Artsy MatsReviews 

44
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Lovely quality product, beautiful "artsy" design, nice soft texture. The texture is important because, though it is theoretically a doormat, in fact we are using it as a base to stand our dog's food b... See more

Rated 2 out of 5 stars

We bought a Marble Stone Bath Mat which we thought would be more water absorbent than a bath mat and easy to clean. Whilst it does absorb water well, it is almost impossible to clean. So after constan... See more

Company replied

Rated 5 out of 5 stars

Wow i love my mat! It looks great and is more hygienic than soggy bath mats, easy to clean and genuinely works! I worried that it may wobble, or break or slide around but it doesnt at all. I emailed t... See more

Company replied

Rated 5 out of 5 stars

Contacted Artsy before ordering and the lovely customer services person answered my questions quickly and fully. The bath mat arrived on time and my Dad loves it! Looks pretty, works well and has repl... See more

Company details

  1. Home Goods Store
  2. Rug Store

Written by the company

Founded in 2016, Artsy Mats has been the go-to destination for stylish and functional doormats and bath mats. We began our journey with a passion for creating high-quality coir doormats that not only welcome guests with warmth and charm but also withstand the test of time. Based in the heart of Lancashire, we take pride in our local roots while embracing a global vision. Over the years, our product range has expanded significantly to meet the diverse needs of our customers. In addition to our signature coir doormats, we now offer an extensive selection of bath mats, outdoor mats, and vinyl mats. Every Artsy Mats product is designed with meticulous attention to detail, combining aesthetics with durability to enhance any space. Do you remember seeing the viral doormat design ‘Come In If You Have Prosecco’? That was an original Artsy Mats design!


Contact info

4.0

Great

TrustScore 4 out of 5

44 reviews

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4.0

All reviews

(44)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought the mat then found a similar…

Bought the mat then found a similar product at half the price. I would be responsible for the cost of returning it. Could they not price match?

May 12, 2025
Unprompted review
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Reply from Artsy Mats

Hello David, from what we can see that you found a clearance mat from another retailer. We did offer a refund for your order upon receipt of your return however, we do not offer a price match service. Thanks

Rated 5 out of 5 stars

Great product

Great product! Really quick delivery and easy to order. The stone bath ‘mat’ is brilliant, just as described but actually thinner than I was expecting which was a bonus. It has 6 rubber discs on the bottom and doesn’t move at all on my tiled floor and is so easy to keep clean. The stone doesn’t feel cold on your feet when you get out of the bath either which is lovely. I am definitely going to purchase another for my shower room… highly recommend this product.

May 1, 2025
Unprompted review
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Reply from Artsy Mats

Hi there! Thank you so much for your wonderful review, we're happy to hear that you are pleased with your mat. All the best

Rated 3 out of 5 stars

The order came really quickly

The order came really quickly, we have had the mat just over one week and already the colouring is fading and coming off the board, very disappointed. A photo can be supplied.

May 5, 2025
Unprompted review
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Rated 4 out of 5 stars

A great alternative to a fabric mat

Standard bath mats have always made me feel slightly queasy -- it's like leaving a towel on the floor that you remember to wash every so often. I've used wooden ones, which I like, but the water just puddles beneath it -- not great for the floor. And I've tried anti-microbial/anti fungal mats but they still end up looking a bit unpleasant. I was cautiously hopeful for my Artsy Mat and so far, so good. Very happy with how it dries and how it looks and being able to simply wipe it clean when I clean the bathroom. I'm going to buy a second one for my guest bathroom. The only reason for 4 stars is that it isn't warm/cuddly underfoot, but that's an impossible ask with a solid mat!

February 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service .Super fast…

Excellent customer service .Super fast delivery and the new stone bath mat ticks every box ! Looks great in our new shower room . Fresh,clean, ,hygienic and long lasting ! Not a soggy sad mess like the dated fabric bath mats ! Thanks Artsy !

December 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Very very poor quality

Very very poor quality. The print brand new looks faded and cheap, I can only imagine what a few weeks of wear will do to it. The coir mat I bought at Lidl for 3 quid looks much better. Definitely not worth 20 quid by a country mile.

Response to reply.

Hi Lee, that assumption is false, I did not refer to just the lettering..The logo comprises of a very large solid black crown with lettering underneath. Also the large crown was equally faded, the entire print is of poor quality. Now fast forward another two weeks the print is almost completely gone. It's a poor quality product, I can't word it any other way. The mat is just a basic coir mat, few quid worth...there is nothing exceptionally special about it which is to be expected, what should have made it special was the print..which it didn't..or it did for all the wrong reasons. I unfortunately can't upload pictures here because in this case a picture would say more than a thousand words.

October 28, 2024
Unprompted review
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Reply from Artsy Mats

Hi Babet,

Thanks for your review. I'm shocked that you feel this way about our product. We use a premium coir base with a natural rubber backing and have multiple quality check proceedures.

I saw that you ordered a custom logo design with thin text on a small mat.

I can only assume that your faded comment refers to the text being thin.

From what I can see there has been no customer service requests to replace or refund this item. If you send an email with a photo, our team will be able to quickly resolve this issue for you.

Thanks,
Lee

Rated 1 out of 5 stars

Buy cheap, buy twice

My doormat is just over 2 months old and the pattern has worn off and it has shed its fibres everywhere. It looks 10 years old not 10 weeks old. I also had the added bonus of my card being cloned when the company was hacked so I got scammed! Thankfully received the money back from the bank.

September 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Love these stone bath mats

Love these stone bath mats. Second one I've purchased and I refuse to return to the days of damp skidding fabric mats. Really prompt and free delivery. Very pleased.

October 15, 2024
Unprompted review
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Reply from Artsy Mats

So pleased to hear this, thanks Saran!

Rated 5 out of 5 stars

Top marks from me...JS

Excellent substantial high quality product. Bit whiffy for first few days! Top marks to you for product and administration. Will certainly recommend. Is there a greyhound version? Hope you cover all the main breeds.
Well done.

September 14, 2024
Unprompted review
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Reply from Artsy Mats

Thanks for your review! Which mat did you order? Unsure why it would have a smell, please tell us more! We don't have a greyhound dog doormat yet but will inform the design team.

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