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Armishaws Removals & Storage Reviews 

1,328
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making the moving process smooth and stress-free. Many people highlight the exceptional care taken with belongings, ensuring items arrived undamaged even when navigating difficult spaces or conditions. The service is frequently described as professional and well-organized, with timely arrivals and effective communication contributing to a positive user experience. However, some customers were dissatisfied with the management's communication and perceived a disconnect between different departments, leading to frustrating and difficult experiences.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Delivery service

Consumers find delivery service to be positive, with many reporting excellent collection and delivery... See more

User experience

People report positive experiences with the user experience, often describing it as smooth and stress-free.... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that their items arrived in perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I moved from a 2nd floor flat in Crowthorne down to Dorset on one of the hottest days this year. Alec, Andrew and Craig were amazing. My lounge units were extremely heavy and they manouvred them d... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Armishaws and the team of Dan, Dan, Toby (and sorry can't remember the fourth member of the team) did a fantastic job over the two (very hot!) days of packing up my Mum'... See more

Company replied

Rated 5 out of 5 stars

Paul and Martin supported my move from the south west to the north west. They were very effective and managed to pack everything without me being present, fragile items included. Great care was taken... See more

Company replied

Rated 5 out of 5 stars

This company has been helpful and friendly throughout a long year of packing, moving, storing and moving again. The two people who packed and moved me out did so very thoroughly and both crews managed... See more


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shredding Service
  4. Storage Facility

About Armishaws Removals & Storage

Written by the company

Image description

Removals Made Easy

VISIT OUR WEBSITE CALL US EMAIL US OUR ECO PLEDGE

About Armishaws

With over 50 years’ experience, Armishaws Removals & Storage are the primary company of The Armishaws Group, a family-owned company. ‘Family’ is at the centre of all we do, we don't believe in 'one-size-fits-all' removals, instead we create bespoke removals packages, because we know that every move is as individual as you and your family.

It’s also why we’re planning for the future. As market leaders in providing greener removals, we’re planting 2,000 trees close to our Somerset HQ, to help offset the carbon emissions of our relocations. This is just part of our Eco Pledge to ensure your move doesn’t cost the earth.


  • UK Removals
  • European Removals
  • Packing Services
  • Short & Long Term Storage
  • Greener Relocations
  • British Association of Removers Member

Armishaws UK Removals Service

Written by the company

Why Move With Armishaws?
We could tell you that we're a BAR accredited company who offer the highest levels of customer service. We could explain our green credentials. We might tell you we've moved all houses great and small, from apartments at Kensington Palace to country cottages, penthouses to terraces. We might even explain we're a family-owned company who support local businesses. But we don't do flashy sales talk, we're happy to let our Trustpilot reviews do the talking for us.
Eco-Friendly UK Removals
• Market leaders in eco-friendly removals • We've planted 1,000+ trees • Over 6,000 hedging plants • Free cardboard box recycling service • We use recycled and recyclable materials • Our teams drive greener vehicles

Contact info

The trusted removals experts.

Get a fast quote for your big move.

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 85% of negative reviews

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4.7

All reviews

(1,328)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

What a fantastic company to do my house…

What a fantastic company to do my house move , the crew couldn’t have been more helpful, they worked as team to get the job done quickly and efficiently, everything was carefully packed and loaded.
At the other end, the team worked hard in unloading everything and placed exactly where I requested, even going up three flights of stairs with large, heavy furniture.
I would highly recommend this company to anyone considering a house move , what could of been a very stressful day , turned into a easy smooth move.

April 24, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Graham,

It's great to hear everything went like clockwork on the day. We hope the unpacking was equally worry-free and wish you all the very best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

The team at Armishaws were awesome

The team at Armishaws led by Dan, Dan and Alex moved my parents and they were amazing. Couldn't do too much for us and got us moved ahead of schedule.

Highly recommend Armishaws!!

April 10, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi SB,

Thank you for your kind review. We're delighted everything went smoothly and wish your parents all the best for life in their new home.

The Armishaws Team

Rated 5 out of 5 stars

ARMISHAWS removal service is excellent

ARMISHAWS removal service is excellent. They have a team of competent, caring and dedicated personnel from the visit at the property for a cost estimate to the very moving day. Particularly there were 3 people that made our moving day stress free, and they’re Alec, Mike and Kaden. I wouldn’t hesitate to recommend ARMISHAWS removal for your removal.

March 30, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Reinaldo,

Thank you for your kind review. We're really pleased to hear everything went well and we hope the unpacking goes just as smoothly.

Best Wishes,

The Armishaws Team

Rated 4 out of 5 stars

Big shout out and thank you to Wayne &…

Big shout out and thank you to Wayne & Kaden who did an excellent job on pack up and delivery and made our move go smoothly. They were very helpful, good humoured and courteous. We rate them as 5 stars. Also thanks to the other guys who joined them in delivery. Slightly less impressed with the communication from office team having asked what time the guys would be starting (they advised 10.00) to find our door bell being rang at 08.00! Also disappointed to receive an email a day or so before the move seeking a further fuel surcharge cost having recently accepted a revalidated and increased quote. A nominal sum but it's not about the money more the principle.

April 7, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi David,

Thank you for your review. We're really pleased to hear your crew did such a great job.
We shall review what happened in regards to the fuel surcharge following the recent price spikes owing to the current oil shortage. All feedback is vital for us to keep keep improving our service and will be passed on to our Transport Team.
We wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Brilliant Company

The team that loaded the van (Dan & Kyle) were very customer focussed and did a very professional job. The unloading team (Dan, Kyle & Alex) did an equally professional job and nothing was too difficult for them. They were always polite, courteous and had a smile on their faces. We would definitely recommend Armishaws as the service was always professional.

April 7, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Steve,

Thank you for your review. We're delighted to hear the move went well and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Approachable and helpful moving team

Approachable and helpful moving team, accommodated us fully, A*

March 30, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Dan,

Thank you for your review, great to hear it all went well and we hope the unpacking went just as smoothly.

Regards,

The Armishaws Team

Rated 5 out of 5 stars

Great staff

The team that moved us over 2 days were really excellent. Alan, Doug and TJ were unflinchingly helpful and very personable to deal with. Helped what could be a stressful experience be as comfortable as possible. A credit to their Company.

March 25, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Christopher,

Thank you for your feedback. We're really pleased your crew helped relieve the stress of your move. We hope the unpacking all went just as smoothly and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Excellent, reliable storage and delivery

Our storage items were delivered safely and on time, as advised in emails and phone calls by the Armishaws Team. Dan and Kyle were extremely professional, efficient and pleasant and we are very grateful for their efforts. Highly recommended.

March 23, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Sheila,

We're delighted to hear everything went well with returning your items from storage. We hope everything is now in its rightful place and you're enjoying your new home.

The Armishaws Team

Rated 5 out of 5 stars

Big shout out to Dan and Kyle 😃

We would like to say a huge thank you to Dan and Kyle who successfully moved us from Wiltshire to Wales this week.
Their attention to detail when loading and unloading made the whole process so smooth. They made suggestions and offered ideas to help us through the whole move.
Even though there were a few tricky junctions and turnings on the route,they didn't complain. They took it all in their stride with smiles on their faces.
Dan and Kyle,we couldn't have done it without you, so big thanks from Sara and Jason.

March 18, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Sara,

Thank you for your kind words. We're so pleased the move went well (even with our smiling gruesome twosome) and hope the unpacking has been just as seamless.

Wishing you all the best for life in your new home,

The Armishaws Team

Rated 5 out of 5 stars

Smooth move and great communication

Paul and Martin did an excellent job on both pack up and delivery. They were great at keeping in contact for timings and logistics, and really friendly, which also helps! They helped make the moving process really smooth.
Andrew at HQ was also great, very efficient with paperwork and keeping us in the loop with logistics. He worked wonders at changing our dates with 3 days notice.
Overall great experience with Armishaw’s.

March 6, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Briony,

We're really pleased everything went well and all the team helped make the day go so smoothly. We hope the unpacking was equally stress-free and you're enjoying life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Very smooth operation.

Alan, Chris and John stepped in and were marvellous and had us out and in to our new home very effectively and were not phased by some large pieces of furniture.
Really well done.
Paul collected the empty boxes within a week and the entire process was very smooth.

March 1, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Philip,

We're so pleased everything went well on the day. We hope you're now getting settled and enjoying your new home.

Best wishes,

The Armishaws Team

Rated 5 out of 5 stars

Alan and Rohan made the move absolutely…

Alan and Rohan made the move absolutely amazing and they was so helpful and were friendly and supportive. If every move had them it would be a stress-free time. Thank you both 😊

March 11, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Loz,

We're really pleased we were able to provide you with a stress-free move. We hope the unpacking goes just as smoothly and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

We are so incredibly grateful for all…

We are so incredibly grateful for all the hard work Paul and Martin put in for our move from Carterton (Oxford ) to cranwell (Lincoln), they put so much hard work into moving us and making sure that they were carefull with our stuff
Many thanks to you - wish you the best on your journey to Scotland now :))

March 2, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Poppy,

Firstly, well done for picking one of the rare sunny days for your move after so much rain. We're delighted to hear it went well and thank you for your kind words regarding your crew.

Wishing you all the very best for life in your new home,

The Armishaws Team

Rated 5 out of 5 stars

Everthing went perfectly

Arrived on time, assessed loading requirements, asked our preferences, kept us informed, very friendly, worked hard at both collection and delivery. Very satisfied, the removal men are to be praised for all their efforts. Everything went perfectly.

March 2, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mr Taylor,

Thank you for your kind review. We're pleased our crew provided you with a happy move and wish you all the very best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Moving is a very stressful occasion

Moving is a very stressful occasion and the team who arrived promptly as advised very efficiently just got on with the job. Dan and his young assistant Rory were very pleasant and very helpful and between them and the rest of the team the two vans were quickly loaded. We can highly recommend the team at Wincanton along with their extra support from Salisbury depot to anyone considering a company to move them.

February 17, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Geoff,

Thank you for your kind feedback. It's always good to hear about another happy move. We're delighted it went well and wish you all the very best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Excellent service

Excellent service from the initial quote to the day of removal. We had a lot to move (and going a fair distance) and the team worked hard to get it all done over a few days.

February 18, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Alison,

Thank you for your kind review. We're delighted it all went well, we hope the unpacking has been just as trouble-free and wish you all the very best for life in your new home.

The Armishaws Team

Rated 1 out of 5 stars

I urge you to read to the bottom

This was without question one of the most stressful and upsetting experiences we have ever had — and that is entirely down to Armishaws.

We were moving from a large nine-bedroom house into two smaller properties ( a very expensive move ), with items also going into storage. It was a complex move, yes — but that is exactly why you hire professionals. Instead of making things easier, they made an already difficult situation unbearable.
On the week itself, they refused to move one of our sofas because it was “not on their list.” This was never raised beforehand and left us scrambling to sort it out ourselves in the middle of moving day.
Completely unacceptable and utterly unprofessional.
The tone throughout was confrontational and unhelpful. Rather than problem-solving, we were met with arguments. The stress they created reduced us both to tears. No one going through a house move should be treated that way.
And it didn’t stop there.
The storage process was just as frustrating. We had to send 18 emails just to access our own belongings, and each access came with a £150 charge. When we finally arranged to attend, no proper time was given — we were simply told someone would “come and open up arguing that we had a time slot - which they had omitted to give to us! ” The whole system felt obstructive and unnecessarily difficult.
In the end, we paid another company to remove our furniture from their storage purely so we would not have to deal with them any longer. That says everything.

Do not be fooled by the smart branding, glossy website or impressive lorries. What matters in a move is professionalism, flexibility, leadership and basic decency. In our experience, those were seriously lacking.

I’m sure they will suggest we were “difficult.” We weren’t. It was a complicated move — and they made it far worse than it ever needed to be.

If you are already stressed about moving, this is the last company you want involved.

Its taken me along time to write this as i still find the wholeexperience so upsetting .. I have moved since with no issues , there are decent companies out there - this just isnt one of them !!

April 21, 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mrs Mead,

Thank you for your feedback, we genuinely welcome any comments as we constantly strive to improve our processes and learn from our customers.

We have reviewed the details of your move which took place five years ago, so we are relying on notes and reports made at that time.
Records for your move show there were issues arriving from changes made on the day;

- Items assigned to be moved to your new property and loaded on the appropriate vehicle, were then reassigned on the day, to go into storage.

- Items assigned to go into storage and loaded on the appropriate vehicle, were then reassigned to be moved to the new property.

- The removals crew unloaded and reloaded the items as per your late request. These are your items, moving home can be stressful and you are fully entitled to change your mind. However, this did lead to time delays and added pressure for yourselves.

- Despite the added time required to complete the move, we didn’t levy additional penalty charges for the extra man hours provided by our teams.

- Several items including a sofa that weren’t on the original inventory were introduced on the day to be moved. As is standard, the crew questions moving items which weren’t listed and therefore hadn’t been paid for. In the simplest terms, removals are calculated by distance and volume, if at the last minute a customer decides they wish to move a further distance, or move more items, this should require increased costs, in the same way that if you asked a builder for a to build a 20ft wall, then decided you wanted a 30ft wall, you would most likely be charged more money. On this occasion we waived the extra costs to assist you, however we stand by our crews on the day who made the correct decision to query the extra items that weren’t on the inventory, before agreeing to move them.

In regards to storage access issues;

- The storage account was held under your ex-husbands name. Legally we could not grant you access without permission of the account holder.

- The account was in significant arrears which had to be settled before access was allowed.

We sympathise the lengthy process “felt obstructive and unnecessarily difficult.” however, on review we are satisfied our team did all they could to speed up the process and any delays were on the part of the account holder.

Access fees agreed at the time of contract with the contract holder.

Regards,

The Armishaws Team

Rated 5 out of 5 stars

Paul and another person who wear…

Paul and another person who wear glasses. Since, this is my first time moving home as families serving in the army, they were super fast and at the same time cautious with the things they are packing. They are friendly, generous and helpful. My 5 star to them. Hats off.

February 11, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Kshiteez,

Thank you for your review, it's great to hear the move went well. We wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

What a great experience

What a great experience! from day one to the final box, Very competitive, I got a couple of quotes and Armishaw came out on top, I just got a good vibe from the moment the survey was conducted. Everyone very professional, knowledgeable and polite, I felt comfortable throughout the whole process. A big thank you to Dan & Kyle who moved us, the weather was awful but they just got on with it, nothing was to much trouble everything ended up where we wanted it. Despite the rain nothing was damage and nothing got wet. Great job Thank You!

February 4, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Elaine,

Thank you for your kind words. We hope you've finally dried out after a very soggy day and the unpacking went just as smoothly as the move.
Wishing you all the best for life in your new home,

The Armishaws Team

Rated 5 out of 5 stars

Excellent moving crew

The moving crew that came to our house and helped pack up our house were fantastic. We had 4 on the first day and 2 on the second. They were polite, careful with their parking and helpful at moving us in the order that was most helpful to us (I.e. downstairs first, then upstairs and then the garden).
We were very glad to have such a fab team.

January 13, 2026
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mr & Mrs Bryant,

Thank you for your kind review. We're really pleased the packing and move all went so smoothly. We hope the unpacking is equally worry-free and wish you all the best for life in your new home.

The Armishaws Team

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