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Rated 4 out of 5 stars

Products are great workmanship and materials. Order delayed several weeks while they waited for supplies. Shocked when the Canadian price which was more than US then added exchange rate on top. Not... See more

Rated 3 out of 5 stars

Love that you can wash the dresses! You were advertised as being made in the USA. I thought I was supporting designers that had not made a name for themselves yet. It did take a bit longer than exp... See more

Rated 4 out of 5 stars

I absolutely love ordering from Arnuz! The items are EXCELLENT quality, they look and fit well. The only reason for the 4 out of 5 stars is because it takes the items a little long to arrive. It takes... See more

Rated 1 out of 5 stars

Unclear for returns. Awful customer service. Clothing to big and not very good quality material as seen in the pictures/ads. Disappointed in most of my order and would like to return. Will not order f... See more

3.4

Average

TrustScore 3.5 out of 5

258 reviews

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Rated 1 out of 5 stars

Do not order from Arnuz

Horrible, defective clothing that they will not allow you to return. Asked repeatedly for a return address, only to be told that the return needed to be mailed to Dubai. This information was given to me 3 weeks after my first request, causing my return to be out of their time frame. This company is a SCAM. BEWARE!!

May 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Dress is beautiful

Dress is beautiful. My only comment for improvement, providing a valid tracking number would be helpful. USPS is experiencing many delays and loss. An alternative carrier might be considered. UPS?

May 15, 2023
Unprompted review
Rated 3 out of 5 stars

Nice but riski

The fabric is different to what I expected, as it doesn’t feel as regular cotton.
The look of one of the tshirts is not even close to the picture, but still nice
The size of two of the tshirts are too big to be a Small but the other is ok
I would have buy more things but as you can not return I don’t want to take the risk.

May 1, 2023
Unprompted review
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Rated 1 out of 5 stars

do not buy any clothes from here

do not buy any clothes from here. first they tried to charge me 3 times. when i received it . it looked as if it had been bought from the dollar store and gone through the thrift shop a few times, the Xlarge looks like a small.

April 26, 2023
Unprompted review
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Rated 1 out of 5 stars

The clothes were all too small for XL(…

The clothes were all too small for XL( more like a medium) and cheaply made. I was sooo disappointed. I have e-mailed and e-mailed asking for return and cannot get anyone to reply. I cannot find a phone number to call. This is terrible business.

May 15, 2023
Unprompted review
Rated 4 out of 5 stars

Products are great and…excellent

Products are great workmanship and materials. Order delayed several weeks while they waited for supplies. Shocked when the Canadian price which was more than US then added exchange rate on top. Not explained on the site and very confusing

May 10, 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience of my life!

This company is AWFUL!
Save yourself and Do not buy from them!

I ordered $200 worth of items for a wedding 6 weeks in advance and after almost 3 weeks I never received shipping confirmation so I emailed the “24/7” customer service email. They stated items shipped. After another 2 weeks of no delivery, I emailed the company and stated I wanted to cancel the order in which they confirmed delivery while I was already gone for the wedding.
When I returned home, I decided I wanted to return all items due to being extremely small and made with very thin, bad material and we’re going on 8 emails back and forth on my return. They started off offering me $28 if I kept the items for my purchase of $200?! We’re up to an offer of $90 because “the return address is in Dubai and not worth it to me” as they stated. I am livid.
I have never had an experience like this before and this has been the worst customer service I’ve ever seen.

May 14, 2023
Unprompted review
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Rated 1 out of 5 stars

Do not order from this company

This company is not a South Carolina business. They will not let you make returns. The items look very cheap and are oddly shaped. They will not give me an address or an authorization to make a return. I am so upset!

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. It claims that it is based in the Carolinas, but it is actually based in China. The dress I received was too large and so cheaply made. Each return request was met with an offer of how much they would refund. They finally acquiesced since I kept telling them I wanted a refund that was the cost of the dress. Still waiting for the refund.

April 27, 2023
Unprompted review

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