Artlaser3d Reviews 

9
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Gift Shop

Written by the company

Dear memory keepers, stop letting your most precious moments get lost in your camera roll. Turn them into a custom crystal keepsake—and keep what matters close, forever.


Contact info

3.6

Average

TrustScore 3.5 out of 5

9 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(9)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Slow with response

I have been emailing the company for a few days now and they are very slow with their responses. I am not happy because the base light that I ordered it changes colors and all I wanted was a single light. I want to exchange the base I bought for one with a single white light. The ordering process was very confusing and I did not realize I was ordering one with multi lights.

October 13, 2026
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Rated 1 out of 5 stars

What a scam

What a scam! Save your money! The company is not what it presents to be. Poor quality, misrepresentation of product in advertising and it their sham refund policy!!!

October 5, 2026
Unprompted review
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Reply from Artlaser3d

Hi Jack, we typically offer a free remake for orders where the customer is not satisfied with the finished product; could you please provide your order number?
If you would like to inquire about a refund, here is our refund policy. So far, we have not received any inquiries from this party.
https://artlaser3d.com/policies/refund-policy

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