Arrowzoom Reviews 

They did not fulfill my order, only sending 19 panels out of 20 that should have been shipped. Customer service was unwilling to complete the order and took very long to respond even with photos provided. So I have an unfinished door. You would think a company would want to do right by their customer but this was by far one of the worst customer service experiences I’ve ever had. It’s a shame because I would probably be a repeat customer if they were more helpful.

I had a package get delayed and out of our need of use. Our company asked for a refund, and it was not honored. Arrowzoom seems to be a dropship company that is dependent on things that are out of their control. So they cannot promise any returns because they likely cannot take the backstock. Be extremely cautious when ordering and you must know what you are ordering given the extremely close to no return policy. Customer service also feels automated because they are not specific to your problem and lacks the interpersonal touch that a $500 purchase should require.

I had a great experience with Arrowzoom! The door kits are high quality and exactly what I needed. They feel sturdy, well-made, and make a noticeable difference in performance. Installation was straightforward, and the overall product quality exceeded my expectations.

What really stood out was the fantastic customer service. Every interaction I had was helpful, friendly, and responsive, making the whole process smooth from start to finish. I highly recommend Arrowzoom to anyone looking for quality soundproofing solutions and excellent support! 💯

Stay away from this company.
They sell fake products and refuse to issue refunds even when you return the item. I ended up having to pay over $200 out of my own pocket just for the return shipping.

Aaron from their customer service team confirmed they had received the returned curtain and claimed the refund had been processed. However, when I followed up with PayPal and Visa, I learned that no refund was ever issued. Despite several requests, he never provided any proof or receipt of the refund.

This company is completely unreliable and dishonest. Save yourself the headache and avoid them at all costs.

I recently purchased the Arrowzoom Door Kit Pro, and I’m really happy with the really happy results! I used a measuring DB meter sound tester I got from the local store, then after installing saw I went from about 80DB down to 40DB outside my door is close to the busy street, sound slip through.

The installation was quick and easy, and the kit made a noticeable difference in reducing noise coming through my door. The materials feel high-quality and durable. Overall, I’m very satisfied and would definitely recommend this product to anyone looking to soundproof a room efficiently.

I bought "Arrowzoom Soundproof Seal Strip for Doors and Windows - KK1165, although the sticky tape was faulty when I opened it to apply it to my doors tonight. When I emailed their service department with the email on their site I got a scam email sent straight back to me in a foreign language. Buyer beware.

Arrowzoom if you see this and care please refund or resend me working product - order #15370

I was struggling with really muddy recordings in my home studio. I could hear a lot of echo, and my mixes just weren't translating well. I decided to give Arrowzoom's pyramid acoustic foam panels a shot, and I'm blown away by the difference! Seriously, the echo is almost completely gone, and my recordings sound so much clearer and more professional. Installation was super easy – I just used some adhesive squares. Definitely worth the investment if you're serious about improving your sound.

Har nå prøvd å bestille foampanels to ganger med ca et halvt års mellomrom. Har på begge ordrene fått en ny Mail om å betale 10 USD ekstra for å få sendt varen. De bruker Covid-19 som argument for å betale ekstra for frakt. Likevel har jeg mottatt flere mailer hvor de tilbyr gratis frakt mens jeg venter på å få min ordre! De har også salg og tilbud om gratis frakt konstant på denne varen. Anser dette som scam å tenker ikke å betale noe ekstra for frakt og vil ikke anbefale noen andre å gjøre det heller.

Have now tried to order foampanels twice at about half a year intervals. Have on both orders received a new Mail to pay 10 USD extra to have the item shipped. They use Covid-19 as an argument to pay extra for shipping. Still, I have received several emails offering free shipping while I wait to receive my order! They also have sales and offers of free shipping constantly on this item. Consider this a scam, and will not be paying anything extra for shipping and would not recommend anyone else to do so either.