Arthur & Hamilton Limited logo
Visit website

Arthur & Hamilton Limited Reviews 151

•
TrustScore 5 out of 5

4.8

Property Management Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location, often highlighting its convenience for walking to the city center and main attractions. Many people also commend the cleanliness of the facilities, including rooms, common areas, and bathrooms, frequently describing them as spotless and tidy. The quality of the accommodations, often noted as beautifully decorated and comfortable, also receives high marks, with some reviewers feeling right at home. Reviewers also appreciate the friendly and communicative staff, who are described as helpful and responsive. However, some customers mentioned that while the room and bathroom facilities were clean, the room itself could benefit from a makeover. Additionally, a few people noted that the entrance to the accommodation did not create the best first impression, despite the overall positive experience inside.

What people talk about most

Location

Users describe positive interactions with location, consistently highlighting its convenience. Many reviewers... See more

Facilities

Clients share positive opinions on facilities. Customers consistently praise the cleanliness and comfort of... See more

Quality

People report positive experiences with quality. Customers consistently praise the cleanliness and tidiness... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the hosts and owners... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment we arrived, we felt right at home. Check-in was simple with clear instructions, and the place was spotless.The area was quiet and peaceful, yet only a 10-minute drive to shops and rest... See more

Rated 5 out of 5 stars

Clean and tidy space, quick response by hosts, and walking distance from city centre! Wonderful location and cute and clean lodging! Highly recommend!

Rated 5 out of 5 stars

I had an amazing experience with the owner of the house. As he helped us to explore the surrounding, such a nice room it was as we sharing the room the prices were so reasonable and the bed was very c... See more

Rated 5 out of 5 stars

Lovely little place to stay, set up like a mini boutique hotel. Everything was really neat and tidy, kitchen and bathroom were spotless. Great internet connectivity I felt really comfortable there a... See more

Company details

  1. Property Management Company
  2. Property Investment
  3. Property Maintenance
  4. Real Estate Consultant
  5. Real Estate Rental Agency

Written by the company

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.

Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Lovely room

I stayed in Arthur and Hamilton last November.
It was a lovely room and very quiet.

November 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent location

Excellent location, a great nightly rate and spotlessly clean. The host was friendly and in communication when I needed anything. Will definitely return.

February 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Like a mini boutique hotel

Lovely little place to stay, set up like a mini boutique hotel. Everything was really neat and tidy, kitchen and bathroom were spotless. Great internet connectivity
I felt really comfortable there and it was only a 20 minute walk into town. Premises made me feel nice and secure too

February 6, 2026
Unprompted review
Advertisement
Advertisement
Rated 4 out of 5 stars

Had a great stay here

Had a great stay here! The room itself could maybe do with a makeover but room and bathroom facilities were clean, bed was so comfortable, hosts were very speedy to respond to messages, and located a convenient walk into town. Would definitely stay again next time we come to Cardiff!

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

I stopped here for work

I stopped here for work, easy check in and the house is lovely. Well looked after and warm. I plan on stopping here regularly whilst im working in Cardiff

October 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look