Reply from Ardkeen Quality Food Store
Hi Teresa,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
Excellent Service
From the time the phone was answered by Richard (I think)to conclusion of my purchase this was an excellent experience…in this day and age it is so refreshing to be dealing with a company who appreciate your business and at the same time understand and are ready to solve problems …Well done Richard and Ardkeen …first class👏👏👏
February 7, 2023
Reply from Ardkeen Quality Food Store
Hi Mary,
Many thanks for your custom and taking the time to leave a review.
All reviews help us to continue to bring the World’s Best selection of Irish Artisan food to our global customer base.
We very much appreciate your feedback. Our teams work hard to refine our processes, packaging and service we will pass your compliments to Richard.
Thank you for the 5-star review, we look forward to hearing from you again.
Best Regards,
The eCommerce Team at Ardkeen Quality Food Store
www.ardkeen.com Tel: 00353 51 874620
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