Arma Insurance Reviews 

770
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 516 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and professional throughout the entire process, ensuring every single question is answered thoroughly. Consumers highlight that the team communicates clearly and provides prompt support, making stressful situations much easier to navigate and resolve successfully without any delays. Reviewers are also very happy with the pricing, noting that the dedicated agents consistently find great deals and offer truly affordable options. People appreciate the exceptional value for money, with many individuals saving a significant amount of money on their policies compared to standard comparison websites and alternative quotes.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and professional service. Reviewers... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Consumers find customer service to be positive and highlight the exceptional support provided by the team.... See more

Price

Clients share positive opinions on price, highlighting competitive deals and significant savings compared to... See more

Value for money

Customers had positive experiences with value for money, highlighting great deals and significant savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to David he was so helpful. Explained everything to me. As my insurance quote was diffcult one as my son had has his other insurance policy canceled. Other companys quotes were coming in at s... See more

Rated 5 out of 5 stars

James was absolutely amazing at sorting out my insurance and finding the best deal. Compared to comparison websites, the quotes he found were at least £1k cheaper and I couldn’t believe it! He has bee... See more

Rated 5 out of 5 stars

The person at the end of the line made the experience I was dealing with Jim and he was exceptional . He was helpful in what was a difficult situation and nothing was too much trouble . Looking a... See more

Rated 5 out of 5 stars

Easy renewal process. James great to deal with - could speak to him when he initially rang a week before renewal due, but he made follow up appointment and rang at the appointed time. Process took a... See more


Company details

  1. Insurance Broker

Written by the company

Professional insurance from the experts! Services designed & tailored to meet the needs of our clients.


Contact info

5.0

Excellent

TrustScore 5 out of 5

770 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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5.0

All reviews

(770)

522 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding support team

Outstanding support team. Easily reached and very receptive to my needs. Couldn't have been more helpful

An honour to his team. Well done to Theo

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I spoke with Fraser today who gave me a…

I spoke with Fraser today who gave me a quote for my new car. Fraser was professional, personable and charming. He provided all the information I needed to ensure I was fully aware of the conditions of my policy. He built rapport, made me feel at ease and provided great customer service.

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Would very highly recommend Theo!

Theo made things very easy to understand for me. I haven't drove for over 8 years and it was all quit overwhelming. Theo gave me what I thought was a very good quote being a convicted driver he even went the extra mile and suggested if I have anyone to put on as an additional driver it may bring the quote down even further which it did by a considerable amount. When I wasn't sure on something and asked the question the clarity was there. Would very highly recommend theo if your nervous about getting back on the road. Thanks theo 👍🙂

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Andre provided excellent customer…

Andre provided excellent customer service. He spoke to me calmly and clearly, was very patient, and made sure I understood everything. He was professional, helpful, and reassuring throughout. I really appreciated the way he handled my enquiry. Thank you, Andre, for such great service!

August 26, 2026
Unprompted review
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Rated 5 out of 5 stars

This company are great and so friendly

This company are great and so friendly. I have a dr10 and didn’t think I would drive again because my quotes were so high I had a man called Theo help and talk me through everything and gave me an AMAZING price for my insurance. I can’t thank them enough!!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Andre’s personality and…

Andre’s personality and professionalism, kindness and caring caused me to feel a great of confidence in the service that he provided to me. I spoke with a number of brokers and I was delighted to be able to place my business with Andre because I wanted to and I felt he deserved it.

August 25, 2026
Unprompted review

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