ARM Building Supplies Reviews 

45
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful range of products, noting that everything arrives nicely packaged and matches their home project needs perfectly. Shoppers are consistently happy with the remarkably fast delivery times and the exceptionally helpful drivers who always go out of their way to assist. Some reviewers were not happy with occasional delivery delays caused by sub-standard courier services or tricky narrow road conditions. A few other people also noted occasional order shortfalls, receiving incorrect item colours, or expressing a desire for better tracking communication when problems happen.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with prompt... See more

Product

Customers had positive experiences with product, noting that items were great quality, well packaged, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is easy to order online and... See more

Service

Users describe positive interactions with service, highlighting prompt order fulfilment and helpful... See more

Staff

Clients share positive opinions on staff, frequently highlighting helpful drivers and exceptional delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise ARM building supplies enough. Not only were the roofing sheet and associated hardware 40% cheaper than Screwfix, but the communication throughout my purchase was outstanding. I spo... See more

Rated 5 out of 5 stars

Purchased coping from this company. On arrival there was a shortfall in the number and some were the wrong colour. Having been in business myself know these things happen getting it corrected can b... See more

Rated 5 out of 5 stars

Prompt order process and delivery. I had to cancel a order prior to this from a well known company beginning with W as I was terribly messed about by their supplier.

Company replied

Rated 5 out of 5 stars

Products were great and delivered quickly. Most of all the delivery driver was exceptional and went out of his way to form a new plan when he realised the day before he wouldn't get down the lane, th... See more


Company details

  1. Construction Material Wholesaler

Written by the company

We are a customer/supplier-first company specialising in high-quality building and DIY products. Our business is built on a simple promise: To offer a seamless online experience and a curated selection of products delivered straight to your door from trusted suppliers across the UK. We have spent 30+years in the building merchants industry, building partnerships with the UKs best Manufacturers and Suppliers of Building Materials. This means your order is sent directly from our trusted suppliers' warehouses to you, ensuring faster delivery and a wider product range. You will receive information on your delivery once your order has been dispatched.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(45)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

I ordered some roof panels for a car port I was building, delivery was problematic because my road is narrow and the manufacturer of said roof panels sent an artic. My fault as I didn't make it clear when ordering. Rob provided fab customer service and solved the problem by arranging for the goods to be delivered across two loads using a courier, liaising with the manufacturer. Highly recommended online retailer.

October 21, 2026
Unprompted review
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Rated 5 out of 5 stars

OUTSTANDING SERVICE

I cannot praise ARM building supplies enough. Not only were the roofing sheet and associated hardware 40% cheaper than Screwfix, but the communication throughout my purchase was outstanding. I spoke to Alex prior to my purchase as the order was to be quite substantial and I was cautious about my first order with a company I had not used before. I needn’t have worried, 24 hours after the order was placed, I received an email telling me my delivery date, and true to form my order was delivered by a charming driver, who had no worries about the off load during the pouring rain.

If there was 10 stars available then ARM would be getting them.

Keep up the great work,

August 26, 2026
Rated 5 out of 5 stars

Purchased coping from this company

Purchased coping from this company. On arrival there was a shortfall in the number and some were the wrong colour. Having been in business myself know these things happen getting it corrected can be the issue.
Contacted ARM and they immediately addressed the issue with their supplier and the ordered was corrected quickly and satisfactorily. No hassle just got it sorted.
Also would like to compliment them on their courier company who delivered on time and were very obliging.
Certainly deal with them again.

July 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Order was easy to do on line.Prices…

Order was easy to do on line.Prices beat any Local companies.Arrived as stated well packaged and was all good on opening.
Good value good product PVC corrigated roofing.
My error had to order some extra sheets and they came proply too.
Some of extras I ordered and paid for not needed but thats was my decision to buy but not use...First time roofing.
Only thing I would recommend is to purchase more roofing screws/ caps as not as many sent as you will need...I used some from another time to make up short fall...not there problem just me not ordering enough but they are SMALL packs amounts !!

May 10, 2026
Unprompted review
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