The mirror's design is nice, but the functionality falls short of expectations. It doesn’t work as I had hoped, and getting support from Poland HQ has been frustrating - responses take several days.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The logistic company delivered the box broken,with one corner visible strong damaged.They were in late,also.Bad logistic company. But.....Artforma has an very smart system for packing,is amazing p... See more
Poor communication over delivery. We weren’t sure about one parcel was lost or delayed. The traking notification was about 1 parcel instead of 3, so it wasn’t useful. The email response to our qu... See more
Company replied
The mirror was badly damaged. The phone numbers don't work. Barely got a response by mail, but nothing conclusive. Bad experience overall, and still don't have a resolution to my problem, hope I don... See more
Company replied
Company details
Information provided by various external sources
Societatea Foram, cunoscută sub brand -ul Artforma, este un producător de frunte de oglinzi cu iluminare LED în Europa. Imbunătățim în mod constant procesul producției și mulți ani de experiență în industrie sunt garanția produsului de cea mai bună calitate, cu posibilități de modificare practic nelimitate.
Contact info
Romania
- artforma.ro
3.3
Average
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Good service
Good service. Difficult communication on the transport, though.
July 27, 2020
Unprompted review
The ordering part was a bit cumbersome…
The ordering part was a bit cumbersome and due to some site issues i ended up placing multiple orders. But the support team was prompt and helpful and the situation was clarified in the end. I’m waiting for my order to arrive - super excited!
July 9, 2020
Unprompted review
Small sizes for the mirrors
July 4, 2020
Unprompted review
Reply from Artforma
Good morning,
Please, take our apology but we got an information from you that you are interested in mirorr with 230cm.
The biggest dimension we can make is 200cm and we are not able to make bigger mirrors due to technical and logistic issues.
We are sorry our available dimensions did not meet your expectations.
Best Regards.
Artfroma Team
Advertisement
Mirror
When you transport glass,you write on the box,,Fragil,, or ,,Extrem Fragil,,!You don t need a master for this!
June 27, 2020
Unprompted review
Reply from Artforma
Good morning,
We are really sorry for this unpleasant situation.
Is everything ok with your mirror? Is it damaged?
Please, keep in touch with us because we would like to help you.
Best Regards.
Artforma Team
You couldn’t be reached
You couldn’t be reached. Y telephone, i couldn’t do paiment! I’m afraid this is a scam!
June 10, 2020
Unprompted review
Reply from Artforma
Good morning,
Please, take our apologu fortroubles. We sent you an email, would you be so kind and response to our message?
We would like to help you.
Best Regards.
Artforma Team
Advertisement
Awesome support!!!
June 3, 2020
Unprompted review
Very good comunication until now
Very good comunication until now. Still waiting for the product :)
June 2, 2020
Unprompted review
Great response and willing to solve any…
Great response and willing to solve any missunderstandings. Good quality products.
May 21, 2020
Unprompted review
Advertisement
Led mirror
Splendid product indeed, it looks even better in reality than in pictures. Easy to put in use. I sincerely recommend it to those who want to have a modern and elegant bathroom.
May 17, 2020
Unprompted review
I love the mirror!
May 7, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.