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See what reviewers are saying

Rated 1 out of 5 stars

I sent my BRISE tokens from AscendEX to KuCoin more than 2 days ago, and I still have not received them. The help desk is also very slow and unresponsive. I think AscendEX is acting like a scammer and... See more

Rated 1 out of 5 stars

Trash I reached out because they delisted some coins, fine. But they cancelled trades and swaps with no notice only allowing withdraws. But the minimum withdraw limit was 4 times my holdings and... See more

Rated 1 out of 5 stars

scamming piece of exchange. alleged dorming fee, they are literally "selling" your crypto without informing you, but it does not even appear in your trading history. imagine: they touch YOUR own cryp... See more

Rated 1 out of 5 stars

This is a scam exchange. They will stole your funds without any communication. tbey delisted leveragrd tokens without making any communication and in addition they stole the tokens fro... See more

You should know

1.2

Bad

TrustScore 1 out of 5

194 reviews

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Rated 3 out of 5 stars

The best

AscendEX finance as been the best so far
Have been using this for a while now
I have no issues with it ...
Kudos to AscendEX team

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth Ride on AscendEX

Trading on AscendEX has alot of impact as their customer service response to issues immediately,new coins listing notifications makes it easy for one to buy and trade with much gain, withdrawals are made easy,it has been a smooth ride since i started using AscendEX Exchange

July 30, 2024
Unprompted review
Rated 2 out of 5 stars

AscendEX is a good exchanger

AscendEX is a good exchanger, the last time I made a transaction with it, I came out smiling and excited about it. If you have not been using AscendEX for exchange you are missing out already

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Overall the BEST CEX.

The withdrawal is smooth. The customer service is fast response and they have many listings every week which helps me in trading and getting profit.

For spot trading, they usually provide low spread and can fill up big amount of order.

For future trading, it is even better which they give future bonus for new user.

I will definitely recommend everyone to try AscendEX.

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Ascendex a Scam Exchange

I lost all my coins due to an "inactivity fee". Overall fund of about 200$ have dissappeared stolen using this "inactivity fee". No exchange that I've used before has such a ridiculous fee.

According to them they will take $10 from your holdings EVERY MONTH after 12 months of trading inactivity until there is nothing.

Also all trading history is gone. There is no history of fees being deducted either.

Never using them again. They are thieves.

Stay away from this exchenge. I see a lot of people who got scammed by their "fees"

July 27, 2024
Unprompted review
Rated 1 out of 5 stars

Can't redeem rewards

They say if rewards accumulate to 100'000 satoshi we can redeem them, but it seems they suspended the feature.
This is the answer from their support rep:
"Sorry. This feature is currently suspended, we will resume it as soon as possible, please be patient."
I guess they'll never going to enable it, reading the other 1 star reviews.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM exchange, they steal your crypto!

I can't access my account anymore, they've locked me out after being inactive during the bear market (since 2021). According to other reviews, my balance will probably be $0 now anyway due to their (surely illegal) monthly "inactivity fees". Customer service are not responding to me even though I've emailed multiple times.

I messaged an admin in the Telegram group and he pretended to be helpful by asking for my ticket number, then never looked into it. Then lied and told me the monthly inactivity fees I keep reading about are in the TOU. They are not! What's written there suggests a one off $10 fee, not a monthly fee till your balance is zero. Scammers!!!!

July 15, 2024
Unprompted review
Rated 1 out of 5 stars

false information on the website

In their website they say you will receive your payout in 48 hours which is 2 days but me waiting for my payout for more than 4 days . if you ask before the 48 hours complete they will ask you to wait for 48 hours and after that 48hours if you ask also they will ask you to wait only . they wont pay bi-weekly . if you see closely you will request your pay out on the 14th day of your first trade . they will say 48hrs payout which is approximately 2 days . but you need to wait for at least 6-7 days for process payout and another 3-5 days to receive payout on the method which you requested. and you have to wait another 5 business days to for your account reset. which comes totally 17 working days . In a month we have 22 working days and this guys is eating those 17 trading days so that we remain have 5 trading days and that also depends on market condition . worst service ever and worst mods which are talking very rude . if you ask some questions correctly which is not answerable by them they will ban you from the server. F***off Ascendx

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Pretty shocked how $50 become $40 without a trade.

Pretty shocked
I deposited 50 dollar to buy a coin on 6june2024. Price shoot up before my buying. And i didnt take any trade then.

And it was shocking when i checked it on 7june2024 that my account standing at 40dollar with zero trade…

Contacted support right after the issue…
And they didn't even reply.
I would say it is scam website…
Even if they return 10 dollar… i wont trust it anymore…

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They won't let me withdraw my money!! They keep asking me to repeat my verification!!

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Inactivity fee

Same story as others. They charge inactivity fees without informing you about it. Support does not respond.

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible company - utter thieves

Horrible company. They literally steal your crypto.

After delisting a token, they gave no direct notification to me as an affected party and simply kept all my tokens because I hadn't removed them within a month. A MONTH with no direct notification, just a Telegram notice. Customer support response: too bad, you should have removed your crypto with the month. Literally lost thousands of USD. Thieves.

March 6, 2024
Unprompted review
Rated 1 out of 5 stars

Thanks Trust Pilot

This is for doing so bad to lot of people. Thank God I read these comments before I paid for it. I was about to pay, then I thought let's check the reviews first and here I am reading their disgusting image. They should be banned to waste people's time and money. Thanks again guys for saving me.

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

ASCENDEX IS A SCAM

ASCENDEX IS A SCAM
I tried to login but the account was blocked.
They asked me several documents that i sent but no response after 2 months. I tried to ping them every 2 or 3 days but no response.
ITS SIMPLY A SCAM

April 25, 2024
Unprompted review

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