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Armishaws Removals & Storage Reviews 1,323

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their hard work and positive attitude even in challenging conditions. The service provided is frequently described as excellent, with many appreciating the efficiency, care taken with belongings, and the overall stress-free moving process. Reviewers also commend the prompt and efficient delivery service, noting that items arrived safely and on time, often ahead of schedule. Many found the user experience to be smooth and well-organized, with good communication throughout the entire process, and some even mentioned competitive pricing. However, some customers also noted issues with management communication and a perceived lack of professionalism, leading to frustrating experiences with storage and unexpected problems during the move. A few other people also felt that the initial quoting process was misleading or that their requests for boxes were denied, indicating a disconnect between different departments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and happiness with the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that everything went... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a smooth, stress-free,... See more

Price

Consumers find price to be ambiguous, with some reporting unexpected additional costs like fuel surcharges or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience with Armishaws and the team of Dan, Dan, Toby (and sorry can't remember the fourth member of the team) did a fantastic job over the two (very hot!) days of packing up my Mum'... See more

Company replied

Rated 5 out of 5 stars

Paul and Martin supported my move from the south west to the north west. They were very effective and managed to pack everything without me being present, fragile items included. Great care was taken... See more

Company replied

Rated 5 out of 5 stars

I moved from a 2nd floor flat in Crowthorne down to Dorset on one of the hottest days this year. Alec, Andrew and Craig were amazing. My lounge units were extremely heavy and they manouvred them d... See more

Company replied

Rated 5 out of 5 stars

This company has been helpful and friendly throughout a long year of packing, moving, storing and moving again. The two people who packed and moved me out did so very thoroughly and both crews managed... See more


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shredding Service
  4. Storage Facility

About Armishaws Removals & Storage

Written by the company

Image description

Removals Made Easy

VISIT OUR WEBSITE CALL US EMAIL US OUR ECO PLEDGE

About Armishaws

With over 50 years’ experience, Armishaws Removals & Storage are the primary company of The Armishaws Group, a family-owned company. ‘Family’ is at the centre of all we do, we don't believe in 'one-size-fits-all' removals, instead we create bespoke removals packages, because we know that every move is as individual as you and your family.

It’s also why we’re planning for the future. As market leaders in providing greener removals, we’re planting 2,000 trees close to our Somerset HQ, to help offset the carbon emissions of our relocations. This is just part of our Eco Pledge to ensure your move doesn’t cost the earth.


  • UK Removals
  • European Removals
  • Packing Services
  • Short & Long Term Storage
  • Greener Relocations
  • British Association of Removers Member

Armishaws UK Removals Service

Written by the company

Why Move With Armishaws?
We could tell you that we're a BAR accredited company who offer the highest levels of customer service. We could explain our green credentials. We might tell you we've moved all houses great and small, from apartments at Kensington Palace to country cottages, penthouses to terraces. We might even explain we're a family-owned company who support local businesses. But we don't do flashy sales talk, we're happy to let our Trustpilot reviews do the talking for us.
Eco-Friendly UK Removals
• Market leaders in eco-friendly removals • We've planted 1,000+ trees • Over 6,000 hedging plants • Free cardboard box recycling service • We use recycled and recyclable materials • Our teams drive greener vehicles

Contact info

The trusted removals experts.

Get a fast quote for your big move.

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

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Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Service was excellent but they damaged…

Service was excellent but they damaged our American fridge freezer we filled in a claim form and they reimbursed us 40,00 disgusting very rude about it

May 28, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mr Taylor,

We're sorry to hear you felt the service you received didn't live up to our high standards. We're particularly concerned about any level of 'rudeness', we've looked through all emails exchanged between yourselves and our team and there is nothing untoward, please do contact our office so we can investigate this further for you.

In regards to your claim; we always advise all movers to have adequate cover and offer this as a service, this is referenced 4 times during the booking process. On this occasion, as you decided to move without cover, full and fair compensation was offered to meet the level of minor damaged to 1 item.

Regards,

The Armishaws Team

Rated 5 out of 5 stars

Excellent Service

Our whole moving experience was stress free, Darin and his team were very professional throughout the day. Every item (full pack up) came in perfect condition. Must add the whole service was completed in 1 working day. 3 bedroom house & Garage.

I would highly recommend Armishaws for the whole pack up service.

Lewis.

Tidworth, Wiltshire

June 5, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Lewis,

Thank you for your feedback. We're delighted to hear the day went well and hope the unpacking was equally stress-free.
Wishing you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

I was very pleased with Armishaws

I was very pleased with Armishaws. They were very professional, very friendly and very helpful. They made my day so much easier and less stressful. I can not recommend this company enough and thank you to the three that helped me move

May 22, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Sara,

We're delighted we were able to remove some of the stress from what can sometimes be a tough day. We hope the unpacking has gone just as smoothly and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with Armishaws and the team of Dan, Dan, Toby (and sorry can't remember the fourth member of the team) did a fantastic job over the two (very hot!) days of packing up my Mum's house and moving everything into storage. They worked efficiently and communication was great which made what could have been a difficult couple of days stress-free - Thank you.

May 26, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Fay,

Thank you for your kind feedback. We're glad everything went smoothly and hope you've cooled down now.

The Armishaws Team

Rated 5 out of 5 stars

I recently used Armishaws Removals &…

I recently used Armishaws Removals & Storage for my move with Paul Martin , and I couldn’t be happier with the service I received. From the initial booking to the final delivery, everything went incredibly smoothly and professionally.

The moving team was punctual, friendly, and highly efficient. They handled all of my belongings with great care and made the entire moving process stress-free. Their attention to detail and willingness to help with any requests really stood out.

The customer service was exceptional throughout. Everyone I spoke with was friendly, responsive, and genuinely committed to ensuring my move went as smoothly as possible. Communication was excellent, and I always felt informed and supported.

I would highly recommend Armishaws Removals & Storage to anyone looking for a reliable, professional, and customer-focused moving company. Thank you to the entire team for making my move such a positive experience!

March 16, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mani,

Thank you for your kind words. We're delighted the move all went so smoothly for you and wish you all the very best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

New beginnings in the north west

Paul and Martin supported my move from the south west to the north west. They were very effective and managed to pack everything without me being present, fragile items included. Great care was taken in ensuring all items were safe during transportation. As l embark on this new beginning - I get to start it the best way possible. Thanks guys for your professional service!! Great crew

May 13, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Dee,

Thank you for your review. It's always good to hear of another happy move and we're delighted it all went so well.

Wishing you all the very best for your new beginning,

The Armishaws Team

Rated 5 out of 5 stars

Efficient, careful and high quality moving service

Paul and Martin arrived promptly with great communication. The proceeded to pack our house with care and at pace, delivering to our new address ahead of schedule. Again, with great communication, this enabled a swift unload with all goods delivered in their original state. Great humour throughout. Thoroughly recommend.

June 2, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Barnaby,

Thank you for your review and sorry about the 'humour' from the crew (great movers, terrible comedians!). We're pleased it all went well and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Friendly, professional and efficient team!

We had a great team of guys who not only packed our entire house in one day but also completed delivery. Nothing was too much. Not only great team but also super friendly and efficient. Special thanks to Darin, TJ, Ryan, Rohan and Artur for a smooth house move!

June 5, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Nicki,

We're so pleased the day went well and sorry we couldn't do more about the weather. We wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Thank you

I moved from a 2nd floor flat in Crowthorne down to Dorset on one of the hottest days this year.
Alec, Andrew and Craig were amazing. My lounge units were extremely heavy and they manouvred them down narrow stairs and landings. Nothing was damaged or broken in the entire removal.
I was so impressed by their friendliness, politeness and professionalism.
Well done chaps.

May 27, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Deborah,

Thank you for your kind words, we'll pass them on to your crew, who have thankfully cooled down now. We're delighted it all went so smoothly despite the hot day and wish you all the best for your new life in Dorset.

Regards,

The Armishaws Team

Rated 5 out of 5 stars

Big thanks to the removal team

We had a move across several counties and from the start Armishaws were very helpful. Ruth kept in touch with us despite our long waiting period as two house chains collapsed. When we finally moved, the removal team of Dan M, Kyle and Toby were fantastic. They made moving our entire home and garden contents feel very stress free. They looked after all our goods with great care, including our piano. They were friendly and kind to our children and dog, which meant a lot to us. They all worked extremely hard, especially Dan M and Kyle who worked on all 3 days of our move. We were very impressed with their work ethic, their helpful and friendly attitude, and their professionalism. Thank you very much to you, we feel very fortunate to have you moving us. We would have no hesitation in recommending Armishaws, and especially the team of Dan M, Kyle and Toby.

May 20, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mrs Land,

Thank you for your review, it's always good to hear about another happy move. We're delighted it went well and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

The moving team was amazing

The moving team was amazing, and thank you to Alec, Wayne, Sam, Taylor and Mike. They were incredibly considerate of us and took loads of care with things, and moved them to the right place to make things easier for us.

I am so grateful, a smooth experience!

May 14, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Emily,

Thank you for your kind review. We're really pleased to hear about your 'smooth move' and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

We were very happy with our removal…

We were very happy with our removal crew, Darin and Ryan, they did an amazing job - fitting things through tight spaces, up and down stairs - nothing was too much trouble. They were polite, friendly and did a magnificent job - we were totally happy with the care and diligence they showed - well done and thank you!!

May 13, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Rachel,

It's great to hear everything went well, so thank you for your review. We hope the unpacking has been just as worry-free and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Brilliant- highly recommended

Andy R, Wayne & Taylor were just what we needed - calm, considerate, polite, professional and hard working - I didn't expect moving day to go so well (and even to have enjoyable moments!) and they absolutely made that possible.

May 12, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Jo,

Thank you for your review. It's great to hear the day went so smoothly (and with add fun!) and we wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Great services from Armishaws

Great services from Armishaws. Paul, Zac and Alex were very polite and helpful. I highly recommend Armishaws.

May 8, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Daniel,

Thank you for your review, we're delighted to hear the move went smoothly and we wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Very professional and excellent…

Very professional and excellent customer service from Andy R and Alec

May 6, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Andrew,

Thank you for your review. We're pleased to hear it went well and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

What a fantastic company to do my house…

What a fantastic company to do my house move , the crew couldn’t have been more helpful, they worked as team to get the job done quickly and efficiently, everything was carefully packed and loaded.
At the other end, the team worked hard in unloading everything and placed exactly where I requested, even going up three flights of stairs with large, heavy furniture.
I would highly recommend this company to anyone considering a house move , what could of been a very stressful day , turned into a easy smooth move.

April 24, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Graham,

It's great to hear everything went like clockwork on the day. We hope the unpacking was equally worry-free and wish you all the very best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

The team at Armishaws were awesome

The team at Armishaws led by Dan, Dan and Alex moved my parents and they were amazing. Couldn't do too much for us and got us moved ahead of schedule.

Highly recommend Armishaws!!

April 10, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi SB,

Thank you for your kind review. We're delighted everything went smoothly and wish your parents all the best for life in their new home.

The Armishaws Team

Rated 5 out of 5 stars

ARMISHAWS removal service is excellent

ARMISHAWS removal service is excellent. They have a team of competent, caring and dedicated personnel from the visit at the property for a cost estimate to the very moving day. Particularly there were 3 people that made our moving day stress free, and they’re Alec, Mike and Kaden. I wouldn’t hesitate to recommend ARMISHAWS removal for your removal.

March 30, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Reinaldo,

Thank you for your kind review. We're really pleased to hear everything went well and we hope the unpacking goes just as smoothly.

Best Wishes,

The Armishaws Team

Rated 4 out of 5 stars

Big shout out and thank you to Wayne &…

Big shout out and thank you to Wayne & Kaden who did an excellent job on pack up and delivery and made our move go smoothly. They were very helpful, good humoured and courteous. We rate them as 5 stars. Also thanks to the other guys who joined them in delivery. Slightly less impressed with the communication from office team having asked what time the guys would be starting (they advised 10.00) to find our door bell being rang at 08.00! Also disappointed to receive an email a day or so before the move seeking a further fuel surcharge cost having recently accepted a revalidated and increased quote. A nominal sum but it's not about the money more the principle.

April 7, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi David,

Thank you for your review. We're really pleased to hear your crew did such a great job.
We shall review what happened in regards to the fuel surcharge following the recent price spikes owing to the current oil shortage. All feedback is vital for us to keep keep improving our service and will be passed on to our Transport Team.
We wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Brilliant Company

The team that loaded the van (Dan & Kyle) were very customer focussed and did a very professional job. The unloading team (Dan, Kyle & Alex) did an equally professional job and nothing was too difficult for them. They were always polite, courteous and had a smile on their faces. We would definitely recommend Armishaws as the service was always professional.

April 7, 2026
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi Steve,

Thank you for your review. We're delighted to hear the move went well and wish you all the best for life in your new home.

The Armishaws Team

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