Artuvate Reviews 

643
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers had a great experience with this company. Customers frequently found the product to be highly effective, providing significant relief from neck and shoulder pain, numbness, and stiffness. Many people praised the product's quality, noting its durable construction, comfortable design, and the overall craftsmanship. Reviewers also highlighted the excellent customer service, appreciating the quick, friendly, and accommodating responses from the team. However, some customers also noted that the product did not meet their expectations, describing it as a simple vibrating pillow that lacked proper support or the advertised massaging devices. A few people experienced discomfort, such as headaches or increased pain, and found the vibration patterns to be too strong or annoying, leading to disappointment with its effectiveness.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers finding it well-made, soothing,... See more

Quality

People report positive experiences with quality, highlighting that the product is well-made, comfortable, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the product well-made,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, responsive, and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that staff responded... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The FisioRest neck massager with heat option has given me some good relief. I'm glad that I bought it. I've been using it several times a day for 17 days. I've also been getting physical therapy for... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

643 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(643)

595 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a scam

This is a scam! A vibrating pillow. That’s it. There is no needing or massaging. I requested a refund given their risk free claim. However I understand that they intend to charge a restocking fee and shipping to china! This is not a risk free trial for a crappy product. It’s not even rechargeable. You have to have it plugged in. If they refund my money and honor their risk free claim then I will update my review.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

A truly exceptional experience!

A truly exceptional experience!

I accidentally ordered the wrong item, and as soon as I realized my mistake, I emailed the company. They responded the very next day and resolved the issue immediately.
I have never experienced a company handling a problem with such understanding, professionalism, and ease. The entire process was quick, stress-free, and customer-focused.

100% Recommended!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Enjoy the neck massage..pain is lessen…

I'm enjoying the neck massage; the pain has lessened now. It's still a work in progress, but I have no regrets about the purchase.Enjoy the neck massage..pain is lessen now..still work in progress. No regret with the purchase.I'm enjoying the neck massage; the pain has lessened. It's still a work in progress, but I have no regrets about the purchase.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company. Horrible product. But customer service - the worst!!!

Horrible company. Horrible product. the worst is customer service. Their emails bounce back and the only way to communicate is through the website form.. so they answer via email but you cant respond via email. I had to fill out the form about 10 times on their website. Its a nightmare. They charge 20% plus shipping to return. DO not believe any claims about fixing your neck problems, i have occipital neuralgia and it made it worse. You know the feeling when you realize you got scammed... this is what you will feel with Artuvate. Do not buy, Do not get involved. RUN!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

We love our FisioRest and FisioBack…

We love our FisioRest and FisioBack massagers. We got the spine reset system and use both at the same time. we have been using them every day for a week now. I've noticed a big improvement in both my neck and lower back, in less pain and more mobility. I highly recommend these units.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I received a very quick response when I…

I received a very quick response when I was asking to change my order and remove one product. I was honestly expecting it to be a big problem that would require frustration, but it was quick, simple and my refund was immediate! Thanks! I can't wait to get my order

May 31, 2026
Unprompted review
Rated 3 out of 5 stars

Vibration, not pressure

I like the back massager ok, but the neck one just doesn't work for me. It's all vibration. When I have neck and head pain, that just irritates everything more. I thought it was buying a pressure massager, not a janglinf vibration pad.

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

Not what I expected!

Not what I expected! The heat is great! I could get that from a heating pad though!! The massage, if that is what you are calling it, is horrible! Imagine you have a migraine from neck pain…you expect this product to produce something relaxing and therapeutic. Instead you have a product that provides pounding and pulsing that actually made me feel worse! The product was expensive and took forever to be delivered! You should be ashamed of what you are selling !

May 28, 2026
Unprompted review

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