Artissima Luce doesn't not exist anymore and is bust. They still owe me a refund of over €1,000.00 that I will never ever see.
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Oggetto: Re: Order Votre commande # 400005005 a été 400005007 My orders where placed in April, I have had numerous emails with the general email address but no luck for any lights or any straigh... See more
I have order a lamp for 715 Euro mid-November, and after finding a better offer online, cancelled only one day after I placed it. I have asked artissimaLuce several times for the reimbursement, and st... See more
Company replied
I ordered a lamp on 13 November 2016 and did not received anything to date (January 2017) and above all no acceptable explanation from Artissimaluce. I really doubt receiving my furniture one day. Th... See more
Company details
Information provided by various external sources
ArtissimaLuce.it specializzata in Illuminazione, e Complementi! ----------------------------------------------- ArtissimaLuce.it nel 2015 ha evaso e spedito oltre 6000 ordini senza nessun problema, una piccola percentuale di questi ha lasciato delle recensioni su questo sito, solo 13, di cui 9 recensioni positive e 4 negative, relative a piccoli ritardi di consegna (dovuti a periodi festivi). Per tutto il resto offriamo efficienza prontezza e assistenza alla clientela, prima, durante e dopo ogni ordine, rispondendo a ogni richiesta ed esigenza, con massima disponibilità. ----------------------------------------------- La nostra azienda vanta una tradizione nel campo dell'illuminazione da ben 3 generazioni. Artissima Luce, a differenza di altri competitor, può contare su un CONCEPT STORE FISICO E ALL'AVANGUARDIA, sito a Barletta, di OLTRE 1000mq. Questo STORE è molto apprezzato nella realtà terrioriale poiché è in grado di soddisfare le esigenze di una clientela estremamente diversificata grazie ad un grande ventaglio di prodotti -oltre 50.000- diversificati per target, stile e costo. ----------------------------------------------- Dal 2006 ARTISSIMALUCE è attiva online su www.artissimaluce.itper espandere questa realtà a livello nazionale ed internazionale a Prezzi davvero Competitivi e Scontati. Inoltre, a differenza di altri competitor, la merce è sempre ASSICURATA con un contributo, per l’Italia, di soli12 € / ad ORDINE, a prescindere dal numero dei prodotti acquistato.Tale assicurazione include la sostituzione completamente gratuita e tempestiva del prodotto eventualmente danneggiato. ----------------------------------------------- Per qualsiasi richiesta su preventivi, ordini o info generali puoi contattarci telefonicamente allo 0883520195 (LUN-VEN dalle 9-13 e 17,30 –21,00 ) oppure inviando una mail all'indirizzo info@artissimaluce.it. I nostri esperti collaboratori risponderanno immediatamente alle tue domande. Il concept store di Barletta, in via Fracanzano 61 è aperto dal LUN-SAB dalle 9-13 e dalle 17-21. VIENI A TROVARCI!
Contact info
Via Fracanzano 61, 76121, Barletta, Italy
- 0883520195
- info@artissimaluce.it
- artissimaluce.it
1.4
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246 reviews
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Fraud
I ordered 3 lamps by the shop on 29.07.2014 and sent money to the account of the shop. Still have I neither the lamps nor money back. Every week ask I by the shop, when I will get the items, and get the answer "Next week". On my email with requirement to cancel the order and send money back I get no answer at all.
The phone number on the home page is wrong, it's impossible to call them.
My next steps: I will put police and lawyer.
Hands off from the shop!
September 18, 2014
Unprompted review
Reply from ArtissimaLuce
Dear Boris,
you did the order at the end of July and companies closed the first day of August and opened the first of September so some late it was possible unfortunatley.
Our phone number is correct, we receive a lot of rings everyday.
For Foscarini articles we said you that they arrive to us today and we can send it to you in 24h.
For Artemide you choosed a new and a LED article from which company had a lor of requests and it has some late in delivery.
If you want we can send you the 2 Foscarini Articles between tomorrow and Monday and if you don't want to waiting for else, we can do your money back only for Artemide article.
we are so sorry for these problems.
Best Regards,
Artissimaluce
Dear Boris,
we open at 5pm but our administration works onlt in the morning.
Tomorrow morning we give you your money back and we'll send to you the Foscarini articles.
best regards,
Artissimaluce
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Perfect service - fast delivery - good price
I ordered C&S Luna Piena from Artissimaluce. The team offered me a very good price and send me the luminaire very fast with TNT to Germany. The Luna Piena fits perfect into my living room. next time I will check luminaires at this shop again for sure. Thank you very much for your service.
March 8, 2014
Unprompted review
excellent service
I have bought a pair of lamps and paid by bank transfer.
The delivery was on schedule, and my e-mails was replied immediately. I am surely a returning customer.
Mr. Kristiansen
Denmark
May 14, 2013
Unprompted review
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