Arizona Bead Company Reviews 

435
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I would not recommend if using PayPal I have purchased at Stateside beads with no issues and they are cheaper

Rated 1 out of 5 stars

there was just too many issues with the company I pay for it. then the supposed to be owner of the company called me and asked me for my security code on the back of my credit card. stated that my ord... See more

Rated 1 out of 5 stars

I never received my order, and have as of yet been unable to get ahold of anyone to try to track it down. Going to be doing a charge-back to my card for my refund.

Rated 5 out of 5 stars

The product I received was exactly as advertised and actually exceeded my expectations. They went above and beyond to help me with this purchase. I received a call that let me know my item could be se... See more

Company replied

Company details

  1. Jewelry Store
  2. Clothing Store

About Arizona Bead Company

Information provided by various external sources

Arizona Bead Company Inc. was founded in 1998 by David Lawitz as an Online Wholesale Bead Company. David has been in the Bead business for over 30 years, and has an extensive knowledge of beads, including ancient and collectible beads.

Arizona Bead Company carries Magnetic Clasps, Magnetic Beads, Swarovski Austrian Crystal Beads, Semi Precious Stones, Coral Beads, Skull Beads and much more.

Contact info

1.7

Bad

TrustScore 1.5 out of 5

435 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.7

All reviews

(435)

1 review in the last 12 months

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Rated 4 out of 5 stars

too small

4mm beads I ordered was so small like seed beads. I didn't know but I will make the best out of it. Fast delivery

January 28, 2019
Unprompted review
Arizona Bead Company logo

Reply from Arizona Bead Company

Hi Evelyn,
I want yo to be as happy as can be... if you need to return them for larger beads, just let me know. Not everything is available in the larger size, but we'll do what we can for you. Anything that you haven't opened up and started to use, can be returned.
If you need a return authorization number, please call me. I am always striving for a 5-star service.

Sincerely,
David (Arizona Bead Company)
480-491-4472 phone
480-495-2323 cell
E-mail: azbeadcompany@centurylink.net
website: arizonabeadcompany.com

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Rated 2 out of 5 stars

Placed my order on 1/6 have have not…

Placed my order on 1/6 have have not received my order yet.

January 14, 2019
Unprompted review
Arizona Bead Company logo

Reply from Arizona Bead Company

Hi Michelle,
Thank you for taking the time to do the review. I am really sorry to hear that you've not received the package yet. The sequence of events was that you placed your order on Sunday.... then I was out of the office all day on Monday, so your package got shipped on Tuesday. However, because you chose to have it shipped via 1st Class Mail, it's taking a couple days longer for transit time. I did a check on the tracking number... 9400110200882943069404 and it indicated that it was out for delivery to you today. I am so sorry for the longer transit time. If I am lucky enough to get your business for the future, please allow me to offer you free shipping on your next order. (I will make a notation on your file)...with my sincerest apology.

Sincerely,
David (Arizona Bead Company)
480-491-4472 phone
480-495-2323 cell
E-mail: azbeadcompany@centurylink.net
website: arizonabeadcompany.com

Rated 4 out of 5 stars

Good product

Good product. Did have some difficulty placing on-line order. Received product in timely fashion.

January 13, 2019
Unprompted review
Arizona Bead Company logo

Reply from Arizona Bead Company

HI Kimberly,
Thank you for taking the time to give me a review. I am truly sorry that the website was difficult...I not sure what the issue was, but it is an older website, and I have been trying to re-vamp it for years. Anyway, if you ever have any problems with the website, please feel free to call me any time and I will do my best to help you. I really do appreciate your business more than I can say. Thank you so much for your order.

Sincerely,
David (Arizona Bead Company)
480-491-4472 phone
E-mail: azbeadcompany@centurylink.net
website: arizonabeadcompany.com

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Rated 5 out of 5 stars

Customer Service is unbelievable

Customer Service is unbelievable. The owner will call you. I had ordered 2 kinds of 8mm beads and 1 4mmof a different kind as that is all that was available. The owner himself, dave called to let me know he had the 4mm bead in 8mm if I wanted it. Which it just so happens I did. He was absolutely wonderful!!! I have been telling everyone I know to check them out!

December 3, 2018
Unprompted review
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Rated 5 out of 5 stars

Thank you so much

Thank you so much! I got my order very well packaged and in very short period of time! The quality of products I ordered is amazing! Will continue ordering more goods!
Thanks!
Lea

December 1, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding!

I absolutely and highly recommend Arizona Bead Company to anyone. Their products are excellent, their prices are great, and their customer service is outstanding. It seems like shipments are sent pretty much immediately, and I have never had an issue with items being missing, quantity being short, or any of the other problems I've seen from other vendors. I've been buying from ABC for years, and they'll continue to be my go-to for a variety of needs. Simply wonderful.

November 26, 2018
Unprompted review
Rated 3 out of 5 stars

Pretty decent customer service and good…

Pretty decent customer service and good prices.

November 15, 2018
Unprompted review
Arizona Bead Company logo

Reply from Arizona Bead Company

Hi Debra,
Thank you for the review. I genuinely appreciate it. I am confused a little bit because it sounds like you are a happy customer...is there something more I could've done to earn a 5-star review? --David

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