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Aryasupport Reviews 

5
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TrustScore 4 out of 5

4.1

Software Company
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  1. Software Company

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Arya is the AI customer-support agent for Shopify merchants. Arya reads each inbound customer email, checks it against the Shopify order data (status, tracking, history), and drafts a personalized reply in your brand's voice. If the customer goes silent, Arya follows up automatically 48 hours later. Sensitive cases are escalated to a human for review. Arya covers the full ticket lifecycle, not just returns: shipping, billing, product questions, complaints. It scales with the store, whatever the volume. Every customer is handled in their own language, French, English, Italian, or Spanish, detected automatically. Every correction the merchant makes to a draft becomes a lesson for future replies. Nothing is invented: every answer is grounded in the store's real Shopify data. Our own support runs on one specialist plus Arya, day to day. Plans for stores of any size, with a 7-day free trial, no credit card required, and a 5-minute setup. Learn more at aryasupport.com.

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4.1

Great

TrustScore 4 out of 5

5 reviews

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4.1

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Rated 5 out of 5 stars

Does what it’s advertised for

Does what it’s advertised for. We configured it to answer all the basic emails like customers wanting for info on their order, get their tracking number, etc.

Then Arya flags the more complex messages for us and we answer by ourselves or just verify the answer she already prepared.

Saves us a whole ton of time honnestly, we’re only 2 in the business so we want to focus our time on more productive stuff than answering simple emails 🫡

September 6, 2026
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