ArtistWorks Reviews 

683
TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

Took the 7 day free trial and thought it had promise. Made a so-called placement video as I am not a rank beginner and was unsure of where to start. But now I find out that getting feedback from vid... See more

Rated 5 out of 5 stars

I’m on my second year of Mandolin lessons at ArtistWorks. First year I pretty much completed Sierra Hull’s course. Even though I’m intermediate, she likes students to start with the beginner lesso... See more

Rated 3 out of 5 stars

Don't get wrong other's complaints about Artistworks. People who have trouble with automatic renewal, must be very upset so they can't give 5 star here. Regardless their service and renewal system, le... See more

Company replied

Rated 1 out of 5 stars

Watched a promotional webinar and was interested in taking a course. I received a 50% off promotional email, so spent a couple of days checking out the instructors. (You have to pick a course be... See more

Company details

  1. Education & Training

Information provided by various external sources

ArtistWorks is dedicated to providing anyone, anywhere in the world with affordable, interactive access to some of the greatest music teachers in the world. Our mission is to "Teach the World Music". ArtistWorks' patented Video Exchange® Learning Platform connects master teachers with enthusiastic players in an industry unique social online learning environment where each interaction becomes a learning experience for all.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

683 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.5

All reviews

(683)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Jazz bass School

The Jazz bass School with John Patitucci is excellent. He gives great feedback and the lessons are layed out in a logical progression.

December 20, 2018
Unprompted review
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Rated 5 out of 5 stars

No Pampering

If you are willing to receive honest feedback from a master then this format is very beneficial for a very reasonable cost. If you expect to be pampered and praised, it may not be for you.

December 20, 2018
Unprompted review
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Rated 4 out of 5 stars

I’ve had a good experience being a…

I’ve had a good experience being a student with ArtistWorks. Easy to sign up, fun to do the lessons, and great to work with the instructor. Really enjoy the personal feedback from Bryan Sutton.
I did find it’s important to be a little tech savvy or at least have the means to be able to record yourself and share that digitally. Without that, you may not be able to have the full experience of the lessons.

December 20, 2018
Unprompted review
Rated 4 out of 5 stars

Artistworks is a great learning tool

Artistworks is a great learning tool. I have used it for both guitar and mandolin lessons. I don’t hesitate to recommend it. I was disappointed that I couldn’t download lessons as I had very expensive internet where I had to pay for bandwidth. Consequently it was expensive for me to watch a lesson and prohibitive to watch a lesson more than once. Most people don’t have that issue I am sure.

December 20, 2018
Unprompted review
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Rated 5 out of 5 stars

Love it

Love it. But It seems not easy to cancel , if I have to.

December 20, 2018
Unprompted review
Rated 1 out of 5 stars

When the subscription runs out you are…

When the subscription runs out you are automatically renewed and your credit card is charged. Then they tell you that this is in the fine print. Had to work to get my money back from them.

December 20, 2018
Unprompted review
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Reply from ArtistWorks

Hi Keith,

Thank you for your feedback although I am sorry to hear that your refund process was not positive. We try to expedite the process for all our students as quickly as possible, from the time we're notified with account questions. We strive for excellent customer service. I have sent you a direct email so we can help with any unresolved questions regarding your account. Thank you for being a past member with us and providing your feedback so we can grow in the future.

Sincerely,

Rachel

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Rated 5 out of 5 stars

Trust tree

What can you say except...there is nothing else like Artistworks. I am amazed at how into teaching these geniuses are. Mike Marshall’s site is brilliant and Dave Stryker has been an inspiration. I do miss Chuck Loeb but your “replacement” in Mr. Stryker has blown me away!

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing space and amazing jewelry!

A fun, creative space that makes you want to visit, talk to Nora, and admire the jewelry. If you find yourself near ArtistWorks, do yourself a favor and go in for a visit.

December 20, 2018
Unprompted review

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