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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location of the apartments, noting their convenience for transport and access to amenities. The quality of the apartments is frequently highlighted, with many describing them as clean, modern, spacious, and well-equipped, providing a comfortable stay. The user experience is also highly rated, with guests appreciating the ease and comfort of their visits. However, some customers also noted issues with the facilities, such as a lack of air conditioning, problems with heating in bathrooms, or insufficient hot water for larger groups. A few people reported concerns about cleanliness, mentioning dust or dirty areas, and some experienced issues with amenities like non-functioning appliances or a lack of basic items. There were also isolated mentions of unreliable internet, parking difficulties, and a feeling of unsafety in certain areas.

What people talk about most

Location

Clients share positive opinions on location, highlighting its convenience for accessing public transport and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the hosts for being kind,... See more

Facilities

Reviewers mention ambiguous feedback about facilities. While some customers praise the apartments as... See more

Quality

Customers had positive experiences with quality, often praising the apartments as spotless, modern, and... See more

User experience

People report positive experiences with the user experience. Many reviewers highlighted the stunning views,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful stay at this apartment! It's a great location, and very easy to get anywhere in London, with both the Tube and bus stops just a short walk away. The neighborhood is lively and full... See more

Company replied

Rated 5 out of 5 stars

Clean, Comfortable, and Perfectly Located! We had a wonderful stay at Brandon’s apartment and would highly recommend it. The location is fantastic, it’s just a short walk to the train and bus statio... See more

Company replied

Rated 5 out of 5 stars

We came from Australia, and the booking instructions were very straightforward, especially regarding directions to the property and the check-in/check-out process. When my family and I arrived,... See more

Company replied

Rated 5 out of 5 stars

A really fantastic apartment. Good sized rooms, very comfortable bedroom, and both kitchen & bathroom very well equipped. About a 5 minute (easy) walk to Vauxhall tube station. I really enjoyed... See more

Company replied


Company details

  1. Property Management Company
  2. Condominium Rental Agency

Written by the company

At Artsy Properties, we specialise in stylish and comfortable mid-term rental apartments designed for travellers, professionals, and anyone in search of a home-away-from-home. Whether you're staying for a few weeks or a few months, our handpicked spaces combine the charm of boutique living with the convenience of modern amenities. With a focus on creativity, comfort, and character, our mission is to turn every stay into a new favourite. Wherever life takes you, trust Artsy Properties to provide a place that feels just right.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very cozy apartment

Everything was really clean and new. Very comfortable apartament and near to the tube and supermarket.

July 8, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

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Rated 4 out of 5 stars

Nice apartment

Nice apartment, clean , spacious. The only problem was that the dinner table wasn’t in the apartment because of an issue with the previous guest.

June 27, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Perfect for a Central London stay

A really fantastic apartment. Good sized rooms, very comfortable bedroom, and both kitchen & bathroom very well equipped. About a 5 minute (easy) walk to Vauxhall tube station.

I really enjoyed my stay here and would recommend this apartment to others.

June 12, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Very nice flat

Very nice flat, excellent location, very well appointed, clean and comfortable..
We had a lovely time there!

June 15, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

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Rated 5 out of 5 stars

Nice new modern and well equipped…

Nice new modern and well equipped apartment. The only thing really missing is a hairdryer. This would be great to have available and TV‘s in the bed room‘s
But this is all what could need improvement

June 9, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

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Rated 5 out of 5 stars

The apartment was beautiful and clean

No complaints at all. The apartment was beautiful and clean, immaculate. It was conveniently located. There is parking literally 2 mins away and getting into central London very easy. We would stay again

May 7, 2025
Unprompted review
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