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Aruba Aloe Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their refreshing qualities and effectiveness in making skin soft and hydrated. Many appreciate the high quality of the items, noting their careful formulation and natural ingredients. The ordering process is frequently described as easy, with consumers also commending the timely and speedy delivery service. However, some customers mentioned issues with product packaging, such as damaged caps or dried-out contents upon arrival. A few also expressed concerns about the price of certain items, like a makeup bag, and some noted that recent changes to sunscreen formulas were not as effective as previous versions.

What people talk about most

Product

People report positive experiences with product. Customers are consistently satisfied with the quality and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products for their effectiveness, such as... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of the online... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found products to be much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bath gel and hand lotion products are so refreshing and make skin so soft! Plus, I love supporting Aruba, one of my favorite spots to visit and vacation. Aruba Aloe lets me bring a little piece of... See more

Company replied

Rated 5 out of 5 stars

Always purchase aloe products when visiting Aruba. I decided to order online after my trip this time and was pleasantly surprised by the discount. Much easier than having to travel home with all the g... See more

Company replied

Rated 5 out of 5 stars

I had the privilege of visiting Aruba and the aloe farm. I now have a greater appreciation for aloe. I purchased some products on the island and once back in Tucson AZ I purchased the sunscreen and af... See more

Company replied

Rated 5 out of 5 stars

Well, I actually been using it on my face for about 15 years. I started going to Aruba and going to the beach and wearing all of their Sun block I bought a bunch of travel small items so whichever is... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Cosmetics Store

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

I’m not seeing much progress with the…

I’m not seeing much progress with the lotions. They are not pure ad stated . They have alot if other chemicals in them

February 10, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for sharing your thoughts. We stand behind the quality of our lotions, and all ingredients used are selected with purpose and safety in mind. That said, we want every customer to feel fully satisfied. You can always reach out to us directly at customerservice@arubaaloe.com so we can review the specific product you purchased and help guide you toward an option that aligns with the level of purity you’re looking for. We’re here to make sure you get the best results.

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Wonderful products!

Wonderful products!! Keeps my skin soft! Not greasy!!

February 10, 2026
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Reply from Aruba Aloe

Thank you so much for your wonderful feedback! We’re thrilled to hear that our products keep your skin soft without feeling greasy. Your support means a lot to us, and we’re glad our formulas are giving you the results you love!

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Shampoos, whipped body scrubs, lotion and gels are the best!

Aruba Aloe is always the best quality and smells delicious! My favorites are shampoos, gels and whipped body scrubs. ♥️ highly recommend it!

February 10, 2026
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Reply from Aruba Aloe

Thank you so much for your kind words! We’re thrilled you love the quality, scent, and your favorite products—especially the shampoos, gels, and whipped body scrubs. We truly appreciate your recommendation! 💛

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

First time buying online.

Always purchase aloe products when visiting Aruba. I decided to order online after my trip this time and was pleasantly surprised by the discount. Much easier than having to travel home with all the goodies for my daughters. I got them each a whole set instead of just a bottle. They loved every scent I got! Will definitely be purchasing year round now.

February 9, 2026
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Reply from Aruba Aloe

Hello Wendy,
Thanks so much for your review! We’re thrilled our Aruba aloe products are now part of your year‑round routine. So glad the online order made gifting your daughters easier—and that they loved every scent! 🌿✨
Thank you for your loyalty! 💛

Regards,
Customer Service
Royal Aruba Aloe

Rated 1 out of 5 stars

Thought this was the same deodorant I…

Thought this was the same deodorant I had ordered on my trip to Aruba, but this one isn’t and does absolutely nothing. I was musty in minutes.

February 8, 2026
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Reply from Aruba Aloe

Hi Brandi,
Thank you for sharing your feedback. We are really sorry to hear that this deodorant didn’t perform the way you expected, especially since you were hoping for the same one you purchased during your trip to Aruba.
Most probably, the one you have purchased on the island of Aruba was our Extra Dry Antiperspirant Deodorant, while the one ordered online was our Aluminum Free Deodorant, which do have differences between them.

We apologize for any inconvenience.

Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

Absolutely love Aruba Aloe

Absolutely love Aruba Aloe. Found it when I visited after the pandemic. Been using ever since

February 8, 2026
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Reply from Aruba Aloe

Hi Ryan,

Thank you for taking your time to leave us a review. So nice to have visit us after such a hectic period for all of us as was the pandemic.
We thank you for your support and hope we will continue having you for longest of time as our customer.

Regards,
Customer Service
Royal Aruba Aloe

Rated 5 out of 5 stars

mouadhAlkhalaf

Thank you very much, very excellent application

February 15, 2026
Unprompted review
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for taking your time to leave us a review. We are happy to hear that you enjoy this product!

Rated 5 out of 5 stars

Fast turn around

Fast turn around. Great product! I love the face bar and the special care lotion which I use a face moisturizer.

January 13, 2026
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Reply from Aruba Aloe

Thank you for sharing such a lovely review. We’re delighted to hear that our swift service and carefully crafted products made a beautiful impression.

We appreciate your trust in our products and are honored to be part of your daily skincare ritual. ✨

Rated 5 out of 5 stars

I get my first foot cream want I was in…

I get my first foot cream want I was in Aruba and it worked great l was running out so I order a new one

January 13, 2026
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Reply from Aruba Aloe

Hi Robert, Nice! Sounds like you found a winner in Aruba. 😄 It’s always the best when a product actually works. Hopefully the new one arrives quickly so your feet stay happy!

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars

I love the products

I love the products! I always receive my order promptly.

January 13, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Dear Vicky.
Thank you so much for your wonderful review! 🌟 We’re delighted to hear you love our products and that your orders always arrive promptly. Your support means the world to us—thank you for being part of the Aruba Aloe family! 💚

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Ingredients are pure!

I went to Aruba 4 years ago. Took a tour of their factory and tried the products. I have been using their lotion everyday since. When I put it on my face I can still feel the moisture hours later, yet it is light weight and non greasy.

January 12, 2026
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Reply from Aruba Aloe

Hi Teresa,
Thank you so much for sharing your experience! We love hearing that our lotion has been part of your daily routine ever since your visit to our factory. We truly appreciate your loyalty and kind words, and we hope our products continue to be a favorite for years to come! 💙

Regards,
Customer Service Team Aruba Aloe

Rated 5 out of 5 stars

The online ordering is easy

The online ordering is easy. Communications about shipping and delivery dates is accurate.
Items have always arrived in good condition.
I have ordered from the company since visiting Aruba in 2018.

January 11, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Dear Judy,

Thank you so much for your kind feedback!

We’re happy to hear that you find our online ordering easy and our shipping communication clear and accurate. It’s great to know your orders have always arrived in good condition.

We truly appreciate your loyalty since your visit to Aruba in 2018—it means a lot to us that you continue to choose our products after all these years.

Thank you for being part of the Aruba Aloe family!

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Good natual products

I like that the products are natural. Suggestion would be to make the word shampoo and conditioner BIGGER, please and thanks!

January 12, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Dear Yokasta,

Thank you for sharing your feedback with us!

We’re delighted to hear that you appreciate our natural products. We also truly value your suggestion regarding making the words shampoo and conditioner bigger on the packaging. Clear labeling is important, and we will be happy to pass your feedback along to our product and design team for consideration.

Thank you for taking the time to help us improve. We really appreciate it!

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars

My family loves all the products!

My family went to Aruba over Christmas. I knew about the factory and wanted to visit. We bought some things and absolutely love everything we got. The face cream makes your face feel so smooth and soft. The hand sanitizer doesn’t leave your hands feeling sticky. The pain gel works really well. The soaps are so nice. We just love everything. They are clean products that smell great!

January 12, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Dear Melissa,

Thank you so much for taking the time to share your wonderful experience with us!

We’re thrilled to hear that you visited our factory during your Christmas trip to Aruba and that you absolutely love the products you purchased. It’s great to know that the face cream leaves your skin feeling smooth and soft, the hand sanitizer doesn’t feel sticky, and that the pain gel, soaps, and other products are working so well for you.

Your kind words about our clean, natural products and their scent truly mean a lot to us. Thank you for choosing Aruba Aloe and for being part of our community—we hope our products continue to remind you of Aruba!

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars

I started using Aruba aloe products…

I started using Aruba aloe products when we went to Aruba. We have been over 20 times and also buy the products there. Unfortunately we can’t go anymore. So, I now buy products on line. Can’t say enough about the Special Care cream. Tried every product available for dry itchy skin and this is the only product that works. Can’t live without it.

January 11, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Dear Kenneth,

Thank you so much for sharing your story with us—it truly means a lot.

We’re honored to hear that Aruba Aloe has been part of your visits to Aruba for over 20 trips, and we’re grateful that you continue to choose our products online now. While we’re sorry to hear that you’re no longer able to visit, we hope our products still bring a little piece of Aruba into your home.

We’re especially happy to know how much you love our Special Care Cream—it’s wonderful to hear that it stands out even after trying so many products.

Thank you for your continued trust and support. You are truly part of the Aruba Aloe family.

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars

The products are wonderful

The products are wonderful ! Always fast delivery and great sales.

January 12, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Thank you so much! We’re thrilled to hear that you love our products—it truly makes us happy to know they bring you joy!

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Best lip balm I have used

Best lip balm I have used. I love how creamy it is. And the flavors/scents are unique and really nice.

January 12, 2026
Aruba Aloe logo

Reply from Aruba Aloe

Dear Elisabeth,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love our products and enjoy the fast delivery and great sales. Knowing that our products bring joy to our customers truly makes our day!

We can’t wait to delight you with more Aruba Aloe favorites in the future.

Warm regards,
Team Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe logo

Reply from Aruba Aloe

Dear Jenn,

Thank you so much! We’re thrilled to hear that you love our products—it truly makes us happy to know they bring you joy!

Warm regards,
Team Aruba Aloe

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