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Company details

  1. Beauty & Well-being

Information provided by various external sources

Jeg kan ikke sige, hvad der kommer til at gøre udslaget for netop dig. Måske første gang, du læner dig tilbage i vores jacuzzi og opdager, hvor fredfyldt her er, og hvor sjældent man egentlig oplever det i den travle by? Måske den formiddag, hvor din kalender endelig giver efter og lader dig dumpe lige ned i en timelang forkælelse hos en af vores erfarne behandlere, der med økologiske olier og en produktvifte, der matcher lige netop dine behov, sender dig genopladet tilbage til virkeligheden? Eller måske den aften, hvor du vælger at bortføre din udkårne til en lille, hyggelig destination, som ligger så langt væk fra hverdagen, at det rent faktisk kan lade sig gøre at glemme alt om tid og sted? Arndal er et ganske særligt sted, men tag mig ikke på ordet, kom selv og se. Lotte Arndal


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing First Experience at Arndal Spa

It was my first time at Arndal Spa I had an absolutely amazing experience at Arndal Spa! I booked a 9am session for the Wellness Facial and Classic Massage with Aileen, and honestly — she was incredible. Made it to easy for me to relax. I left feeling completely refreshed. I am already looking forward to my next session with her.

Also the lovely lady at the reception - had a very warm personality and a genuine smile.

July 21, 2025
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Rated 5 out of 5 stars

I had absolutely wonderful experience

I had absolutely wonderful experience!
Booked 1 hour of pregnancy massage. My masseur Aileen was very sweet and did amazing job - I managed to relax and rest during the massage, but also released tension in the body and reduced swelling. Overall facility and spa is very nice. Strongly recommend.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The owner of Arndal spa provided super customer service when I raised something with her when I visited the spa in December 2021. She went above and beyond. I will go back to this spa and will recommend to my friends.

March 12, 2022
Unprompted review
Rated 1 out of 5 stars

I didn't get many services as promised…

I didn't get many services as promised on the booking page.

November 10, 2020
Unprompted review
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Reply from Arndal

Dear Yama. As I answered you message on Google where you wrote that you didn't like the massage and that the massage was not good. You didn't book a massage. You booked a spa treatment with private saunagus, peeling and organic olie massage on the hole body in other that the skin could absorb the organic olie after the peeling. If you want an effective deep tissue massage - you need to book a sports massage. I understand the disappointment if you have booked another treatment that you expected. Kind regards Lotte Arndal

Rated 5 out of 5 stars

Went with a couple of girlfriends…

Went with a couple of girlfriends recently and had such a lovely day. Really relaxing facial and the amenities are great. Will definitely come back when I’m next in Copenhagen! Thanks to the team there for such a calming and restorative day X

October 23, 2019
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Rated 2 out of 5 stars

poor experience

Have been with Arndal spa for a body treatment,wich it was by the way very expensive,the young there girl was very weak in giving treatment.Arndal spa is a place for richies,posting pictures on their blog about known people to increase their prestige and people with money goes after name,not the the real value for money.

May 15, 2016
Unprompted review
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