So far it’s been a decent run. One of the smoothest onboarding processes I’ve had this year even while firms are falling apart. Trader-friendly trading conditions ( can be better if adjust SL rule 🙏�... See more
Company replied
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See what reviewers are saying
Silly customer service and communication. They need to give more details about their migration to the customer. What they say is to be patient and wait. Well, we bought your products but suddenly stop... See more
Absolute joke of a firm A pathetic dashboard that can’t update Nothing more than a ponzi to take vulnerable traders money Smug, disrespectful staff Absolutely absurd rules impleme... See more
Really competitive challenge conditions and pricing. Received credentials for account quickly & also phase 2 & funded contract quickly. Support team are super active and responsive. I’ve requested... See more
Company replied
Company details
Written by the company
Ascendx Capital presents a unique two-step Evaluation Process tailored for traders. This meticulously crafted journey involves an Ascendx Challenge followed by Verification, aimed at revealing trading acumen. Upon successful completion, traders earn the opportunity to trade on an Ascendx Account, potentially with a balance of up to $200,000. While challenges may arise along the path to this achievement, our array of educational resources, Account Analysis, and Performance Coaches are primed to bolster your quest for financial independence.
Contact info
77 Marsh Wall,South Quay, E149SH, london, United Kingdom
- info@ascendxcapital.com
- ascendxcapital.com
3.5
Average
583 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Please stay away from this scam
These guys will look for any reason to reject your payout. I am 100k funded and they rejected my payout just because I had 2 trades with a collective SL of 3.5%. The fun part is that they both closed in profits and I was up 5%.
Guys please stay away from this scam company.
September 12, 2024
Unprompted review
Reply from Ascendxcapital
Hello Faraz,
We requested your information through Trustpilot as we can't find any information for you in our systems. Kindly, provide more information so we can investigate your issue further. Otherwise, you are not a genuine client and you are attacking us for no reason.
Thank you!
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Everything runs smoothly
Everything runs smoothly, the support is very patient and helpful, specially the support member Fury.
Just follow the rules and you will be successful.
September 12, 2024
Unprompted review
Reply from Ascendxcapital
Dear Trader,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
Fantastic experience with ascendx
Fantastic experience with ascendx. definitely will be in the top 3 prop firms around, the best in the game. Especially Edd, great customer service
September 11, 2024
Unprompted review
Reply from Ascendxcapital
Dear Trader,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
Very good prop firm
Very good proo firm alex is nice man and he is very kind support is also best and comunnity is like one big family.
September 11, 2024
Unprompted review
Reply from Ascendxcapital
Dear Tadeas,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
Recommended
My friends recommended me the ascendx trader. It was the right decision. I got paid. I will also recommend.
September 5, 2024
Reply from Ascendxcapital
Dear Dima,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
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Great customer service
Thanks Fury for the help on resolving technical issue on my phase 1 & 2 accounts!
September 12, 2024
Unprompted review
Reply from Ascendxcapital
Dear Reubs,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
I had issue with a payment and nlt…
I had issue with a payment and nlt credited challenge acount
In a few hours was done and credited
Fast answer and super polite
Live constumer service
Excelent
September 12, 2024
Unprompted review
Reply from Ascendxcapital
Dear Joel,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
They have ridiculous rules that are…
They have ridiculous rules that are bound to make your payout rejected. Upon requesting my payout, they conveniently rejected it saying I traded during news. Guess what, that news was Jackson Hole Symposium on Friday which was apparently all day and any trade placed during that day was considered a breach.
See the funny part is that these guys have blocked me from their discord hence, I could never be notified of any such idiotic requirement. Guys if I were you, I would stay miles away from this scam and look for many other excellent options.
September 10, 2024
Unprompted review
Their customer support is the best.
Their customer support is the best.
Today Falcon and Saber helped my to solve an issue very well and smoothly.
Thanks
September 12, 2024
Unprompted review
Reply from Ascendxcapital
Dear Hamid,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
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When money and timely matter the most
Thanks alot Ascendx for flawless services so far, everything is on point and on time both support and payout is perfect to me!
And also i want to say thank you to Falcon, and also Saber for perfect support!
September 12, 2024
Unprompted review
Reply from Ascendxcapital
Dear Lee,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
It’s a great propfirm its customer…
It’s a great propfirm its customer service is outstanding esp FURY he’s a great guy with his fast replies. I’m on my second phase and my trading days was glitched till he helped me out.
September 12, 2024
Unprompted review
Reply from Ascendxcapital
Dear Yusuf,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
7 weeks waiting for refund
having to come here as just not getting any where with support. waiting nearly 7 weeks for my refund on my 50k account after payout. multiple tickets and refund requests filled out. had a response a week ago saying they cant refund me as a stripe acc is closed down and they will instead offer me 2x 50k account instead but they banned me from using them ( not here to moan about that as thats their decision) i replied saying im banned so i dont see why they would offer me new accounts. if if this isnt a mistake i will take my funded acc back and a free challange instead. ive dmd alex with no answer too. once you guys see this please email and sort this out and i will delete review
September 12, 2024
Unprompted review
Scam
QUANT TEKEL is Ascendxcapital, they are the same. I trade within the rules and they rejected my payout. Please beware of this scam company. QUANT TEKEL, QUANT TEKEL, QUANT TEKEL, QUANT TEKEL, QUANT TEKEL, QUANT TEKEL, QUANT TEKEL, QUANT TEKEL, QUANT TEKEL, QUANT TEKEL.
September 11, 2024
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Received multiple payouts with AscendX
Received multiple payouts with AscendX, always been a smooth process. Out of all the prop firms, they have the best rules, and are not out to get the trader.
Always received my payout on time, with no delay. Most people with negative experiences have broke rules, and cannot accept it.
Anyone that trades within the rules gets paid out!
September 11, 2024
Unprompted review
Reply from Ascendxcapital
Dear Bani,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
Best prop firm ?
Today was the first time i had to deal with customer support from Ascendx, and in all honesty never expected customer support to be this quick and helpful. Today I was assisted by ASTA and Diamond and I could “hand in heart” say this has been the best online customer support i have ever received. I hope all the staff from your company will be this good when im going to need assistance again. 5 out of 5 service. Happy to be funded with you guys.
September 11, 2024
Unprompted review
Reply from Ascendxcapital
Dear Alin,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
Please help me my credentials not…
Please help me my credentials not received 24 hour crossed bad costumer support
September 10, 2024
Unprompted review
Great firm!
Great firm!
Always happy to help and have a great customer service team. Kept up to date with any changes and information. No matter what happens, they always find a way to overcome the issue in a way that least affects their traders!
September 10, 2024
Unprompted review
Reply from Ascendxcapital
Dear Nereyne,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
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Great and trustworthy company
I received the money after 4 business days. That's great.
September 10, 2024
Unprompted review
Reply from Ascendxcapital
Dear Hung,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
Absolutely top prop form.
Right up there with the best prop forms in what they’re trying to achieve and the level of support they give traders. Everything is done quickly and efficiently and will only get better as far as I can tell with upcoming improvements. Payout was nice and quick as well and look forward to continuing working with them.
September 10, 2024
Unprompted review
Reply from Ascendxcapital
Dear Charlie,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
I got my first payout here
I got my first payout here. Even thought its a bit slow for ticket solving, but at least they real do payout. Thankyou .
August 15, 2024
Unprompted review
Reply from Ascendxcapital
Dear Andre,
Thank you for the kind review. Supporting our traders is at the core of everything we do, and we look forward to seeing you growing further with us in the future!
Thank you
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