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ArtStone Reviews 135

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TrustScore 4.5 out of 5

4.5

Natural Stone Supplier•4 Locations
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Company details

  1. Natural Stone Supplier

Information provided by various external sources

Artstone is de specialist voor uw oprit, terras en natuursteen. Een verdeler van kwalitatieve producten afkomstig van eigen productie en import met verschillende vestigingen in Vlaanderen om een goede service en begeleiding op maat te garanderen.

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4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

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Rated 1 out of 5 stars

Customer service=0

Unfortunately, they are very unresponsive and disrespectful regarding the rights of a customer specially after ordering.
Wrong delivery+ unanswered calls for more than a week+no pick up of wrong tiles+ no billing+ and no news on it!!!!!

May 5, 2023
Unprompted review
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Reply from ArtStone

Hello, unfortunately, we indeed delivered a wrong product. We immediately contacted you, offered to either take it back or find another solution and we gave you a big discount on other products. As such, we think that, while we don't dispute that there was a problem, in the end you were treated fairly. We as such hope you do still enjoy your new terraces. Kind regards, Joren

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