A.S. Bikes Reviews 150

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their reliability and robust design. The staff is frequently commended for being friendly, helpful, and knowledgeable, often going above and beyond to assist customers. People are particularly impressed with the exceptional customer service and aftercare, noting the company's willingness to provide support and repairs, even for older products or second-hand purchases, often free of charge. This family-run business is seen as highly efficient and customer-oriented, making the overall experience very positive.

What people talk about most

Product

People report positive experiences with products, highlighting their quality and durability. Many customers... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the exceptional customer care provided by... See more

Quality

Reviewers highlight positive aspects of quality. Customers are delighted with the long-lasting durability of... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had the mobility scooter for over two years now with no problems have been all round the med up glaziers in Iceland all around Canada and America /new york/Boston etc performed all aspects ne... See more

Rated 5 out of 5 stars

Peter and his family really know how to look after their customers. Our 15 year old bikes are well used and have been very reliable. Only on our second battery. A recent intermittent electrical fa... See more

Rated 5 out of 5 stars

Just like to say a big thank-you to Peter and Sam. This family run business deserves an award for their services, dropped my bike off at the Norwich motorhome show for repair and it has been returned... See more

Rated 5 out of 5 stars

What a brilliant product, we bought the Electromobi scooter from the Western Motorhome show. The buggy was delivered the day after we arrived home, excellent service. Took the buggy on holibobs to... See more


Company details

  1. Bicycle Store

Written by the company

A family run business based in Coventry, supplying electric bikes since 2001 and now supplying fully folding electric tricycles and mobility scooters. Mainly based in the motorhome and caravan industry as all of our products fold and make traveling and exploring easier and more fun. Electric bikes can help you explore further and turns dread into joy when faced with hills.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

AS 26" Bike.

AS 26" Bike.
As a 65year old who has been using cycling to keep fit for the last 12 years I was surprised to find that Angina was the cause of my loss of form on the bike, especially on our Devon hills.
My AS bike has allowed me to continue the sport I love but to control the effort to a safe level using a heart rate monitor.
I find using medium power and changing gear is a good approximation of my former ability.
Not tried it yet but I'm sure high power with the twist grip throttle would be great for commuting or shopping.
Overall I am very pleased with the bike and the service from AS bikes.

June 23, 2024
Unprompted review
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Rated 5 out of 5 stars

I had a minor issue with my bike 100% good service.

I had a minor issue with my bike, I contacted AS and within 24hours I had a response from Sam. A new part was posted free of charge.

Honestly I can't fault the sales and aftershaves service.
I definitely recommend this company to anyone who is seeking to buy an Electrobike 100%.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Missing a small part recently, as usual they were so brilliant. Immediately posting me the part FOC. Dealt with them for many years and cannot fault their service or products. Wish there were more companies giving such faultless service

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with all…

I had a very good experience with all the people from this company, I purchased the electric mobility folding scooter following their presentation. Great value for money and from a UK company. Great addition to help with my mobility. My thanks to Peter, Mike, Sam and the big chap (sorry don’t know your name). Regards. Rob Vickers

May 19, 2024
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Rated 5 out of 5 stars

Fantastic product

Fantastic product, many Scooter’s struggle on grassy terrains, particularly in the wet, NOT this one. I compete in agility but I have mobility issues, with my Electromobi I can get to the rings with ease. My husband found a bike rack to take the scooter that sits on our ball hitch. Anyone looking for a scooter should to check this one out, it’s awesome

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great Product, Amazing Service

I’ve purchased two of the folding bikes from this company. Both the product and the company are impressive. I visited them today as one of the bikes had developed an electrical malfunction. They identified the problem fitted a new part and said no charge, all under warranty. The bike is over 3 years old. What amazing service. I highly recommend A S Bikes, quality and service you rarely see nowadays

May 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service again!!!

An excellent company to deal with. The bikes are very well built and good quality. Any questions or after purchase issues / "wear and tear" repairs are dealt with by the friendly, super efficient team even years after purchase. Could not recommend too highly! Wish all companies were operated with the same customer care ethos.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Top marks from the wife and me to A. S. Bikes.

We have had the electrotricycle for over 2 years now and it has behaved faultlessly. I did have one query but this was answered immediately on the phone. We take the trike folded up in our towcar each year to Spain for the wife, along with our caravan. They have some wonderful cycle lanes over there. Recently my balance has not been so good so I asked about fitting a second seat to it. Their response was very positive so I eagerly await the outcome.
You can deal here with the designer and producer of the electric bikes. That says so much in these days of mass produced cheap imports.
Top marks from the wife and me to A. S. Bikes.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Bike, Incredible Company

I met the AS Bikes team in person at a motorhome show as I needed a repair after being hit by a car, they were all incredibly friendly and fixed my bike that afternoon, despite it being a difficult fix that two bike repair shops had attempted already, to no avail.

Every time I have interacted with them I have had fast and friendly service, on top of that, the actual bike is a dream, it's comfortable to ride and solidly built.

I highly recommend AS Bikes to everyone I speak to looking to get an E-Bike.

April 2, 2024
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Rated 5 out of 5 stars

Helpful People at AS Bikes.

The people at AS Bikes are very helpful. You can always talk to someone on the phone who knowledgeable and keen to help.
My bike is 12 years old and still, with the aid of new battery, working perfectly.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service from AS bikes

Fabulous service from AS bikes. So friendly and helpful on the phone. I have always found them to have great customer service and this was no exception, especially as the trike I bought was second hand. Unfortunately for me it needed a new battery, but the replacement is on its way. Very quick and efficient, small family business.

March 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Replacement battery

I contacted As bikes regarding a replacement battery, as it turned out I did not need one. They were very helpful and obliging in there reply to me.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great products and great service

I bought an electrotrike from AS Bikes and I love it. It's given me back a real joy in cycling and getting to explore more of the countryside. Every time I ride it I get comments from at least one person on what a smart looking bike it is and have referred several people to the company. Their customer service is exemplary and I'm delighted to recommend them.

December 15, 2023
Unprompted review

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