Artizan Joyeria Reviews 

207
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs, high-end look, and thoughtful packaging that make each order feel like a true luxury moment. Reviewers also highlight the impressively fast shipping times and the exceptionally supportive customer service team always ready to assist with various questions. However, some customers also noted frustrating issues with items breaking shortly after wearing, pieces tarnishing prematurely, or encountering troublesome sizing inconsistencies. A few people additionally mentioned receiving defective products with missing stones, or experiencing unexpected delivery delays despite requesting expedited shipping options.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing items as stunning, high quality, and well made.... See more

Quality

Consumers find the quality to be exceptionally positive, consistently praising the beautiful designs,... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process from start to... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting timely and fast arrivals.... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely obsessed with this new braclette. The gold finish is gorgeous and somehow manages to look both timeless and a little indulgent. It doesn’t just sit on my arm — it belongs there. I wear it e... See more

Rated 5 out of 5 stars

Artizia Joyeria is so good at making edgy and chic easy to accomplish with their mixed metal layered necklace and bracelet sets. Its literally as easy as choosing a look and ordering. They have taken... See more

Rated 5 out of 5 stars

I absolutely love Artizan Joyeria. Every piece I’ve ordered has been stunning, beautifully designed, high-quality, and even better in person than online. Their jewelry has this perfect balance of... See more

Rated 5 out of 5 stars

My experience with this jewelry store has been completely satisfactory. Whenever I had a question about care or needed to make a change, they responded immediately and resolved the issue quickly. The... See more


Company details

  1. Jewelry Store
  2. Fashion Accessories Store

Written by the company

Elevated jewelry made for everyday wear. We bring a high fashion point of view to a more accessible price. 🌴Miami Based / Worldwide Shipping Shop our line of: Gols and Silver Plated Stainless Steel Necklaces, Layered Necklace Sets, Bracelets & Bangles, Bracelet Stacks, Rings and Earrings.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

207 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(207)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Love LOVE Love

great customer service, fabulous quality. Items arrive on time. Love the ring, so unique and a lovely conversation piece.

August 19, 2024
Unprompted review
Rated 2 out of 5 stars

Rip off

Bought a layered necklace set from them a few months back and love it. However, just saw the same exact set on Altar’d State’s website for 1/4 of the price. Very disappointing.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Caught sight on an ad

I actually saw the bracelet stack on an ad and loved them instantly. I ordered them as a gift for a friend and was so pleased when they arrived! Not only stunning, but well made. She was thrilled with the gift. I would describe the pieces as classic and substantial.

July 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Beautiful and unique

Every piece of jewelry that I have ordered from this brand is beautiful. I love the quality and heaviness of the pieces and I love mixing and layering the necklaces. Also the jewelry looks WAY more expensive than it actually is.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Just Buy It!

Always a little hesitant to buy something that I see online. But this necklace kept coming up on my feed and I decided to go for it. I am so happy I did. It is absolutely perfect. I haven’t taken it off. Quality is amazing. Everything I had hoped it would be.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

Do not waste your money

Do not waste your money. The quality of this jewelry is one step above what you would find in a dollar store. The material is so light and plastic like it’s shocking they charge what they do. The marketing is beautiful and it stops at that. Do no buy!!!?

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Stunning pieces

Stunning pieces. I ordered both a bracelet and necklace and each was of high quality and great design. These will not be my last purchases. Very special.

July 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Beautifully crafted pieces

Beautifully crafted pieces. I've purchased several stacks and individual bracelets and love them all. Would highly recommend as a gift as well!

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

It DOES tarnish and will break - misleading marketing, and terrible customer service

The necklace I purchased from Artizan Joyeria was very nice at first. In the FAQ's and as advertised, it says it will not tarnish. The necklace gradually tarnished over a period of three months and then broke in half at the connection between the chain and the pendant connector. I emailed with photos to Artizan Joyeria three times over a period of six weeks and never received a response. The marketing is misleading and the customer service is terrible.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Love Artizan Joyeria jewelry!

My experience with Artizan Joyeria has been nothing but absolutely exceptional. A friend of mine introduced me to the website and I immediately fell in love with the jewelry. I’ve not only ordered a couple of pieces for myself, but I’ve ordered it for a friend of mine for her birthday. Initially, I ordered bracelets and she said she would prefer a necklace the Customer Service team at Artizan Joyeria we’re amazing. They immediately assisted me with my return and it was completely stress-free. I would recommend this company with the highest regard for their quality and customer service.

June 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Get It!!

I really like the bracelet I bought. I wear it often, if not everyday, with a stack of other bracelets in my collection. The mixed metals on the bracelet are complementary to a fluid look using silver or gold. It's durable against my body creams and lotions I wear, the whole nine! I really feel like this is a quality piece and am happy I the purchase.

May 22, 2024
Unprompted review
Rated 2 out of 5 stars

Gold rubbed off quickly

I left a review for my jewelry in the website but it was never published. So first of all, the shipping was really fast and the bracelet I received was gorgeous- I was so excited for it. It was the two-toned Ischia bracelet. But I was rather disappointed with how quickly the gold plated parts rubbed off. Now it just looks like a full silver bracelet. I only had it for two months, so that type of thing happened a lot quicker than I would have expected. I don’t know if it’s a defective batch, but I was definitely disappointed with it. It’s still beautiful- but silver and dull where the gold came off.

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

2 faulty items

Ordered a necklace, lovely, screw came out of it after a short while- they charged me $20 for a new screw for me to fix it! Then, ordered a bracelet. Again, lovely. Fell off after two days and is now lost because of it. Wrote a negative review for their website and they didn’t post it bc they only post 5 star reviews for themselves.

June 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Stunning Jewelry

The pieces of jewelry I have ordered from Artizan Joyeria are nothing short of stunning! They are modern and classic all in one beautiful design. The quality is amazing and I can't say enough about their customer service and communication. HIGHLY recommend . . . you won't be disappointed!

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

I bought the bubble tennis bracelet and…

I bought the bubble tennis bracelet and I'm very happy with my purchase. came in the mail quickly came with box and care sheet aswell as a velvet bag to store it in. Super sparkly and shines brighter than my natural diamond jewelry :)

May 1, 2024
Unprompted review

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