The Arozzi customer service has been amazing. Truly incomparable to most customer service experiences. Fast reply time, fast resolution, fast shipment. I even got, what I would consider, an upgrade. t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best gaming desk and customer service around. I had an accident with my cable management and even lost a bolt. Described it one time to there customer service and had a new bolt kit/ cable management... See more
Bought a chair from Dell that came damaged so I contacted Arozzi to see what could be done . They replaced several parts for me after verifying the issues. Their customer service was top notch and was... See more
Would totally recommend! Sometimes mistakes happen but the importance is when the customer’s concern is heard, validated and responded too!! Originally when ordering my husband’s desk it came with the... See more
Company details
Written by the company
Arozzi gaming chairs are built in the spirit of Esports and feature ergonomic design with high levels of comfort. Our products have a refined aesthetic that draws inspiration from the world of motorsports.
Contact info
4400 South Hardin Blvd McKinney 75070, 75070, McKinney, United States
- 9725974500
- service@arozzi.com
- arozzi.com
4.7
Excellent
64 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After a very fast response to my…
After a very fast response to my initial complaint - CRICKETS! Nearly two weeks after the complaint and initial response, they have NOT responded to three follow up e-mails! They have permanently LOST a customer!
August 15, 2021
Unprompted review
Orders a gaming table the arozzi arena…
Ordered a gaming table the arozzi arena and paid for shipping and the item did not arrive in time for what I needed it for an evening of pc gaming with friends in town it was our last time together for a while
April 11, 2021
Unprompted review
Purchased an Arozzi gaming chair…no support
Purchased an Arozzi gaming chair December 2017. January 2020 the wheelbase collapses due to poor design and metal fatigue. Arozzi answers my email with a solution that they’ll send a part and I perform the repair. They want me to pay for the part and shipping. Only one month out of warranty. The chair is now at a mechanical engineers office for an opinion and I’ll make a YouTube video about the experience once the chair returns. I don’t want to hurt anyone’s business. I just want to let others know this could happen to them.
February 12, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.