Thank you, Blossom, for your help in locating my package. You gave me peace of mind. The tracking system for a shipped package from artverastudio.com seems somewhat vague at times. An exact locat... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your team is great to work with! Customer Service is beyond 5 stars!!!!! When I hadn't received my Guardian Angel plaque shipment you always responded promptly with the shipping status. When it did... See more
Company replied
I placed an order which was delivered to the wrong address and was irrecoverable to me. I proceeded to e-mail customer service and came into contact with your representative, Sunny. She was so very ki... See more
Company replied
My order was taking too long to arrive. After so long to come I contacted support area about how long I was waiting and that when tracking package, it seemed to be stuck in Buffalo and Lockport, New... See more
Company replied
3.2
Average
328 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was made right
Sunny was amazing with follow up and service. I was excited to get the product but with it damaged in shipping, I was disappointed, but Sunny made it right with consistent follow up and a desire to make it right. Thank you from Rob
August 24, 2026
Unprompted review
Reply from Artverastudio
Dear Rob
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Charlotte is great
Charlotte is great! She responded to all my emails in a timely and professional way. She has worked to make sure that my missing order is replaced and that I am satisfied. I appreciate her and I can’t wait for the order to arrive.
August 23, 2026
Unprompted review
Reply from Artverastudio
Dear Cheryl Acosta
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Artvera Memories - I saw this marketing plug for custom…
I saw this marketing plug for custom nurse personalized keychain on Face Book. But I didn't trust the source so I googled the company saw fair ratings and credentials and ordered. What I don't understand is Google allowing this deceptive ads to continue knowing how terrible their quality and wrongful production of their items are. So the shame also lies on Google for allowing this company to continue to sdvertise on their platform specifically thru thei gaming advertising! Google check my reviews level, this company needs to be banished from your site. Its bad, deceptive and done wrong wrong!
August 4, 2026
Unprompted review
Reply from Artverastudio
Dear Yvonne Miles
We note that you are dissatisfied with your purchase experience, but have not been able to provide specific details.
We would appreciate more details so we can provide you with effective assistance and improvement measures.
We always value the opinions of every customer, and your feedback is very important to us.
If you would like to provide more details regarding your order or product issues, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Have a great day!
Best regards
Olivia
Good Company
The original items I received were broken. I sent a picture as proof and they immediately offered a solution, which was agreeable to me.
I believe this company has beautiful items and stands behind their products!
August 17, 2026
Unprompted review
Reply from Artverastudio
Dear Lora
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Responded to my email concerning not…
Responded to my email concerning not receiving my order after several months immediately. Re-issued my order and happy to report I received my order and love them!
August 19, 2026
Unprompted review
Reply from Artverastudio
Dear Maureen
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Reply from Artverastudio
Dear Kathleen lozzi
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Total rubbish
Not only were the items NOT as described but no actual beach stones just pictures. One of my items was broken and I have had no luck getting hold of the company- sent 2 emails and no response. Total rubbish.
August 10, 2026
Unprompted review
Reply from Artverastudio
Dear Ann Burdick-Whipp
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
The 3d wind chime was 2d
The 3d wind chime was 2d, and less and smaller dangles than they showed. It took a LONG time to arrive. I’ve found ways to enjoy my mistake but they’re not to be trusted in their advertising. So disappointed in the product. Don’t believe their sales pitch. Would give them negative stars if possible.😢
June 30, 2026
Unprompted review
Reply from Artverastudio
Dear Julie
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
The product and service are great
August 13, 2026
Unprompted review
Reply from Artverastudio
Dear Stephen O Johnson
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Great customer service
After experiencing a problem with my order, Sunny worked to get me taken care of. She was there with a quick response to my concerns and helped me to the end to resolve the issue. Excellent customer service from her.
August 10, 2026
Unprompted review
Reply from Artverastudio
Dear Becky Perez
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Bought two nurse keyrings
Bought two nurse keyrings. Can hardly read names on front. Names spelled backwards on back. Advice. - don’t buy. Waited over 4 weeks to receive such absolutrvrubbish
August 7, 2026
Unprompted review
Reply from Artverastudio
Dear Sandy Forrest
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Your team is great to work with. And responsive!
Your team is great to work with! Customer Service is beyond 5 stars!!!!! When I hadn't received my Guardian Angel plaque shipment you always responded promptly with the shipping status. When it didn't arrive as scheduled, your shipped another garden plaque and it arrived yesterday. It is perfect and significantly contributed beauty to my Angel Garden. Also ordered a beautiful Sea Turtle, multi colored green sun catcher, and it arrived on time and is a gift to a Bestie for her birthday. Thank you again, and I will be a returning satisfied customer. Hope you have an awesome weekend! You deserve it!
Nancy Liles/Farmersville, Ohio, USA
August 5, 2026
Unprompted review
Reply from Artverastudio
Dear Nancy Liles
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Ordered a Father's Day gift and it's…
Ordered a Father's Day gift and it's been several months and I still haven't gotten it. They told me they were going to reship the item and that item still hasn't come. They are giving me tracking numbers that say out for delivery, but still nothing comes. Then they gave me a FedEx tracking number that doesn't exist in the FedEx system. Just another scam website who refuses to refund for unsent products!
May 15, 2026
Unprompted review
Reply from Artverastudio
Dear Holly Parrish
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Ordered product months ago and still…
Ordered product months ago and still have not received product. Will report to bank and BBB and Facebook as fraudulent and DO NOT PURCHASE!!!
July 16, 2026
Unprompted review
Reply from Artverastudio
Dear Barbara Rochon
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
they were willing to replace the item…
they were willing to replace the item with another item.
August 4, 2026
Unprompted review
Reply from Artverastudio
Dear Suze
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Damaged product
Unfortunately, when I received my metal angel picture, it had two creases in it. Most likely it occurred during the shipping process. I reached out to the company and they immediately responded. They are sending me a replacement. Very impressed with their customer service. 😊
August 3, 2026
Unprompted review
Reply from Artverastudio
Dear Cindy Hoganson
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Ordered hummingbird wind chime
Ordered hummingbird wind chime. It looked nothing like the one advertised. Not even the same materials as shown. Please warn people about this company. Such a waste of time and money.
July 30, 2026
Unprompted review
Reply from Artverastudio
Dear Lois Smith
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I wrote the company and told them I…I have not recieved my products.
I wrote the company and told them I hadn't received my products that I purchased in May. Jamie replyed back that they were delivered in June. As of middle of July I still haven't received them. I don't know if they were lost or stolen. Jamie really was nice and helped me out and is sending me more products.I really appreciate her offering and sending them. I can't wait to receive them.
July 11, 2026
Unprompted review
Reply from Artverastudio
Dear Cindy Malone
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I’ve been ghosted
I placed an order 3 weeks ago. I received a confirmation email at that time then… nothing since. No, we’re preparing your order, your order has been shipped, delayed… nothing. No answers to my email inquiries.
At this point, I’d prefer a full refund but how if they’re not responding to my emails?
July 28, 2026
Unprompted review
Reply from Artverastudio
Dear Mark Stessman
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
The product was exactly as described…
The product was exactly as described and arrived withing the time frame that was given at the time of ordering.
I received updates referring to the tracking of my order delivery so I'm very happy with this company.
July 21, 2026
Unprompted review
Reply from Artverastudio
Dear GORDON BELL
Hello! We are very pleased that our product met your expectations and thank you for your recognition of our honesty and integrity.
✅ Product consistency with description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support, and we look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
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