Great service, great eyecatching jewellery. I recommend Arka to everyone who asks and am always asked where i bought my various ear hangers in particular. Love their stuff.
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Review summary
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What people talk about most
Reviews shaping this summary
Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more
Company replied
Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anyw... See more
Company replied
Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more
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Company details
Information provided by various external sources
Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.
Contact info
United Kingdom
- arka@arka-shop.co.uk
- arka-shop.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Top quality items and service
Items from Arka are always well packaged and arrive very quickly! Couldn't ask for better service from them
April 1, 2025
Reply from Arka
Thanks for the great review Kat!
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What a great find
What a great find!
Jewellery was for gifts for a few people. The earrings are stunning & everyone loved their pressies. Prices are excellent. Fast delivery
March 28, 2025
Reply from Arka
Thanks Sheela!
Title of products indicates they come…
Title of products indicates they come in pairs, small print at bottom of advert says singles.. what a nice company.
Im sorry you don’t have basic literacy skills. Thats not really my fault. Tunnels = plural, the price would indicate as much as well. You know exactly what games you’re playing and your customers see right through you.
When I tried return twice you ignored my emails, so again stop playing games!
Stop pretending you’re a nice company when all you do is get everyone’s negative reviews deleted. Your Facebook reviews definitely do not line-up with your trustpilot reviews.
You are clearly a very dishonest and stupid company.
P.s just a literacy and basic human interaction tip for you: people don’t find the answer to their question if the products come in pairs and then keep on looking for the answer. I’ve explained this to you but for some reason the single person that works there doesn’t understand that..
you will not get anywhere with this company and if you try they’ll just immaturely ignore you but not your public negative review..
AVOID!
March 28, 2025
Reply from Arka
If we 'get everyones negative reviews deleted' how come yours is still here?
I'm sorry you didn't read the description, but thats not really our fault. We make it as clear as possible. None of our product titles say 'pairs' unless they are a pair.
The message; 'Unless clearly stated otherwise,
the price is for one piece, not a pair.' is not in small print. It is in the same size print as the product description as anyone can go and see on our website. It is printed on every single item.
Many of our customers have a single stretched ear or different sized stretched ears which is why we sell plugs and tunnels individually.
Even after saying all that you still could have returned the single plugs back to us for a refund, as we accept unopened items back for any reason at all.
I've been a customer of Arka for years
I've been a customer of Arka for years, and they rarely disappoint. The designs are consistently stunning, and the quality is generally very high. Shipping is quick, and customer service is excellent. While one purchase had minor issues, they resolved it well. Overall, Arka is a trustworthy and creative brand worth checking out.
March 24, 2025
Unprompted review
Reply from Arka
Thanks for this review :-)
Loyal customer
Have been buying from Arka for over 5 years. I love the collection of body jewellery they offer. Unfortunately as I'm from Ireland, my purchase always goes through customs and I get charged VAT and a service charge 😭 however I love all the jewellery I've ordered and the occasional free gift alongside a handwritten note make it worthwhile. Love the wooden earrings.
-Shannon
January 29, 2025
Reply from Arka
Thanks for the review Shannon! and no thanks to Brexit for the customs charges. :(
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Great company
Great communication. Swift delivery. Fantastic value.
Beautiful, beautiful earrings.
January 29, 2025
Reply from Arka
Thanks so much Annie!
Lovely nose ring thank you
Lovely nose ring thank you. Really hard to find the balinese ones without astronomical postage charges so very happy. Arrived promptly & kept updated with shipping info. Will definitely use site again especially as got a 10% discount with 1st order
January 28, 2025
Reply from Arka
Thanks for the lovely review Hilary! Glad you liked the nose ring :)
Great delivery
There was no problem with this seller they have a fast delivery I have no problem with ordering again
December 27, 2024
Reply from Arka
Thanks for writing us a review Adam!
Reply from Arka
Thanks Jonathon!
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Great variety of jewellery and very…
Great variety of jewellery and very reasonably priced, fast delivery too
December 7, 2024
Unprompted review
Reply from Arka
Thanks for the great review Misha!
Reply from Arka
Thanks very much Michael! Glad you're pleased!
Reply from Arka
Thanks Sheila!
Recommended! Great, fast, high quality service and product.
Easy website and checkout with SHOP integration. Fast and affordable shipping. Quality products. Shipping box was excellent and protected the investment of my purchase- THANK YOU. I will shop here again.
October 30, 2024
Reply from Arka
THANK YOU Benjamin!
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Great selection of jewellery
Great selection of jewellery, good prices, fast dispatch and excellent customer service.
November 1, 2024
Reply from Arka
Thanks very much for the great review Marta!
Great quality earrings and very…
Great quality earrings and very responsive seller highly recommend buying from them
October 31, 2024
Reply from Arka
Thanks for the lovely review Naomi!
Arka always provide excellent quality
Arka always provide excellent quality, ethically sourced products at a reasonable price.
Beautiful pieces of jewellery and they arrived quickly and safely as well.
October 15, 2024
Unprompted review
Reply from Arka
Thanks for the lovely review Tilly!
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Latches could use a re-work.
I've been purchasing from Arka now for several years. Each time, the quality of design and materials have been top-notch and reflected an overall quality-design aesthetic that really spoke to me. Shipping is always fast. Customer service is always on-point and friendly. On this purchase, however, both pieces (hanging snake earrings and ouroboros hoops) did not meet the usual quality standards that I have come to expect from Arka. On both items, the closure is problematic.
For the Ouroboros hoops, the closure does not easily snap into place. Since the closure and the hinge are on opposing sides--and both are the heavy spots in the design--it is very likely that when the closure fails and I will be missing my jewelry. (I purchased these to loop through my flesh-tunnels.)
For the hanging cobra snakes, the closure wire is very bendable, and therefore does not offer the necessary level of "spring" to keep the jewelry in place in my ear... or even my ear-tunnels. I cannot even get them to securely close without assistance. If I were to put these in my ears and lay down for a nap, the wire would likely be bent so severely that I might not be able to repair them manually myself.
Poor design--especially on the latter. This is not the review I was hoping to write. That said, Arka did refund me for the hanging Cobra snakes, and Mark's communication was top-notch.
I will likely try Arka again the in future. Hopefully the next purchase will be better!
September 26, 2024
Reply from Arka
Very sad to see this review.
You could of course, on inspection, have returned them to us for a full refund if you didn't like them.
I take on board your comments but
I feel like I need to defend these items.
The items you bought were made by the same manufacturer as your previous purchases.
From our perspective the Ouroboros hoops are an innovative design for sure but they *do* snap into place. I'm unsure what you mean by saying they don't? These have been a very popular item for us over the last 6 months or so and yours is the first complaint we have had about them. You've said it is 'likely the closure will fail' but has it? My partner has been wearing hers for a while now without problem.
The hanging snakes use the same closure wire method as many of our brass earrings. Yes some maintenance might be involved in re-bending the hook every now and then but that is standard for this type of earring.
I'm sorry these items didn't meet your expectations though and I wish you had emailed us about the issue you had with them.
Beautiful jewellery as always
Beautiful jewellery as always. I always struggle to pick as there are so many lovely items. Fast delivery and great prices.
August 30, 2024
Reply from Arka
Thanks for the lovely review Miss M!
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