We had a fantastic experience with Arrow Lift, and their chair lift has truly been a game changer in our home. While we don’t currently need to use it for riding, it has already proven to be incred... See more
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Very professional, friendly and accurate. Did a great job training me how to use the chair lift and explaining the ins and outs! My main focus was to help me bring groceries and cases of water up... See more
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Arrived on time, associate explained what he was about to do and when done went through all the operations of the unit. He also answered all our question and was very knowledgeable and courteous. Work... See more
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We recently bought a house with an existing elevator and wanted someone to come out and service it. Chia was our guy and he was awesome! He not only educated us on using it but also checked everythin... See more
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Company details
- #2 of 2 best companies in Elevator Service
- #4 of 8 best companies in Disability Equipment Supplier
- #9 of 21 best companies in Mobility Equipment Supplier
About Arrow Lift - Blaine
Written by the company
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
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Contact info
1550 91st Ave NE, Suite 202, 55449, Blaine, Minnesota, United States
- 763-786-2780
4.5
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Installer was quick and professional…
Installer was quick and professional and did a great job
May 20, 2026
Reply from Arrow Lift - Blaine
Thank you for your review, Gregory! We’re glad to hear that the installation was completed to your satisfaction. Our team works hard to provide a smooth experience while ensuring every detail is handled properly, so it’s wonderful to know that was reflected in your installation. We appreciate you taking the time to share your feedback.
Warmly,
The Arrow Lift Team
Good customer service
Good customer service. They didn't leave until we knew how to use it. Very friendly. The product is easy to use.
May 13, 2026
Reply from Arrow Lift - Blaine
Thank you for sharing your experience, Herman! We’re glad to hear that our team took the time to make sure you felt comfortable using your stair lift before they left. Helping our clients feel confident and informed is an important part of the installation process. It’s also wonderful to know that you found both our team and the stair lift easy to work with. Thank you again for choosing Arrow Lift!
Lemon in my living room
Aside from the whole sales and installation nightmare, while the technicians are very courteous, this lift has been repaired more times than I can count. It was installed 8 months ago, so it's still under warranty, but it is very seldom used and we end up calling for repairs almost every time we try to use it. Now that I need it, it's down AGAIN. Lemons happen and I think we got one. Last time it was a loose wire. Another time it was switches incorrectly set at the factory. Our church was looking at buying one. We told them to pass on this. Our builder who brought them in won't put them in anyone else's house. I'm going to be stuck with, and at some point, in, a $65000 piece of junk eating up my living room
April 29, 2026
Unprompted review
Reply from Arrow Lift - Blaine
Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this has been, especially given how important dependable access is when you need it.
While we’re glad our technicians have treated you with courtesy, we understand that multiple service issues are incredibly discouraging. Experiences like this are not typical, and we appreciate you bringing these concerns forward.
Our team came out yesterday to address the current issue, and we are committed to working through this with you to get your lift operating properly. We understand how important it is for your equipment to be reliable, and we appreciate the opportunity to resolve the situation.
Thank you again for your honest feedback, and we look forward to helping move this in a better direction.
Best regards,
The Arrow Lift Team
We had a fantastic experience with…
We had a fantastic experience with Arrow Lift, and their chair lift has truly been a game changer in our home. While we don’t currently need to use it for riding, it has already proven to be incredibly useful for safely transporting items up and down from the basement. What used to be a hassle—and sometimes even a risk—is now simple and convenient.
The installation process was smooth, and the team was professional, knowledgeable, and easy to work with. They made sure everything was set up perfectly and took the time to explain how it all works.
What we really appreciate is knowing that the chair lift is already in place for the future. It gives us peace of mind that when the time comes to use it for mobility, we’ll be fully prepared. We’re so impressed that we’re already considering having another lift installed for access to the second floor.
Arrow Lift delivered both quality and peace of mind—we highly recommend them to anyone looking for practical, reliable solutions that make everyday life easier.
April 15, 2026
Reply from Arrow Lift - Blaine
Thank you, Rose, for such a thoughtful and detailed review. We’re so glad to hear that your lift has already made daily life easier and safer, even beyond its future mobility benefits.
It’s wonderful to know the installation process went smoothly and that our team provided the professionalism and guidance needed to help you feel confident every step of the way. Hearing that the lift is giving you added peace of mind for both today and the future means a great deal to us.
We’re also grateful to know you’re considering us again for another area of your home. Thank you for your kind recommendation and for trusting Arrow Lift to help support your home accessibility needs.
Best,
The Arrow Lift Team
Rewriting my review
Rewriting my review - although I was charged for service that was unable to happen a refund was provided after a "disgruntled" call to them.
April 21, 2026
Unprompted review
Reply from Arrow Lift - Blaine
Hi Jessica,
We’re truly sorry for the miscommunication that led to you being charged for service that you did not receive, and for the inconvenience this caused. We appreciate you giving us the chance to make things right and provide you with a refund.
We are reviewing our processes to help ensure situations like this don’t happen again in the future. Thank you again for the feedback, as it helps us improve.
Best regards,
The Arrow Lift Team
Reply from Arrow Lift - Blaine
Thank you for sharing this feedback, Lois. We’re glad to hear the technician’s knowledge stood out during your visit. Feeling confident in the service you receive is important, and we appreciate you taking the time to leave a review.
Best,
The Arrow Lift Team
Installers were friendly and explained…
Installers were friendly and explained the whole process. They even stayed to see that was in proper working and we knew how to use the lift.
February 25, 2026
Reply from Arrow Lift - Blaine
Thank you for sharing this, Stephen! We’re glad to hear the installers took the time to explain everything and made sure the lift was running properly before they left. Knowing you felt comfortable using it and well taken care of during the visit means a lot to our team.
-The Arrow Lift Team
We really like the chair.It really helps John a lot.
We really like the chair. It really makes John's mobility better going up and down stairs.
January 21, 2026
Reply from Arrow Lift - Blaine
Thank you for sharing this, Teri and John. We’re glad to hear the chair has made moving between floors easier for John and has improved day-to-day mobility around your home. Hearing that a lift is making a meaningful difference like this is always encouraging for our team.
Best,
The Arrow Lift Team!
The service tech was amazing.
January 21, 2026
Reply from Arrow Lift - Blaine
Thank you for sharing your feedback, D. We’re glad to hear our service technician made such a positive impression. That kind of support is what we always aim to provide, and it’s great to know it came through during your visit.
Best,
The Arrow Lift Team
Everything went flawless
Everything went flawless. We are very happy with the (2) lifts we had installed in our home.
January 14, 2026
Reply from Arrow Lift - Blaine
Thank you, Skip, for sharing your experience with us. We’re glad to hear everything went smoothly and that the two lifts have been a good addition to your home. It’s rewarding to know they’re helping make daily movement easier for you. Thanks again for choosing Arrow Lift and for taking the time to leave a review.
They were very efficient and friendly
They were very efficient and friendly. Nice chair-loving it!!
January 8, 2026
Reply from Arrow Lift - Blaine
Thank you for sharing your experience, Dave and Mary. We’re glad to hear our team was efficient and easy to work with, and it’s great to know the chair has been a welcome addition to your home. Hearing that it’s already being enjoyed means a lot to us.
Warmly,
The Arrow Lift Team
The company was quick to respond to my…
The company was quick to respond to my inquiry about there products. Everything with the company, from the sales rep to the installer was a pleasant experience. I would recommend Arrow Lift.
December 18, 2025
Reply from Arrow Lift - Blaine
Thank you for taking the time to share your experience, Gary. We’re glad to hear that your initial inquiry was handled promptly and that things went smoothly from the sales visit through installation. Knowing the process felt pleasant and straightforward is encouraging, and we appreciate you recommending Arrow Lift to others!
Warmly,
The Arrow Lift Team
Everything working great
December 11, 2025
Reply from Arrow Lift - Blaine
Thank you, Virginia, for taking a moment to share this. It’s great to hear that everything is running smoothly and doing what you need it to do. We’re glad it’s been a positive experience for you, and we’re always here if you need anything down the road.
Warmly,
The Arrow Lift Team
Friendly and informative installer who…
Friendly and informative installer who praised your company. Explained the operation of the lift professionally and clearly.
November 12, 2025
Reply from Arrow Lift - Blaine
Hi Chloe,
Thank you for taking the time to share your experience! It means a lot to us to know that our installer left a positive impression on you. Please don't hesitate to give us a call if you ever need anything in the future. We're only a call away!
Warmly,
The Arrow Lift Team
Your man spent almost the entire day…
Your man spent almost the entire day getting our chair installed and it should have only taken a few hours but being the pro he was he managed to get a difficult job installed.
July 2, 2025
Reply from Arrow Lift - Blaine
Thank you, Steve.
We really appreciate you taking the time to share this. Sometimes installations can come with a few unexpected challenges, so it’s great to hear that our technician stayed with it and made sure everything was taken care of properly. We’ll be sure to pass your kind words along to the team.
We’re glad to know your stair lift is up and running, and we hope it continues to serve you well!
Best regards,
The Arrow Lift Team
The people we dealt with.
The salesman, Charlie was excellent in helping us understand our options, Logan, the installer was quick and efficient. Also answered all our questions.
June 25, 2025
Reply from Arrow Lift - Blaine
Thank you, Bob!
We're so glad to hear that Charlie helped you feel informed and confident in your options—that’s exactly what we hope for in every visit. It’s also great to know that Logan got everything installed quickly and took the time to walk through your questions.
We appreciate you sharing your experience with us!
Best,
The Arrow Lift Team
This was a great experience from start…
This was a great experience from start to finish. On time, professional, quick installation, works well. I purchased a refurbished unit and it looks great and was priced well.
April 30, 2025
Reply from Arrow Lift - Blaine
Thank you, Saundra!
We’re so glad to hear everything went smoothly from start to finish. It’s great to know the refurbished unit is working well, looks good in your space, and felt like a good value—that’s exactly what we hope for.
We appreciate you choosing Arrow Lift and are happy we could help make things a little easier at home.
Warmly,
The Arrow Lift Team
Job was not done no traning no manual!
Job was not done no traning no manual!! Changed install date ,not home when ... remote has weak signal only works when you point at lifts 89
April 16, 2025
Reply from Arrow Lift - Blaine
Hi Wayne,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn't go as smoothly as it should have. It sounds like there were a few areas where we fell short — particularly with the lack of a full walkthrough at the time of install, and the remote control issues you mentioned.
While it’s uncommon for these types of concerns to come up, we certainly take them seriously. We believe that we addressed all the outstanding issues when we came out last week, but please feel free to reach out if you need any further support!
Thank you again for sharing your experience and giving us the chance to make things right.
Best regards,
The Arrow Lift Team
Great Company & Product.
From our first call to Arrow until the unit was installed, very professional and punctual people to deal with. Very clean installation.
March 27, 2025
Reply from Arrow Lift - Blaine
Thank you, Steve!
We’re glad to hear that your experience with our team was professional and timely from start to finish. It’s also great to know that the installation met your expectations.
We appreciate your feedback and are here if you ever need anything in the future!
Best,
The Arrow Lift Team
There were a couple of details
There were a couple of details. I wish that would have been written down because I didn't remember them when the chair was installed. The service was very pleased and I am happy with everything else
March 26, 2025
Reply from Arrow Lift - Blaine
Thank you, Cindy, for sharing your experience!
We're glad to hear that you're happy with your stairlift and that our team provided great service. We understand that it can be a lot to take in during the process, and we appreciate your feedback about having details written down.
If you ever need support or have any questions, please don't hesitate to reach out—we’re always happy to help!
Warmly,
The Arrow Lift Team
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