Ariston Spares UK Reviews 

180
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the correct parts easily and praised the quick dispatch and next-day delivery of their orders. Many highlighted the efficiency of the service, noting that products arrived on time, well-packed, and often even earlier than expected. The overall service was described as excellent, with people appreciating the ease of ordering and the prompt receipt of goods. However, some customers also noted issues with delivery, specifically mentioning problems with UPS, including delayed next-day deliveries and false delivery attempts. A few other people also felt that product descriptions were poorly advertised, leading to incorrect parts being ordered.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Product

Customers consistently note positive experiences with product, often finding the correct parts easily and at... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the great and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to find the correct parts for my water tank, easily. Ordering was simple as was paying. The parts were quickly despatched via UPS and arrived next day. I’d highly recommend this company... See more

Rated 5 out of 5 stars

Correct part arrived on time and well packed. Price was very competitive compared to other online suppliers. Highly recommended.

Rated 5 out of 5 stars

The part was sent out immediately, arrived in good packaging the next day as agreed. The price was much cheaper than everyone else. I was really happy with the service and will use them again when i... See more

Rated 5 out of 5 stars

I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more


Company details

  1. Appliance Parts Supplier

Written by the company

We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(180)

44 reviews in the last 12 months

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Rated 4 out of 5 stars

I ordered 2x Ariston immersions

I ordered 2x Ariston immersions.

They were sent out super quick with tracking details I can’t fault the delivery and description of the parts they were spot on but why not include an immersion fibre washer with every immersion like everyone else does.

no one has ever replaced the old immersion and thought that 10 year + old immersion washer will be fine 😒.

I arrived at the job, drained down the cylinder opened both immersions ready to fit and none of them had washers so I had to waste time going to a plumbing shop trying to find 2x correct washers.

For the sake of £2.50 each just add it on to the price of the part I don’t understand the logic behind leaving them out.

Overall I am happy with the service but I will double check when the parts arrive to see if I need to buy washers or orings separately.

I left a star off because you left a fibre washer off.

Thanks you

March 12, 2025
Rated 5 out of 5 stars

very good service

very good service, found part I wanted quickly , easy to order , price was good,
delivered the next day, could not wish for better service.

March 10, 2025
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