Arvato Reviews 247

I have been harassed by this company by texts and emails. I have made arrangement for payment but they keep harassing me. I have autism and told them I don't like talking on the phone but they completely ignored my request for email communication. Bad way to treat a vulnerable person

I have been sent a letter by arvato, there are no instructions about any debt or even if I owe money. It says, we are contacting you in regards to a private matter, we have confirmed your address through a credit link obtained via a credit reference agency. Is this you? What is the private matter if you're sending me mail? No explanation or reason to why I'm being contacted. Not happy at all with the lack of information on this letter.

I'm losing the will to live with these guys. A simple issue is turning into a car crash. I had a domain registered as a company project and soon after left the business. Domain company understood but Arvato ignore this and chasing me for a payment. Even offered to pay for the domain which I didn't need and got no where.
Covid19 is ruining businesses left right and centre and this makes me sick.

I didn’t have to pay through them, could have paid EE directly. arvato DID not make this clear. So wasted £30. And to make it worse still have to wait a week for them to send the funds to EE, and get my phone on . Again arvato LIES, said it would be immediate.

Paid off a bill. They took the money TWICE cannot get through to anyone to get it back. Absolutely horrendous! Will harass you into a semi breakdown then ignore you when they have over charged you. Should be shut down! And will be reported to the financial ombudsman!

Repeatedly had to call to have my contact details removed from an account in a name I've never heard of. They repeatedly say its done but suprise suprise more harassment.

Just got a message off these guys today I'm guessing they are chasing a bill an old debt collection company were trying to do even though I have all the paperwork to prove iv paid my bills. It's great reading here people call them out though and then them claiming they can't find them in their records. I won't be answering any text or calls from this company what so ever. It's clear they are scamers trying to scare people into debt that's usually not actually theird in the first place. If anyone wants to take this further then again I have physical copies of all my bills iv paid so go for it.

Eir mistakenly never logged my modem as returned. This company was sent after me as a result. They were not helpful and ond guy even sniggered at me as I tried to say something wasn't right. There was a general sneer, 'not our issue, talk to Eir' attitude going on. Eir eventually gave me an apology in writing and this crowd backed off after hounding me with calls and emails.

*PS Stop lying in your replies. It is your company that chased me for a non-existent debt. You should be shut down and run out of business. Vultures.

Endless calls and (unblockable) text messages from this company looking for someone who I have never heard of claiming they are owed money. Can't seem to get rid of them. Supposedly legit company, but seem to just be a bunch of harassing scammers.

Arvato Bertelsmann is a real thief! They called me and sold me their product and then said you can cancel membership when ever you want without any penalty charge, but when I called them and told them that I want to cancel it, they said we are sorry that you can’t and you have to pay at least for 13 months!!! They are real thieves!

What a rubbish firm, they keep sending text messages and emails, to which there is a no reply, why do that.
I have sent numerous emails to their general email address but I got no response, I called them, they just kept me holding on, I even complained using their system again no response.
They say I owe Aviva a missed payment, I have asked for a statement from them to show the missed payment and again nothing. Before I cancelled my direct debit, I asked Aviva if they had taken all the payments and they said they had, so I stopped it, but this is becoming very annoying now. They say I owe £31 hardly a kind ransom, hopefully they will see this and sorry it out.

bad experience with parking payment mechanisms - what they said is not what happened, very short deadlines so payment not registered before next fee etc

Aggressive debt collectors buy debts from ee with no correspondence with people with so called debt,they were not interested in working out a solution which was created by ee/Arvato in the first place ...instead it was pay up or else .....won't even talk about it to me .....

Constantly harassed about a debt that isn’t mine. Have passed on the details of the tenant at the time the alleged debt was run up (relating to Spark Energy) but still they continue to call. They don’t reply to emails.
Truly the worst sort of debt management company and really should be reported for their behaviour.

This is the Company that Eon use to recover 'debts' well I have a 'debt' of £23.32 - which they are now chasing through this company - I mean, is it worth it for this much? If I don't pay a charge of £10 per month will be added to the debt - so they have made a 70 year old extremely angry and annoyed - both things I should not be feeling as it doesn't improve my Cancer.

Very bad experience with Arvato and Gothia. As someone already commented about loss of 40€ upon returning, I experienced the same. Contacted them a few times with hope to solve problems, but instead was treated as a criminal. I paid those 40€, but now filing a complaint against Arvato and Gothia to Finanstilsynet in Norway. Stormberg is affiliated with Arvato and Gothia and also lacks honesty and respectful attitude towards its clients. So bad experience I never had before!

Absolute bunch of fraudsters, be very aware!!!

I was told I owed money to my previous electricity supplier, EDF, but after speaking directly with EDF they assured me that my account had been settled and I did not owe anything. They also said that they did not recognise the number that Arvato called me on and had no record of dealing with them with regards to my account.

A seemingly large and 'professional' company who appear to fabricate information for a fast buck!!! I can see how some people would be scared in to paying up. Just stand your ground and ignore them.

Also, I refuse to go through security questions with a company I have never had any correspondence with. Who do they think they are?!!!

Worst people out. Invented the fact that I owed British Gas £124, I'm not even a customer !!!!!!
Ringing at the worst time demanding information that no way do you give out over the phone.
Absolutely disgusting company, people like this shouldn't be allowed to trade. Demanding money over the phone, imagine if I was elderly and had paid up, an easy way to make a living,, totally immoral behaviour.
Minus 5 stars minimum. Time to regulate these criminals.
This company is based in Scotland not Denmark. I don't know how the Danish link was made.

I had a little run in with atvato about a PayPal negative PayPal balance because of a security breach on my account. The staff were genuinely nice and really helpful. They gave me step by step instructions of what I needed to do they never threatened me nulike other certain companys. Really was a pleasure to work with them. I never felt under pressure to pay. They gave me more then enough time to file everything. I really am glad avarto was dealing with me instead Of one of those afor mentioned "threatening" Dept collecting companys

Object to the 1 star - bunch of criminals.