Arun Waste Skip Hire Reviews 9

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Outstanding customer satisfaction…. With customer service at the forefront of our business, we provide a professional, efficient same day or next day service for our wide range of skip sizes. Whatever your requirements Arun Waste can help, Why not book and pay on line in a very simple and easy way. Alternatively you can contact our friendly customer service team on 01903 733 773 who would be very happy to discuss any questions you have and help you decide the right size of skip you need.


Contact info

4.2

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly and will definitely be back just before Xmas
Thanks guys. A* service

August 13, 2024
Unprompted review
Arun Waste Skip Hire logo

Reply from Arun Waste Skip Hire

Thanks Hayley will pass it on to the team

Advertisement
Rated 5 out of 5 stars

Excellent skip/waste company!

Good price, great communication in that unlike other skips companies Arun do reply to emails enquiries, nice staff and overall a seamless experience, would recommend.

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

Charged £42 for mistake made by these…

Charged £42 for mistake made by these clowns delivering to the billing address instead of the delivery address. Use southcoastskips people much better service no hidden charges

February 4, 2022
Unprompted review
Arun Waste Skip Hire logo

Reply from Arun Waste Skip Hire

We were given the wrong address by the broker you used, we charged them, they charged you and added something for themselves as well judging by the cost. We have only delivered where we were advised to deliver yet we are scored one star.

Rated 1 out of 5 stars

Shocking service and rude manager

Shocking service and rude manager

Would never use again !! Put a hole in my hedge while dropping off skip and tried to hide it as I was out - did not leave any paperwork - Then suddenly turned up today to collect saying it was in the terms and conditions that I could not have it longer than two weeks ( As I did not have the terms n conditions I would not have known) Did not leave a receipt as requested when I booked it paying by card. Then manager was extremely rude on the phone when I challenged the situation and hung up on me when I tried to explain that I had not received any phone message or paperwork from him about the collection date etc - ARUN WASTE - Don't bother using them there are plenty of others that deserve your business.

July 12, 2021
Unprompted review
Arun Waste Skip Hire logo

Reply from Arun Waste Skip Hire

Good Morning,
This customer seems to have left a lot of information out of his rant so I will fill them in for him.
1. Made no mention of the hedge to us at all
2. The skip was well over due, we called out of courtesy and left a message to state that and we would be coming to collect.
3. You stated you were abroad, no mention of this on the rant, or when you returned from "abroad" you picked up your messages.
4. Yes i can confirm the phone was put down on you as your use of language became shall we say colourful, we do not accept foul language.
5. Invoice is always given and or posted at time of delivery which states terms and conditions, if you choose to throw it away, not read it or misplace it we cannot be held responsible.
6. Its sad when you dont get what you want you point the finger at someone else and try to place poor reviews on something in the end you didnt fully pay for.

Rated 5 out of 5 stars

Can’t fault them.

Decided to use Arun Waste instead of another well known skip hire company because although they were slightly more money they were really helpful when I phoned them. Glad I did.

Skip arrived nice and early and was placed exactly where I wanted it.

When I wanted it collected they told me it would be within three days, this would have meant being collected Friday. It hadn’t been collected Friday midday so gave them a quick call and was reassured it would be gone later that days or definitely by Saturday.

Saturday came, had breakfast went to go out and it had gone! Have it a quick hose and you would never know it had been there.

The hire was less than two weeks in total, they picked it up the morning after they said. Fair enough in these strange times, especially when they are so busy.

Office staff and drivers all professional and helpful and they got my business because of it.

Would be happy to use them again.

June 15, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Skip was collected one week and 3 phone…

Skip was collected one week and 3 phone calls after we asked for it to be collected
Also the driver removed a wooden table top which was flat on top of the waste, he left it on the drive

Very disappointed

June 5, 2020
Unprompted review
Arun Waste Skip Hire logo

Reply from Arun Waste Skip Hire

Collections are usually down within a 3 day turnaround but due to the covid situation it was taking longer than usual for this collection which we apologise for. The table top was deemed as unsafe as it was over the lip of the skip and liable to fall out on a car behind us, we cant allow that as health and safety is our first concern. Customers are always disappointed when we only take what waste they have paid for. Thankyou

Rated 5 out of 5 stars

Great Service, very quick

The did what they said, came very quickly when I wanted. The driver was very good. Would recommend

January 7, 2016
Unprompted review
Arun Waste Skip Hire logo

Reply from Arun Waste Skip Hire

We aim to deliver within 2 hours of the order, all our drivers are expert skip drivers. We are very happy you were happy with our service. Thanks for using Arun Waste

Rated 5 out of 5 stars

Just Great I would recommend them

They helped me a lot, I did not know what skip I wanted or how it all worked but they walked me through the process. Good price, I would recommend them

July 29, 2015
Unprompted review
Arun Waste Skip Hire logo

Reply from Arun Waste Skip Hire

We have over 50 years of knowledge on Skip Hire, if we dont know no one will. Thanks for using Arun Waste

Rated 5 out of 5 stars

Strongly recommend

They were great, the people on the phones knew their stuff and were very helpful. Great price and Wow they delivered and collected very quickly. Breath of fresh air

July 28, 2015
Unprompted review
Arun Waste Skip Hire logo

Reply from Arun Waste Skip Hire

All our staff are highly trained to serve you the customer very well. Thanks for using Arun Waste

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look