I needed to have some really old outside water spickets replaced on short notice. Steve came out within a couple of hours and did a great job of replacement.
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See what reviewers are saying
Trent was here at 8:30 pm on July 3rd, very after attentive to my ac needs. He was willing to put in unit on July 4th but I could not make the arrangements. The installation went very smooth. The ge... See more
Company replied
The install was great. I got misled on the tax credit, when I tried to call you, during the day , no response, he said it. Come to find out, not at all, I’m really upset about this, I know your a cor... See more
Company replied
Excellent service . They cam on Friday to check out the units and came back on Saturday to install a complete second floor system, before we left on Sunday
Company replied
Company details
Written by the company
ARS / Rescue Rooter offers trusted HVAC and plumbing services to keep your home comfortable year-round. Whether you need AC repair, furnace installation, or emergency plumbing, our skilled technicians are ready to help 7 days a week, proudly serving in Myrtle Beach SC homes and businesses with reliable expertise and transparent communication. As part of a nationwide network, we bring decades of experience, top-tier training, and a commitment to your comfort. Contact us today and see why customers trust ARS / Rescue Rooter for professional, courteous service done right the first time.
Contact info
1221 Harbour Towne Dr, 29577, Myrtle Beach, SC, United States
- 843-213-3498
4.0
Great
13 reviews
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Spicket Replacement ob Short Notice
I needed to have some really old outside water spickets replaced on short notice. Steve came out within a couple of hours and did a great job of replacement.
September 28, 2026
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you so much for your review!
In the past I had two exPeriences where…
In the past I had two exPeriences where the price to install a UV light on my AC unit in my condo and a capacitor on my home AC.unit were way out of line price wise. I. Believe the UV light was quoted at $175 and the capacitor was quoted and charged $235. On line, the UV was bought for about $45 and the capacitor for about $25.
August 14, 2026
Reply from ARS/Rescue Rooter - Myrtle Beach
We appreciate your business! Thank you for your review. If you are need of any assistance, please reach out to us at customercaremail@ars.com.
Jason was terrific
Jason was terrific! diagnosed issue and repaired it, and came the same day I called! Great service!
August 15, 2026
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you so much for your review! We appreciate your business.
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for your review!
Excellent service from first phone to install
Trent was here at 8:30 pm on July 3rd, very after attentive to my ac needs. He was willing to put in unit on July 4th but I could not make the arrangements.
The installation went very smooth. The gentleman were very kind and got me up and running soon as they arrived. My unit is working great and I am thankful for cold air
July 11, 2026
Reply from ARS/Rescue Rooter - Myrtle Beach
We appreciate your review! Thank you for choosing ARS.
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for sharing your experience! We're happy to hear that our team made your visit a positive one.
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for your review! We appreciate your business.
Service men lied about referent cost…
Service men lied about referent cost and that it was against the law to recharge a unit if they knew it was leaking. Also agent called on Sunday sales appointment secured for 8am at 8: 45 to say can’t come until sometime after noon. I was up at 6 to be ready. Also I could tell agent just got out of bed. System was down in 100 degree heat. Two service calls were made.
June 26, 2026
Unprompted review
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.
Excellent service
Excellent service . They cam on Friday to check out the units and came back on Saturday to install a complete second floor system, before we left on Sunday
June 11, 2026
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
The install was great
The install was great. I got misled on the tax credit, when I tried to call you, during the day , no response, he said it. Come to find out, not at all, I’m really upset about this, I know your a corporate place, I hate to say this, I’ll never call ARS again, if this new hot water breaks, I’ll call another company, have it replaced, I will not at all. Say anything derogatory about your company or tech , I hope you understand my frustration
June 12, 2026
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
On time and great service.
June 3, 2026
Reply from ARS/Rescue Rooter - Myrtle Beach
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
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