So far it’s been a decent run. One of the smoothest onboarding processes I’ve had this year even while firms are falling apart. Trader-friendly trading conditions ( can be better if adjust SL rule 🙏�... See more
Company replied
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See what reviewers are saying
Silly customer service and communication. They need to give more details about their migration to the customer. What they say is to be patient and wait. Well, we bought your products but suddenly stop... See more
Absolute joke of a firm A pathetic dashboard that can’t update Nothing more than a ponzi to take vulnerable traders money Smug, disrespectful staff Absolutely absurd rules impleme... See more
Really competitive challenge conditions and pricing. Received credentials for account quickly & also phase 2 & funded contract quickly. Support team are super active and responsive. I’ve requested... See more
Company replied
Company details
Written by the company
Ascendx Capital presents a unique two-step Evaluation Process tailored for traders. This meticulously crafted journey involves an Ascendx Challenge followed by Verification, aimed at revealing trading acumen. Upon successful completion, traders earn the opportunity to trade on an Ascendx Account, potentially with a balance of up to $200,000. While challenges may arise along the path to this achievement, our array of educational resources, Account Analysis, and Performance Coaches are primed to bolster your quest for financial independence.
Contact info
77 Marsh Wall,South Quay, E149SH, london, United Kingdom
- info@ascendxcapital.com
- ascendxcapital.com
3.5
Average
583 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many trick to reject payout and breach…
Many trick to reject payout and breach account,
STAY AWAY...!
August 27, 2024
Unprompted review
Reply from Ascendxcapital
Hello Satriawan,
I can't find any information for you in the system. If you are genuinely a client. Kindly, provide trustpilot with more information so we can investigate your issue further.
If you have any questions. Please reach out to Mk@ascendxcapital.com
Thanks!
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A firm I can vouch for...
AscendX is an excellent firm. They are strict with their rules, but this actually helps improve your psychology and trading behavior. I've been trading with them for two months, and they offer great trading conditions. At first, I was unsure about my decision to take on a challenge with the firm, and my doubts increased when my first payout was rejected because I didn't follow the rules and my account was soft breached. However, I later realized the mistake was mine and they issued an account reset. Since then, I've been approved for a payout of around $4,908, which I've posted in the payout section. If you're wondering whether they pay, just check their Discord's payout section—they've been paying regularly. Just follow the rules, and you'll get paid.
They're new to the prop firm industry, but they're improving a lot and evolving day by day. As for their support, it's incredibly fast. Sometimes tickets are resolved in minutes, and even critical issues are handled quickly. The Discord mods are very helpful, especially MOD X, who goes above and beyond to assist with any issues.
Lastly I can only say go for it have patience and follow the rules and you will for sure get paid.
August 28, 2024
Reply from Ascendxcapital
Dear Roshan,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Incredibly unprofessional and terrible service
Firstly, I waited two days for my challenge credentials. Never had it take more than 10 mins with any other firm. Then, once I’d passed phase 1 I had to wait a week for my phase 2 credentials. After passing phase 2 I waited for a MONTH for my live account… In that time I was mostly ignored but when I did speak to anyone they were snarky, condescending and so unprofessional!
Now, after two weeks of trading, I’ve requested my first payout and haven’t heard anything back, yet again. No confirm of receipt, no confirmation as to whether or not they are going to pay me, and once again I keep getting ignored after the first interaction. I put the request in nearly FOUR weeks ago now.
I hate to say it, but I really feel like I’ve been scammed here. This company and their service is an absolute mess and the support team are so rude and unprofessional.
There really are a ton of firms better than this out there, give this one a miss.
August 28, 2024
Unprompted review
Reply from Ascendxcapital
Hello Nick,
I can't find any information for you in the system. If you are genuinely a client. Kindly, provide trustpilot with more information so we can investigate your issue further.
If you have any questions. Please reach out to Mk@ascendxcapital.com
Thanks!
Asta did a great job
Asta did a great job helping me with the information i needed
August 28, 2024
Unprompted review
Reply from Ascendxcapital
Dear Mario,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
The support staff are amazing and…
The support staff are amazing and always quick to help and respond, prices are very good for challenges and company always striving on greatness and improving with feedback from the community!
Ascendx for the win!
August 28, 2024
Unprompted review
Reply from Ascendxcapital
Dear Brandon,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
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Top Notch
Top Notch! This is the very first Firm I have tried. I am new to prop firms and hesitant to purchase to other firm . I am comfortable purchasing from Ascendx as they make you feel you are important to them , that you are a family and not just a customer . They answered every little questions you raised . Many want to destroy this Firm but the more they try to break the more Ascendx shine !
June 12, 2024
Unprompted review
Reply from Ascendxcapital
Dear Ma Leizl,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
I had a couple technical issues that…
I had a couple technical issues that were handled efficiently. Better than expected
August 26, 2024
Unprompted review
Reply from Ascendxcapital
Dear Champ,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
AscendX is "Orca" in prop industry
AscendX is "Orca" in prop industry
In principle, i can write and the whole essay about pros of AscendX, but let's do it more capaciously and as transparent as possible.
1. Payouts. 90% profit split and AscendX is like Deustch KfW Bank. You follow the rules - you receive the payout already on the next day, and all the time James and Alex (CEOs) congratulate payout receivers by themselves.
2. Rules: No cosistency rules. No wild interwievs to receive payouts(even if you have to receive 20k payout - the next day you will receive). No hidden rules. Just work - and receive your result
3. Price: There are no competitors to AscendX here at all. In fact u are really receive Royce for the price of Prius.
4. Support: You are opening the ticket, and after 10-15 minutes your issue is alredy solved. In addition, you can calmly speak to CEO, he is all the time open for communication.
5. Сonstant growth in the number of quality products. 1-step and 3-step programms, MT5 in-home, giveaways, and etc...
6. The most active funded community: I have never seen a single prop company where the funded branch had 2000+ messages per day.
So just one question to everybody... Why waste your time when you have AscendX ;-)
August 24, 2024
Reply from Ascendxcapital
Dear Saint,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
AscendX Changed My Trading Journey – $919 Payout and Counting!
I can’t say enough good things about AscendX! From day one, this prop firm has exceeded my expectations. I recently received my first payout of $919, and the process was seamless and fast. This isn’t just about the money; it’s about the entire experience. AscendX offers a supportive community, intuitive platforms (I personally love cTrader!), and real opportunities for traders to succeed.
Their commitment to transparency and trader success is evident in every interaction. The customer support team is always there to help, and the funding process is straightforward. AscendX has truly transformed my trading journey, making it not only profitable but also enjoyable. If you’re serious about trading and want a prop firm that genuinely cares about your success, AscendX is the way to go!
Thank you, AscendX, for this incredible opportunity! Here’s to many more successful trades and payouts!
August 23, 2024
Unprompted review
Reply from Ascendxcapital
Dear Abdulhafeez,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
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Exceptional Support with Greatness
I wanted to share my appreciation for the excellent support I received from Greatness. Within just five minutes of submitting my ticket regarding a payout issue, he promptly resolved the problem and provided all the necessary information. He even went the extra mile by asking if there was anything else he could assist with, and when I asked another question, he responded within 1-2 minutes. The service was quick, efficient, and truly lived up to his name.
August 28, 2024
Unprompted review
Reply from Ascendxcapital
Dear Abdu,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Ascendx is one of the best Prop Firms…
Ascendx is one of the best Prop Firms TO DATE. From their dedication within their team to the commitment to Ascendx in order to give us users the best experience,
Follow the rules and you will get paid, If you get denied its because of your own mistakes. I have been paid multiple times now (5 Payouts) and had 0 issues.
Thank you Ascendx & Team ( Not Fury & X Tho - JK LOVE THOSE GUYS )
August 28, 2024
Unprompted review
Reply from Ascendxcapital
Dear Vince,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
customer support
I have contacted customer support about an enquiry that I had at the time and literally Rick has come back to within 2 minutes with straight answer to my inquiry which I did not expected due to the fact that there is 6:50am and the working day did not started yet.
August 28, 2024
Unprompted review
Reply from Ascendxcapital
Dear Diyan,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
RICK THE GOAT
Rick from customer support is life saver,
Helped me sleep fr. But I made a request and within 20mins had a solution can't say that about all prop firms.... cough,
cough EE
August 28, 2024
Unprompted review
Reply from Ascendxcapital
Dear Fahad,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
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Made purchase of wrong account.
Made purchase of wrong account.. they were able to correct it within 5 minutes.. support is amazing lightning fast
August 25, 2024
Unprompted review
Reply from Ascendxcapital
Dear Lamare,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Best Prop Firm Out There!
AscendX has consistently delivered the best experience I've encountered with a prop firm. They have become my go-to choice whenever I'm looking to take on a new challenge. The support team is incredibly responsive, always resolving any issues or questions I have in record time.
The trading environment they provide is outstanding, with low spreads and minimal slippage, ensuring smooth and efficient trading. The platform is intuitive and reliable, which has significantly enhanced my overall trading experience.
AscendX sets a high bar in the industry, and I highly recommend them to any trader looking for a dependable prop firm.
August 27, 2024
Unprompted review
Reply from Ascendxcapital
Dear Hussain,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
The company is getting better and…
The company is getting better and better, i ve had great experience with them, and hope to be like that. Edd from support was pretty helpful and kind.
Recommend prop firm.
August 27, 2024
Reply from Ascendxcapital
Dear Martin,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
IF YOU ARE MY OR SG TRADERS DONT USE THIS PROP
I had funded from this PROP on June but due to MY and SG traders issue they said need to investigate, after they investigate my account not ban by them and they announce we can trade it again for another cycle to request payout.
After I trade for another cycle and request payout, I had wait for 2W they keep saying my account is under review, until today they ban my account.
This is how they work, allow u trade allow u to payout then ban you!!!! Be aware they already given 50% PROMO for very long time and all the payout are delay.
June 1, 2024
Unprompted review
Reply from Ascendxcapital
Hello Trader,
I can't find any information for you in the system. If you are genuinely a client. Kindly, provide trustpilot with more information so we can investigate your issue further.
If you have any questions. Please reach out to Mk@ascendxcapital.com
Thanks!
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Really competitive challenge conditions…
Really competitive challenge conditions and pricing. Received credentials for account quickly & also phase 2 & funded contract quickly. Support team are super active and responsive. I’ve requested first payout a few days ago but still waiting for approval. Was told that it would be reviewed within 2 business days but they passed. Chased up today and was told would get an email by end of play. Will update the review once I know more.
There was a glitch in my payout form but the support team rectified this and processed the payment super quick.
Can’t fault the journey so far, follow the rules and you will get paid.
July 16, 2024
Unprompted review
Reply from Ascendxcapital
Hello Dan,
Thank you very much for leaving your feedback. If your issue is yet to be sorted. Kindly reach out to Mk@ascendxcapital.com, and we will look further into your case.
We hope to get your 5 stars in the future, and thank you again for your time!
Ascendx Capital is far better than many…
Ascendx Capital is far better than many prop firms. I have been trading with ascendx almost 6 months now. And Recieved all payouts. Also there customer service is very prompt in solving any issues or respond to your questions. If you are a genuine trader like me, I don't think so that you will ever regret joining Ascendx.
I recommend Ascendx to all those traders looking for reliable and good prop firm for their great trading journey.
August 27, 2024
Reply from Ascendxcapital
Dear Ricky,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
One of the best prop firms
One of the best prop firms I’ve come across in the industry, unreal prices and excellent support team.
The community is also great and friendly.
Personal thanks to X for the help when purchasing my first account!
August 26, 2024
Unprompted review
Reply from Ascendxcapital
Dear Hammy,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
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