Artfinder Reviews 6,867

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often finding the artwork even better than depicted online. Many appreciate the website's ease of use and the ability to discover unique pieces from artists worldwide, highlighting the excellent user experience and the smooth delivery service. However, some customers experienced issues with delivery, including lost items, customs delays, or incorrect addresses. A few reviewers also noted problems with the structural integrity of certain artworks or difficulties with the website's invoicing feature, which printed extra, unwanted pages.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality and appearance of the... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use and navigation. Reviewers... See more

Quality

Consumers find quality to be positive, with many praising the artwork for being exactly as pictured,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and timely... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the platform's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding original artwork by emerging artist with the content I enjoy. I only have two recommendations for you guys moving forward. 1. Teach your artist about paperwork i.e. Biography's and C... See more

Company replied

Rated 5 out of 5 stars

Another great experience from Artfinder. Always has a great choice of art at great prices - especially when there’s offers on!!😃 The piece I bought this time is an exceptional still life painting.... See more

Company replied

Rated 5 out of 5 stars

If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems such as whethe artist filled out customs forms in... See more

Company replied

Rated 5 out of 5 stars

ArtFinder is a great way to find art from around the world. After months of searching online and in galleries, I found the right painting on ArtFinder that spoke to me, and complemented other art on... See more

Company replied


Company details

  1. Art Gallery
  2. Interior Designer

Written by the company

At Artfinder we champion independent artists all over the world, bringing their incredible work to your home. Tired of the same old? Join us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I'm delighted with the quality of…

I'm delighted with the quality of artwork.

October 30, 2025
Artfinder logo

Reply from Artfinder

Hi Vic,

Thanks for taking the time to leave us a review. We're so glad to hear that you're delighted with the quality of the artwork.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 1 out of 5 stars

The site is getting worse over time

November 11, 2025
Unprompted review
Artfinder logo

Reply from Artfinder

Hi Kate,

Thank you for taking the time to leave us a review.

We're so sorry to hear that you feel the site has been getting worse over time. Please be assured, all changes made to the platform are for the future benefit of all sellers and customers. We're sorry to hear of any disappointments this may have caused and truly appreciate your feedback as we continue to improve the experience.

If you have any queries moving forward regarding any of the changes, please contact our Support Team at support@artfinder.com and we'll be happy to help.

Best regards,

The Artfinder Team

Rated 5 out of 5 stars

Great service!

The platform is well-developed and professional - they even checked in to see if my purchase had been delivered. Outstanding service.

November 3, 2025
Artfinder logo

Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We're delighted to hear that you're pleased with the service you've received on Artfinder. We're really glad to hear things went smoothly for you.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Stunning 😍

Stunning 😍
The piece of art was everything I had hoped for.

November 2, 2025
Artfinder logo

Reply from Artfinder

Hi Annita,

Thanks for taking the time to leave us a review. We're so glad to hear that your artwork is stunning and everything you had hoped for! We hope you love your new artwork!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Here's to the next 10 years and more :)

I've been selling my paintings via Artfinder for nearly 10 years. My paintings have found their forever homes both in the UK and Internationally. I have received some wonderful 5 * reviews from many happy customer. Great site to sell art, helpful and friendly support staff for both the artist and the art buyers. Here's to the next 10 years and more :)

November 8, 2025
Unprompted review
Artfinder logo

Reply from Artfinder

Hi Susan,

Thanks for taking the time to leave us a review. We’re thrilled you’ve enjoyed your time on Artfinder and that you've been on the platform for nearly 10 years! We're also glad to hear that you've found our team to be friendly and helpful. We wish you many more creative and inspiring years ahead!

Thank you for being a part of Artfinder on our mission to make art accessible, affordable, and a viable career for artists like yourself.

If you have any queries or need assistance, please don't hesitate to contact us at sellers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Artist of Artfinder

Artfinder is undoubtedly one of the best online galleries in the world, with the best customer service. I've been here for 11 years and feel like part of the team. I sell my paintings all over the world – thank you Artfinder for this opportunity. I hope it stays that way.

November 7, 2025
Unprompted review
Artfinder logo

Reply from Artfinder

Hi Monika,

Thanks for taking the time to leave us a review. We’re delighted to have played a part in your artistic journey and to see your work find homes around the world. We’re thrilled to have you with us on Artfinder.

Thank you for being a part of Artfinder on our mission to make art accessible, affordable, and a viable career for artists like yourself.

If you have any queries or need assistance, please don't hesitate to contact us at sellers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

As an Artist I Love Artfinder

I’ve been selling my work on Artfinder since 2014 and since then I have sent my work to 71 countries I even had Royalty buy my work which is now hanging in a palace. This would never have happened without the help and support of Artfinder without doubt one of the best online galleries in the world with certainly the best support staff.

November 6, 2025
Unprompted review
Artfinder logo

Reply from Artfinder

Hi Ta,

Thanks for taking the time to leave us a review. We’re so proud to have supported you on your journey and thrilled to hear how Artfinder has helped share your art with the world. Thank you for your kind words and for being such a fantastic part of our community.

Thank you for being a part of Artfinder on our mission to make art accessible, affordable, and a viable career for artists like yourself.

If you have any queries or need assistance, please don't hesitate to contact us at sellers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Artfinder is a good platform for finding artists

Artfinder gives a very broad range of art, from paintings to sculptures, from all over the world. What you see is what you get. It helps artist to find an audience. The prices range from low to high, so for every budget there is something to find. Shipping is done by the artist; usually is goes well, of course Customs duties need to be paid for artists outside the EU.

October 28, 2025
Artfinder logo

Reply from Artfinder

Hi Adriaan,

Thanks for taking the time to leave us a review. We’re thrilled to know that you’re pleased with the art variety on Artfinder and that the filtering options make your experience even better.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Superbly packaged

Superbly packaged. Great communication with order status. Just as described. Very happy :)

July 14, 2025
Artfinder logo

Reply from Artfinder

Hi Simon,

Thanks for taking the time to leave us a review. We're really glad to hear that your artwork arrived superbly packaged and that you received great communication throughout the process. We hope you love your new artwork!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Transparent

Transparent, easy transaction

October 26, 2025
Artfinder logo

Reply from Artfinder

Hi Giles,

Thanks for taking the time to leave us a review. It's wonderful to hear that you're pleased with the service you've received on Artfinder. We're really glad to hear things went smoothly.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Impressive first purchase experience

Rimma was incredibly helpful and friendly during the full purchase journey. The painting is even more beautiful than I imagined and I feel truly lucky and honoured to have such a piece of work. I will certainly recommend Rimma’s work to my friends.

October 10, 2025
Artfinder logo

Reply from Artfinder

Hi Neil,

Thanks for taking the time to leave us a review. It's wonderful to hear that the artist had been helpful and friendly during the buying process and that you found the artwork to be more beautiful than imagined! We're really glad you will recommend the artist to all your friends.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Swift no hassle purchase

Swift no hassle purchase of original artwork from 2 different artists 10/10

October 17, 2025
Artfinder logo

Reply from Artfinder

Hi Alan,

Thanks for taking the time to leave us a review. We're so happy to hear that you find Artfinder to be a swift, no hassle way to purchase artwork.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

My painting arrived very promptly and…

My painting arrived very promptly and was carefully and safely packaged with the paperwork. Delighted with my new acquisition.

October 15, 2025
Artfinder logo

Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We're so glad to hear that your artwork arrived promptly and securely and that you're delighted with your new artwork.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Beautiful Artwork

I have ordered art from Artfinder for years now and love this website. I love them because the artists are one-of-a-kind and exceptional, and I've never once been disappointed. There is nothing like coming home and admiring your beautiful original artwork after a long day at work.

October 21, 2025
Artfinder logo

Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We're so glad to hear that you had another great experience on Artfinder and that you love the website and the one-of-a-kind artists. We hope you love your new artwork!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 3 out of 5 stars

Greedy owners

I’ve been buying paintings from this site successfully for sometime now but I’ve noticed recently that the price of a good reasonable priced artists has increased say from min cost of £50 to a whopping of £200 … why ?
All of a sudden GREED has crept into the pricing structure of this site , driven by the company….
& not the artists.

October 11, 2025
Artfinder logo

Reply from Artfinder

Hi Diarmuid,

Thank you for taking the time to leave us a review.

We're sorry to hear of your disappointment. We first introduced a minimum price on the site in 2017, and have held this steady against a backdrop of soaring inflation and market changes. We’re proud to define our offering as quality original and limited edition art, without losing sight of our mission to make art accessible and affordable for customers, and therefore increased the minimum price in 2024. Having a minimum price is important for a variety of reasons, including ensuring that artists are getting paid fairly as well as positively contributing to the overall perception of quality.

We appreciate that an increase in minimum price can be disappointing, and rest assured that your comments have been passed on to the relevant department for consideration on how we can better improve the service we provide moving forward.

Our Support Team is always happy to assist with queries, so please don't hesitate to reach out to us at customers@artfinder.com should you need to.

Kind regards,

The Artfinder Team

Rated 5 out of 5 stars

Excellent buying platform

Excellent, efficient process.

June 12, 2025
Artfinder logo

Reply from Artfinder

Hi Charlie,

Thanks for taking the time to leave us a review. We’re thrilled to hear you’re pleased with the service on Artfinder and found the process to be smooth and efficient.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Super fast ship time

I bought two paintings from the same artist. I love them. She’s in France. I’m in the United States and it’s so surprising how quickly the paintings arrived here they came within a week.

October 14, 2025
Artfinder logo

Reply from Artfinder

Hi Kim,

Thanks for taking the time to leave us a review. It's wonderful to hear that your artwork arrived quickly. We're really glad you're delighted with the artwork.

Thank you for supporting our independent artists and for helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

So easy to buy quality art at a very…

So easy to buy quality art at a very affordable price

October 10, 2025
Artfinder logo

Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We’re so glad to hear that you find the art to be of great quality and appreciate its affordable prices.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I liked the etching I received

I liked the etching I received. It was as expected. The only thing I would have preferred is more communication about the shipment and arrival of the piece.

October 1, 2025
Artfinder logo

Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We're really glad to hear that you're happy with the etching and that it met your expectations. We also appreciate your feedback about communication regarding shipping and delivery. Your input helps us make improvements for the future!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Interesting art

Interesting art, supportive artist who answer questions and quick delivery

September 29, 2025
Artfinder logo

Reply from Artfinder

Hi Diane,

Thanks for taking the time to leave us a review. We're thrilled to hear that you’re happy with the range of art available on our platform and that the artist you purchased from was helpful and delivered your order promptly.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

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