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Rated 1 out of 5 stars

I recently purchased Arthouse’s "Chalky Tropical Soft Navy" vinyl wallpaper, and the experience has been extremely disappointing. Despite using rolls from the same batch and following all profess... See more

Rated 1 out of 5 stars

RUBBISH PAPER!!!!Bought the Arthouse tranquil green as I loved the pattern but never again as quality is terrible, tears easily and can't use a Stanley knife to get a clean edge as it tears the pa... See more

Rated 1 out of 5 stars

So I am a professional decorator tasked with hanging heavy vinyl Sahara on the hall stairs and landing. One word..Awful. I have never seen such poor quality of wallpaper, the seams are visible with w... See more

Rated 2 out of 5 stars

Took over a month, phone calls and emails before I received wallpaper- had 3 delivery dates that came and went. Only to be told twice the parcel had never left Arthouse warehouse and would have to be... See more

Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Interior Designer

Information provided by various external sources

Homepage - Arthouse We are a leading supplier of home decoration products with a wide portfolio to view online including wallpaper, wall-art & room dividers


Contact info

1.5

Bad

TrustScore 1.5 out of 5

27 reviews

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Rated 1 out of 5 stars

I’m a professional installer and having…

I’m a professional installer and having just spent the entire morning trying to hang Arthouse Boulevard in Navy I felt compelled to write a review, it’s that bad!
It tears literally by just looking at it, the edges don’t butt up, there no way of hiding the edges (unless you want to attempt colour in the edges with a crayon or water colour or pencil) and there’s absolutely no pay in it whatsoever, it just rips!
This is absolutely on my red list now, I won’t touch another Arthouse paper for a client after this experience. AVOID!

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

A Big Thank You to Michelle M, Customer Service Arthouse

I ordered 18 rolls of wallpaper and was sent someone else’s order by accident. Michelle M from Arthouse sorted this problem out for me within no time and kept in touch by phone and email. I found Michelle to be very efficient, professional and most of all very pleasant and friendly. Thank you so much again for all your help and kindness Michelle. You are great at your job.

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely wallpaper

Lovely wallpaper. I ordered this wallpaper via a supplier and arthouse were absolutely brilliant with issuing a refund for spare rolls and damaged rolls - way beyond the 30 refund policy.

Thank you!

I love your collection :)

August 23, 2021
Unprompted review
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Rated 2 out of 5 stars

Took over a month to get delivery then wrong colour

Took over a month, phone calls and emails before I received wallpaper- had 3 delivery dates that came and went. Only to be told twice the parcel had never left Arthouse warehouse and would have to be re- ordered
When it came it should have been charcoal- it’s more rose pink- brown tinge and unsuitable as it matches nothing and I can’t use it. Also difficulty in trying to return for refund.

May 1, 2020
Unprompted review

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