ASAP 24/7 Plumbers Reviews 

131
•
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, most reviewers were let down by their experience overall. People frequently complained about excessively high hourly rates, unexpected administration fees, and opaque billing structures that made costs unclear. Reviewers also mentioned deeply unprofessional customer service interactions over the phone along with insistent payment demands from contractors on site. Some reviewers were happy with the prompt assistance provided by polite and experienced engineers who arrived quickly. Consumers noted that certain staff members managed to resolve urgent household plumbing emergencies efficiently and at reasonable rates. These individuals appreciated the reliable communication and helpful advice received during stressful situations involving property damage.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting frustration over unexpected fees and... See more

Price

Consumers find price to be a source of deep frustration, reporting vastly inflated costs and unexpected fees... See more

Staff

Reviewers highlight ambiguous aspects of staff, as some customers praise friendly, polite, and prompt... See more

Payment

People report negative experiences with payment, highlighting that reviewers felt forced to pay immediately... See more

Customer service

Clients share negative opinions on customer service, highlighting rude behavior, unresponsiveness, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

This company seems to act as a middleman for independent plumbers. Beware of their pricing structure! The plumber they sent round was friendly and efficient and got the job done quickly (a... See more

Rated 1 out of 5 stars

scammed..my cold water not running but hot water tap.Plumber attended,pretended to look at boiler then called someone and spoke in polish/Romanian language and asked to check email -received a mail as... See more

Rated 1 out of 5 stars

Scam. Charged my vulnerable mother and father in law almost 3k to fix a broken flexi-tap connector. They were desperate as the water was flooding their bathroom. They didnt bother turning off the wate... See more

Rated 1 out of 5 stars

Absolutely terrible!!!! DO NOT GO WITH THIS COMPANY!!!! That is a WARNING! They not only rip you off, their engineer knew nothing about plumbing ; woke everybody up in the night drilling and vacuuming... See more


Company details

  1. Plumber

Written by the company

Local experts - Leaking Taps & Tanks, Boiler Repairs, Blocked Drains, Toilets, Sinks, Shower Repairs. Quick response and FREE quote call 0795 674 3404. Welcome to our emergency plumbing services, where your urgent needs are our priority. We understand that plumbing crises can strike at any time, causing stress and disruption. With a team of skilled professionals, we are dedicated to providing prompt, reliable solutions to restore your peace of mind. Our experts are equipped with state-of-the-art tools and techniques, ensuring efficient service tailored to your specific issues. Committed to quality and customer satisfaction, we offer transparent pricing and swift response times to keep your home safe and functional. Trust us for all your emergency plumbing requirements—your satisfaction is essential to us. Let us handle the plumbing challenges, so you can focus on what truly matters. Our services: Heating Central Heating Repair Immersion heaters repair Water heater repair Unvented hot water cylinder repairs All Boiler Repair Annual Services Plumbing emergency Sink repairs Tap repairs Toilet Repairs Leak detection and repair burst pipe repair DRAINS Drain Repairs Drain Jets cleaning Downpipes & Gutter Cleaning Drain Unblocking Saniflo installation and repairs Why book with us Rapid response 24 hours availability Gas safe accreditation AREAS we cover Romford, Chelmsford, Ilford, Greenwich, Woolwich, Dartford, Grays, Brentwood, Basildon, Epping, Stratford, Barking, Dagenham, Rainham, Chingford, Woodford, Walthamstow, Ockendon, Upminster, Hornchurch, Billericay and areas around. Need another service? Contact us and let us know what you need!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

131 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(131)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feedback

Very professional and efficient service, would definitely use this company again- highly recommend

November 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Very great job by ASAP Plumbing highly…

Very great job by ASAP Plumbing highly recommended them to everyone

November 1, 2025
Unprompted review
ASAP 24/7 Plumbers logo

Reply from ASAP 24/7 Plumbers

Thank you so much for your kind words and recommendation! We're delighted to hear you were happy with our quick and effective service. We really appreciate your support!

Rated 5 out of 5 stars

Thank you ASAP plumbing for fixing my…

Thank you ASAP plumbing for fixing my leak in my house that was really quick and clean. Nice communication. I highly recommend them.

November 12, 2025
Unprompted review
ASAP 24/7 Plumbers logo

Reply from ASAP 24/7 Plumbers

Thank you so much for your kind words and recommendation! We're delighted to hear you were happy with our quick and effective service. We really appreciate your support!

Rated 5 out of 5 stars

Thanks To Asap plumbing

Thanks To Asap plumbing, they was quick and sort my leak in the house very clean and quick job done

November 14, 2025
Unprompted review
ASAP 24/7 Plumbers logo

Reply from ASAP 24/7 Plumbers

Thank you so much for your kind words and recommendation! We're delighted to hear you were happy with our quick and effective service. We really appreciate your support!

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