Arthauss Furniture Reviews 

3,063
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent communication and the helpful, polite delivery teams who often assist with bringing items into the house. Many consumers are highly satisfied with the product quality, describing furniture as well-made, sturdy, and visually appealing, with a smooth ordering process and timely updates. However, some customers noted longer than expected delivery times, with occasional delays or poor communication regarding order status. A few other people also found assembly challenging due to issues like misdrilled parts, unlabelled components, or the need for additional support. Additionally, specific product flaws such as ink marks, chips, incorrect panels, or shallow drawers were mentioned by some reviewers.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, design, and value of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy and efficient... See more

Quality

People report positive experiences with quality, with many reviewers praising the sturdy furniture and... See more

Service

Customers consistently note positive experiences with service, praising the fast, efficient, and personal... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and planning to order again... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arthouss themselves were fine no issues at all apart from the shipping time quite a while before we receive our wardrobe. Just the instructions with the wardrobe were terrible. Took myself about 6-... See more

Rated 5 out of 5 stars

Excellent communication from the company and wonderful delivery guys who were most helpful. Surprisingly well made bed. A challenge to fit together but instructions said a four hour build time for thr... See more

Rated 5 out of 5 stars

Really great communication from the company, straight forward order, called to let me know when it was coming, delivery guy's were great 😃 really good quality wardrobe very well made. The instruction... See more

Rated 5 out of 5 stars

Stunning furniture, looks amazing when all put together. Item was delivered as stated, had messages to keep me updated on the progress from been made right up to the delivery date. Only fault was that... See more


Company details

  1. Furniture Store

Information provided by various external sources

Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(3,063)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

First class quality

Easy to follow instructions and the very first time I had exactly the correct number of parts and fixings with a self build unit. Everything fitted perfectly and the overall quality is first class. I will certainly use this brand again for future projects.

September 23, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely bed - awful instruction’s

Delivery was absolutely fine. the instructions are not great at all, so took a long time to put together. The bed now together looks lovely. Marked down one star purely because the instructions were pretty bad.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

The workmanship and quality of the…Just fabulous

The workmanship and quality of the white Toledo TV unit is excellent. So much so, I returned to order the coffee table, wall unit and sideboard. As well as lighting. All units have so much storage.

Initially my husband found the instructions to set up a little difficult, but once he got into the flow, he became an expert😊

Everything was as ordered. Long delivery date (or though it seemed) but definitely worth the wait. Oh, delivery drivers are the best of them. So courteous and helpful.

All in all a lovely buying experience from start to finish.

If you’re seeking good quality made furniture with a company that is professional, helpful (when needed) I would not hesitate to recommend Arthaaus.

Also, if you’re looking for furniture that is stylish and elegant Arthaaus is definitely the place to buy. I’m so pleased with my purchase. Looking forward to years of pleasure. Thank you. 🤩

September 16, 2025
Unprompted review
Rated 4 out of 5 stars

Great service and value

Customer service was brilliant when i had questions or issues, furniture is good quality and works exactly as intended, great value for money. Deducting 1 star as the instructions were hard to follow (and the video and manual gave inconsistent instructions) and delivery takes several weeks, but I appreciate that this is because they make and pack to-order. Overall highly recommend

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Service

Delivery was prompt and service was excellent and very professional

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
I recently bought a Horizontal Wall Bed and Over Bed Unit for Horizontal Wall Bed
They where very helpful from the start.
My furniture has been delivered in time as they promised, I didn`t even had to wait.
Happy with the quality and design. Looks perfect.
I will recommend this company to my friends.
Thanks again.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

A first class experience all round

A first class experience all round. I would highly recommend Arthauss to anyone considering buying from them. Their customer service has been outstanding right from the delivery arrangements up to checking I am totally happy with my furniture.
I am totally happy with my furniture but made a suggestion that the unit could do with a central supporting leg/legs. They investigated this with the manufacturer and have provided me with one.
I couldn't be happier with the service and only wish more companies were as caring and efficient.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning furniture

Stunning furniture, looks amazing when all put together. Item was delivered as stated, had messages to keep me updated on the progress from been made right up to the delivery date. Only fault was that there was no instructions on how to fix the backing, it had about 16 fixtures and came in 4 pieces, no problem tho just no nailed it in place. Would definitely recommend this item.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I would not hesitate to purchase from…

I would not hesitate to purchase from Arthauss again. Smooth process from start to finish, I emailed a few times with questions after I placed the order and Hubert replied very quickly every time. Delivery was on time and the package was opened to check the wardrobe mirrors were in tact. Furniture is all in place now and is excellent quality, would highly recommend!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my purchase…

Absolutely delighted with my purchase from Arthauss! I recently bought several pieces of stylish freestanding furniture with integrated LED lighting for my home, including the Trend TS-10, Sento Display Cabinet, Sento Sideboard, and Sento TV Cabinet, and I couldn't be happier with the results. Each piece looks way more expensive than it actually was, and they really have a standout look and feel. I’ve received so many compliments from friends and family—people always ask where I got them from!

The touch lighting on the bedside tables are an incredible feature; it’s both practical and adds a cool, modern vibe to the room. While the furniture isn’t the most high-end option out there, the value for money is exceptional. It feels great quality, but without the hefty price tag.

There were a couple of minor hiccups—namely, the drawer runner that didn’t quite fit and the UK-to-European plug adapters missing from the boxes. However, the customer service team was absolutely brilliant! They resolved both issues quickly and efficiently, and special thanks go to Hubert and Kris for their prompt, friendly support.

I’d highly recommend Arthauss to anyone looking to elevate their home with unique, stylish furniture at a great price. I’m already looking forward to purchasing more from them in the near future!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Navy & Oak entertainment unit

I bought an entertainment unit from Arthauss, it was on other well known sites for an extra £100+ so I was sceptical if it would be the same. It arrived and I love it! It took a while to assemble but the instructions were clear and it is perfect!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, very difficult to build but the quality and overall look is first class and delivery was very quick. I would highly recommend this company and this wardrobe. I purchased the 180cm sliding door wardrobe and it looks very expensive once built. Just to warn all, putting it together is not easy so I ended up hiring a professional. :)

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, I purchased the surf tv unit which I had been wanting but was nearly twice the price with another supplier. I was nervous it might not be the same one but it was. I saw reviews saying build instructions were no good but we followed the instructions perfectly with no issues at all. Company also called me as an after sale call to check I was happy and really well done to this supplier, couldn’t be happier with my experience

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely

Lovely, well-made wardrobe. Very happy. Good customer service, too. Responded to queries quickly.

August 25, 2025
Unprompted review

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