While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There are a few benefits, in my opinion. I would to mention first. - friendly, good and fast service - Cheap Prices, if you know Partner Codes, etc - Awesome user interface on the website... See more

Company replied

Rated 5 out of 5 stars

Bought Cloud hosting from Ascend. So far it has been amazing, working as it should and if anything went wrong staff was always available to help out. They are affordable and cheap yet deliver a lo... See more

Company replied

Rated 5 out of 5 stars

I love Ascend. I currently have Webhosting with them which is advertised as UNLIMITED. Normally I wouldn't trust a company advertising "unlimited" specs, but I decided to take a chance on Ascend. Ta... See more

Company replied

Rated 5 out of 5 stars

I've just started hosting my bot, and it's just-, well, kinda perfect, and the price! I was going to host a VPS on a other site(very, very, expensive) then I was just messing around on youtube and I f... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Information provided by various external sources

We're a Hosting provider striving to provide affordable but fast and reliable services to everyone. With our great pricing and 99.9% uptime guarantee, you can't go wrong. Ascend with us today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

really good (stonking) customer support

really great service and customer support from owner and would highly recommend as their web package is a really good value for money aswell as you can message the owner and get a response and have custom packages made to your need would always recommend 10/10

September 2, 2022
Unprompted review
AscendHost logo

Reply from AscendHost

Hi Josh!

Thanks for the review! I'm glad you enjoy our services and support.
Let me know if you need anything 😉.

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

Amazing hosting, support and community

Bought Cloud hosting from Ascend.
So far it has been amazing, working as it should and if anything went wrong staff was always available to help out.
They are affordable and cheap yet deliver a lot for the price!
You get what you are promised and it just works.
And that is just the hosting side, Discord server is there for good support not only from the Ascend staff itself but also from the community which is friendly and knowledgeable.

January 17, 2021
Unprompted review
AscendHost logo

Reply from AscendHost

Hey Aleksa!

Thank you very much for taking the time to review us, every single review helps out.
I am delighted you're enjoying AscendCloud, we're quite proud of that one. It's a unique product for sure!

Please do let me know if you ever need anything, be it help or a tailored service.

Thanks again!

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

Ascend host

The servers are very reliable and if there ever is any issue the support staff are always willing to help in a fast and kind manner.

December 10, 2020
AscendHost logo

Reply from AscendHost

Hi Carter!

Awesome that you liked our service & support so much! Thank you for this 5 star review, it really helps!

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

Best Small Company Ever

I love Ascend. I currently have Webhosting with them which is advertised as UNLIMITED. Normally I wouldn't trust a company advertising "unlimited" specs, but I decided to take a chance on Ascend. Taking this is the best thing I've ever done. The hosting speeds are fast and amazing.

10/10 I would recommend this to anyone.

November 17, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hey Jeremy,

Thank you for the review! We’re indeed a small hosting business here at AscendHost, and every bit of feedback like this does help us out!
Our Unlimited Web Hosting is definitely a favorite, and I think that's for a reason! 😉

Let me know if you need help with anything.

Matus
AscendHost CEO & Founder

Advertisement
Rated 5 out of 5 stars

Ascend host is pretty much the best!

Ascend host is pretty much the best!

They have given me outstanding service both in case of my client purchases as well as when i had to cancel mine. Their servers are great too and the staff is extremely supportive to talk to! I hope to work more with ascend.jost in my future endeavors. 😁

October 7, 2020
AscendHost logo

Reply from AscendHost

Hello!

Thank you so much! It's great to hear you enjoyed everything about AscendHost. 😊 I look forward to working with you again too!

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

Good price for Web hosting!

This host is very good, everything works perfect, it's good support, and everything is pretty good.

September 29, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hey there,

I'm very glad to hear everything is good. 😃 Thanks for your review!

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

AscendHost is so underrated!

I would really recommend AscendHost for it’s cheap pricing and reliability. In addition, their support team are definitely some of the best out there too! 11/10 from me, you guys deserve more <3

September 18, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hi Will!

I'm proud to hear you enjoy our services and support so much. 😊 Thank you very much for your review!

Matus
AscendHost CEO & Founder

Advertisement
Rated 5 out of 5 stars

Ascend Host is too great for me. 11/10

I order some hosting from here, and it was totally... trusted.

The contact support was fast. Like super fast. 1 minute goes brrrr

Also, the prices were so god dayum cheap. Good god, you guys are so lovely by creating this dayum excellent service. The star should be 11/10.

September 7, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hey Ray,

What a legendary review. 😄 Thank you!
You're most welcome to open another ticket at any time!

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

I got the VPS package from Ascend Host…

I got the VPS package from Ascend Host and its been great ever since!

I am fairly new to using VPS etc and they were amazing! As I am new I had a lot of questions, they always came back very fast with an answer, I bugged them multiple times about questions and they are always happy to help!

Affordable and a Great Service! Legendary

September 1, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hey there Adam!

Thank you very much for your kind words! I'm glad you like our VPS service and enjoyed our friendly support.

Let us know if you need assistance with anything else!

Matus
AscendHost CEO & Founder

Rated 1 out of 5 stars

I wasn't able to complete the payment

I wasn't able to complete the payment. I was accused of fraud.

July 31, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hello,

I’m sorry to hear you had a bad experience with us.

Our fraud detection system evaluates multiple risk factors and blocks orders from customers that have provided, for example, a fake billing address. When this happens, a message is shown telling you to contact support, so we can intervene in the rare case our system evaluates something incorrectly. It does not seem like you did that, therefore when your order got automatically flagged and blocked, we could not help.

You're most welcome to try order again, ensuring all billing & other information is correct, and if your order gets flagged again, please open a support ticket.

Thanks for understanding.

Regards,
Matus Halh
AscendHost CEO & Founder

Rated 5 out of 5 stars

Good, fast, cheap.

I've just started hosting my bot, and it's just-, well, kinda perfect, and the price! I was going to host a VPS on a other site(very, very, expensive) then I was just messing around on youtube and I found this hosting service, and well, my bot never got offline (hosting on glitch is very annoying) using AscedHost was a very good first choice , I opened a support ticket and they answered me in less then 1 minute! The price is just perfect, as I live on other country, the dollar and £ are very expensive, so almost all others hosting services weren't so acessible, but AscendHost, 2.55£ for 3 months! Just wow. A good hosting service, and I'm sure I'll continue hosting my server in it.

June 8, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hi there Mateus,

Thank you so much for your review. It is very nice to hear such positive feedback for a small team of people trying their best to provide the best hosting experience for an affordable price.

Please get in touch if you ever need help with anything!

Matus
AscendHost CEO & Founder

Advertisement
Rated 4 out of 5 stars

Ascend have good support & its cheap…

Ascend have good support & its cheap that;s what I like about it.

June 3, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hello,

Thank you for your review. I'm glad to hear you like our support and prices, these are our pride.

Please let us know if you have anything we can improve, as you left 4 stars only. We'd be happy to assist you and always want to further improve so all our clients are 100% happy.

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

I love AscendHost

I love AscendHost, a very cheap, user-friendly, amazing support, amazing plan! Like what can get better than 2.38$ a month for unlimited everything?

May 22, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hello!

Thank you a lot for the review. We're really glad you enjoy our services and their pricing.

Let us know if you need anything.

Matus
AscendHost CEO & Founder

Rated 1 out of 5 stars

Please avoid

Please avoid, extremely unprofessional and complete amateurs at providing hosting services.

I purchased a "Tiny VPS" from AscendHost. Before making the purchase I started a live chat with the sales team who advised that this would suit my requirements and confirmed the guaranteed 300Mbps network speed.

After receiving the VPS from AscendHost I noticed it was running extremely slow and randomly crashing when just running the base OS with nothing installed. I installed Speedtest which showed on a test server with a ping of 4 the download speed was 129Mbps and 67Mbps upload.

Due to the above I raised a ticket with Technical Support reporting the server randomly crashing and the much slower than advised network speeds. I got a response from Matus Halh after 24 hours of waiting.

Matus said the following:
"This is not our fault and it's technical nature of it. 1 core of a 2.2GHz CPU cannot handle 300Mbps speeds"
"Regarding the technical support time: we don't guarantee any fast response and never claimed to have fast support. Please understand that it's the weekend, therefore support times are slower."

I have requested a full refund and I am currently waiting on a response as the server is advertised on the site as having a guaranteed speed of 300Mbps. I will update this review according if and when I get a response.

May 10, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hello Sam,

I’m sorry to hear you had such a frustrating experience, and that our service did not satisfy your expectations. Thank you for your review regardless.

Virtual Private Servers were released as a fresh new product line just a few days ago. We're still making sure everything's absolutely perfect, for you to enjoy a truly premium service for a budget price, as we strive to do at AscendHost.

We have now added a notice to our website that VPS uplink speed is not guaranteed and may be limited by other factors than the actual internet speed of the VPS host machine. TCP/IP does in fact use a lot of CPU power, therefore your speed tests might have been bottlenecked by that.

However, later on, we ran some tests on your virtual server, and it was easy to reach speeds even higher than advertised by us, in the range of 300-500Mbps.

I advise you to run speedtests via reliable packages and servers, such as http://speedtest.tele2.net/. You can have a try for yourself with the following command:
wget -O /dev/null http://speedtest.tele2.net/10GB.zip

Please also reply to your open ticket in our Client Area, so we can discuss this further and make sure everything is running smoothly for you.
Thanks.

Regards,
Matus Halh
AscendHost CEO & Founder

Rated 5 out of 5 stars

Stellar service with excellent support

Stellar service with excellent support and resolution times. The team is young, energic and very friendly and fun to talk to. The services are solid, with great uptime, stability and performance.

May 7, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hello Andrei,

Thanks a lot for your review! 😊 It's really heartwarming to hear words like yours to a startup company like we are.

Matus
AscendHost CEO & Founder

Advertisement
Rated 5 out of 5 stars

Amazing hosting

April 20, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hi there Harvey!

Thank you for your 5 star review! Awesome to hear that you're enjoying our services!
Please let us know if we can help you with anything!

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

Great service and communication…

Great service and communication response! Easy, simplistic website making navigation quick.

March 5, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hey Dustin!

Thank you for your review! We're proud to hear you are enjoying our service and support. Thanks for your feedback on our website too!

Matus
AscendHost CEO & Founder

Rated 5 out of 5 stars

Absolutely no problems and they have…

Absolutely no problems and they have great support.

March 2, 2020
Unprompted review
AscendHost logo

Reply from AscendHost

Hello there Tom,

Thank you for your kind words and taking time to provide us with feedback. I'm glad to hear you had no issues and enjoyed our friendly support. Let me know if you need assistance with anything.

Matus
AscendHost CEO & Founder

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look