Armykit Reviews 

23
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a kombat operator holdall to be picked up in store. The guy said that he will put one under the counter and said it would be there to collect in the morning. When I arrived, the guy gave... See more

Rated 1 out of 5 stars

Ordered wrong size item, various un answered phone calls, emails as well. Finally got a response to send items back for refund 16 days ago no response, shocking company, keep well clear

Rated 1 out of 5 stars

I called at the store on Friday morning at 09.00 am. The store was supposed to open at 09.00, but the owners didn't show up until 09. 35. I had my 10 year old daughter with me at the time and had... See more

Rated 5 out of 5 stars

There was an issue with my order (on the distribution side). Both Danny and Lee were very attentive and helpful sorting it out. They made sure I left as a happy customer which I definitely am!!

Company replied

Company details

  1. Army & Navy Surplus Shop
  2. Camping Store

Written by the company

Whether you are looking for quality combat clothing, reliable camping equipment or professional Airsoft gear at reasonable prices our Manchester based Military Shop will suit your needs perfectly.


Contact info

1.9

Poor

TrustScore 2 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(23)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order cancelled, no notification, no refund

Ordered an item. Didn't arrive.
Contacted them 2 weeks later to see where it was, was told they were out of stock, the order had been cancelled and I had been refunded.
No refund had been issued.
Had to go to Paypal and raise a dispute on it.

August 14, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered wrong size item

Ordered wrong size item, various un answered phone calls, emails as well. Finally got a response to send items back for refund 16 days ago no response, shocking company, keep well clear

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Like New Condition, Super Quick Delivery!

I ordered the British Army MTP PCS Shirt (Size: 190/104, Order 13929) and I’m very happy with it. The shirt was in G1 condition – honestly, it could have been brand new. The fit is perfect and the delivery was super quick.

March 8, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I called at the store on Friday morning…

I called at the store on Friday morning at 09.00 am. The store was supposed to open at 09.00, but the owners didn't show up until 09. 35.
I had my 10 year old daughter with me at the time and had to leave the store prematurely because one of the staff was shouting and swearing somewhere out of sight behind the counter.
I had talked to a clueless and somewhat ignorant young man before leaving about which grade sleeping bag would be best for autumn camping.
He just shrugged his shoulders and said " it's up to you mate ".
Appalling service all round.

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a kombat operator holdall to be…

Ordered a kombat operator holdall to be picked up in store.
The guy said that he will put one under the counter and said it would be there to collect in the morning.
When I arrived, the guy gave me a kombat saxon holdall instead, and insisted that I had said I wanted a saxon holdall, and not a operators holdall.
I needed a holdall so I had to settle for the saxon instead because they had no operators holdalls in stock.
I was charged £45 for the 50 litre. Massive ripoff, as you can get them much cheaper elsewhere.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Purchased the Saxon tactical 35l bag…

Purchased the Saxon tactical 35l bag and I was not disappointed. Great item and quick delivery, on top of that free postage. Definitely be buying from Armykit in the future!

March 24, 2021
Armykit logo

Reply from Armykit

Thanks Kris. I'm very pleased your happy with your purchase. The Saxon's are a new product but generally we've had extremely positive feedback from customers like yourself. Keep safe and we hope to see you again soon. Danny

Advertisement
Rated 5 out of 5 stars

Great products at excellent prices

Great products at excellent prices and very good service mentality. Super efficient.

March 20, 2021
Armykit logo

Reply from Armykit

Thankyou Roger for your review. We really appreciate it. Keep safe and we hope to see you soon,

Rated 5 out of 5 stars

Fantastic customer service

There was an issue with my order (on the distribution side). Both Danny and Lee were very attentive and helpful sorting it out. They made sure I left as a happy customer which I definitely am!!

March 20, 2021
Armykit logo

Reply from Armykit

Apologies again Sam for the Distribution Hiccup. I'm glad both myself and Danny could help and keep you a happy customer. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Good service

Good service. Boots turned up the day after order placed.

March 20, 2021
Armykit logo

Reply from Armykit

Thankyou for your review. We are glad your boots arrived safe and sound. Keep Safe - ArmyKit

Rated 1 out of 5 stars

My boots have come away from the sole…

My boots have come away from the sole not impressed in the slightest.

March 13, 2021
Armykit logo

Reply from Armykit

Dear Adam,

As per my colleagues conversation with you over Facebook and Email. We have asked you to return the boots to use for an exchange or refund. The boots you bought were the Kombat Tactical Pro Boot. These are considered our budget boot ( as previously discussed with you) and whilst we deem the sole damage unacceptable the boots were served to you brand new. We therefore claim the boots were a one - off manufacture (Kombat) issue which we have addressed with you in private.

I would like to invite you to email myself - sales@armykit.com - if this issues was not resolved to you full satisfaction. I believe a swap and a refund was offered to you by Danny. I invite you to reconsider your review to reflect our perfectly sound customer service regarding this issue as I appreciate this review could now be outdated.

We take pride in our customer service and will always do our best to satisfy and improve on a poor reviewers experience.

Regards,
ArmyKit

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, from a Local Shop

March 5, 2021
Armykit logo

Reply from Armykit

Thankyou Mr Green for your review. I'm very happy we could assist you. Hopefully we'll see you soon!

Rated 4 out of 5 stars

good usable

good usable, bag for hide net and several full bodied deeks.

February 26, 2021
Armykit logo

Reply from Armykit

Thankyou Mark. We hope to see you again soon.

Advertisement
Rated 5 out of 5 stars

Excellent service really easy to use and quality goods provided

Excellent service really easy transaction and great communication with the lads in the shop. Highly recommend this shop I have used it several times now and never had any problems

February 26, 2021
Armykit logo

Reply from Armykit

Thankyou mark for your repeat custom and kind words. We look forward to welcoming you in - store post Covid! Stay Safe. Danny

Rated 5 out of 5 stars

Excellent service

Excellent service. One item was damaged by the postal service but was replaced without fuss

February 26, 2021
Armykit logo

Reply from Armykit

Thankyou Laura for your review. I'm happy you were fully satisfied with your order and glad we could accommodate your replacement easily.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look