We have used Artisan Escapes on a number of occasions. Excellent service from all the team. Expertly sourced the best hotels for location and budget for our recent Canada/US trip, 'stitching together'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With over 25 years of travel experience, our goal is to help you plan your travel arrangements. We do this by listening to your requirements and then share our collective knowledge to give you ideas/create itineraries using our partnered tour operators, cruise lines , villa specialists etc . We have access to hundreds of specialist tour operators who know their destinations intimately , you usually don’t pay any difference booking with us or direct with the tour operator. Matched with complete financial protection and customer service , we really do care about your holiday as much as you do .
Contact info
Britannia House, The Sidings Business Park, BB7 9SE, Whalley , United Kingdom
- 01254 485574
- enquiries@artisanescapes.co.uk
- artisanescapes.co.uk
Amazing customer service to book with ease
Amazing customer service to book what for us was a holiday of a lifetime- we were given lots of advice and ideas and incorporated a trip to Hong Kong Australia and then Thailand - all flights transfers and hotels arranged we didn’t have to worry about a thing! We’ve since booked a package with Artisan and will definitely return for any future needs! Thank you to Ann and the team it’s been amazing
The staff at Artisan are exceptional
The staff at Artisan are exceptional, nothing is too much trouble, what ever you ask for, if it can be done they will do it. We have booked several holidays with Artisan Escapes at Whalley, including 5 star luxury hotels, a family holiday with the grandchildren. We explained our needs and they were met every time. Would never use any other travel agents. Thank you.
Birthday celebration in Rome
Just returned from 5 days in Rome to celebrate my daughter’s 18th birthday and we had a fantastic time. Received updates about changes to flight times and a courtesy call before travelling to check all in order. The hotel was perfect for our needs, very central and within budget. Thank you Ann and the team, looking forward to our next trip!
Brilliant service from friendly helpful…
Brilliant service from friendly helpful staff, fantastic holidays & cruises with peace of mind.
Thank you Artisan.
Everything organised really well
Everything was organised really well and the advice regarding WiFi and drinks package was invaluable. The call a couple of weeks before departure was welcome.
Artisan Escapes - Our experiences
My wife and I have used Artisan Escapes on many occasions, predominately for cruises. They are knowledgeable, helpful and extremely well informed in terms of the travel market. We would recommend their services without reservation.
First time using a travel agent in…
First time using a travel agent in years
Helpful advice
Everything went as planned
Have no hesitation in recommending and will certainly use again
Fabulous customer service.
Ann and her colleagues were absolutely wonderful in helping us plan our Panamanian cruise. Nothing was too much trouble and she went above and beyond organising any transfers, accommodation and paperwork required. Would highly recommend.
Highly Recommend.
We usually book our own trips & itineraries but were looking for something special that would be organised for us. Jo was incredibly helpful suggesting various options before coming up with the perfect combination of a small group tour in Sri Lanka followed by relaxation in The Maldives. All communications with Jo and the team at Artisan Escapes were dealt with promptly and efficiently. Nothing was too much trouble. Excellent service. Thank you!

Reply from Artisan Escapes
My first visit to Artisan Escapes
My first visit to Artisan Escapes and I have to say I have been very pleased with the service I received, my whole travel arrangements to New Zealand made by the firm were brilliant, everything went without a hitch and without doubt I shall be visiting the firm again. Thank you Artisan Escapes

Reply from Artisan Escapes
Amazing holiday to Northern Thailand…
Amazing holiday to Northern Thailand put together by Ann and her team. Very professional service. Highly recommend Artisan Escapes.

Reply from Artisan Escapes
Fabulous service as always
Fabulous service as always. Wouldn't use anyone else. Highly recommended.

Reply from Artisan Escapes
The best holiday organisers
We have used Artisan Escapes for all our holidays and never been let down excellent customer service from Ann and her team.
Our latest trip was to Goa and we had issues with our visa and Ann went above and beyond to help us get them so we could enjoy the perfect holiday hotels always amazing thankyou Ann and you team look forward to our next trip xx

Reply from Artisan Escapes
Friendly professional service nothing…
Friendly professional service nothing too much trouble pleasure to book a holiday and used twice now - highly recommend for a personalised service

Reply from Artisan Escapes
Artisan Escapes are the best travel…
Artisan Escapes are the best travel agents around. They properly look after you, very professional and nothing is ever too much hasstle. Would highly recommend. Thankyou once again. Looking forward to booking my next holiday soon.

Reply from Artisan Escapes
Just returned from a fabulous trip to…F1 Qater
Just returned from a fabulous trip to watch the F1 in Qatar organised by Artisan Escapes,everything flowed smoothly,really well organised.
Would highly recommend.

Reply from Artisan Escapes
I’ve recently booked 3 holidays with…
I’ve recently booked 3 holidays with Joanne at Artisan Escapes
They always find what we are looking for at a competitive price
Fab service throughout
Very proactive
Highly recommend

Reply from Artisan Escapes
Just as good as ever
Just as good as ever. We went to near Sorrento and the service and help was as professional and thorough as usual. Used the company 4 or 5 times now and would highly recommend.

Reply from Artisan Escapes
Very pleased
Joanne at Artisan Escapes booked us a trip to Las Vegas and New York and she was brilliant! She was very patient (considering I was very indecisive when booking) and gave me lots of options of hotels and prices etc. We had a fab holiday, thanks Jo ☺️

Reply from Artisan Escapes
Absolutely Top Notch Service
We have just returned from 11 nights in Mexico and it was fantastic!! Thank you so much to Joanne for arranging it.
Thank you xx

Reply from Artisan Escapes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







