My physiotherapist Ammarah was amazing. She was so professional, she checked in with me before every session, checking how I was feeling. Build up a nice rappor during sessions. Gave me good & c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Ascenti Physio
Written by the company
Whatever your physiotherapy and wellbeing needs, we’re here to help.
With speedy access to advanced therapies and affordable treatments, our clinicians can get to the heart of your problem and treat it fast.
Enjoy convenient access to highly trained physiotherapists wherever you need to be, with same-day appointments available either face-to-face or online as part of our award-winning virtual service.
With more than 20 years’ experience serving both the public and private sectors, we are industry leading experts and passionate believers in our distinct clinical philosophy.
Ascenti is a dynamic and progressive company – advancing physical therapies by making them more accessible to all, raising standards and pioneering new digitally enabled physiotherapy and musculoskeletal (MSK) services.
Our amazing people make us who we are and lift us above the competition – with a national network of 300 directly employed Ascenti clinicians delivering upwards of 600,000 treatment sessions every year. Enabling people to make headway after illness and injury, step back in to work after accidents, or simply stay active and keep moving forward in their daily lives.
Written by the company

Contact info
United Kingdom
- 0330 678 0850
- contact@ascenti.co.uk
- ascenti.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great work with Sarfaraz Banatwala in Leamington
I work with Sarfaraz Banatwala in Leamington. He's been great, very knowledgeable and helpful. I've struggled in the past to find PTs who can work well with hypermobility, so I was happy to find someone who has effective strength and stability recommendations that are actually helping. The one downside isn't from my PT himself, it's the company being difficult to contact if I need to cancel or change an appointment, or ask a question between sessions. I can't just call the PT directly, I can only call the central office, which means 20-30 minutes on hold to speak with someone. But, for as good as the work has been, that seems worth the trouble.
Excellent experience with physio…
Excellent experience with physio therapist Maryam Rani. I've had about 7 appointments with her over the last three months and had a substantial improvement of my knee. Her services have been invaluable.
Ioannis Lepidas
Ioannis Lepidas Was excellent He listened carefully to my issue and provided relevant exercises and support to help me recover As my recovery progressed he was supportive in changing the program and how I could increase the level of exercise that I could do and how to get back to full fitness I have every confidence in his advice and will continue to follow his suggestions to slowly build up my fitness.
I worked with Samual Niro who was very…
I worked with Samuel Niroo who was very informative and helpful. Had a calf issue prior to a biathlon and his work in the rehab programme and advice really helped me prepare for the event. From sport massage to K tape on my leg, allowed me to compete at the level to wanted to.
Ascenti Leamington Spa…
I attended the Ascenti Leamington Spa Clinic with Sarfarazq as my Physio. I found all my sessions to be really positive and insightful.
Over the multiple sessions I had I saw remarkable improvements in my condition and any questions/concerns I had, Sarfarazq was able to answer and provide solutions
Shoulder sessions
Attended several physio sessions for my shoulder with Nimya Anand. She was very helpfull knowledgable and professional. There has been huge imorovements with her help and expert advice.
Referred through work
Referred through work. Nimya Anand examined me and gave me a plan to follow. A few weeks later and the pain has gone. Thanks Nimya
Sarfaraz is exceptional
Sarfaraz is exceptional. He’s attention to detials, his client centred approach pit me at ease immediately. The exercises to support my recovery are easy to follow and execute. Would highly recommend, my shoulder pain has gone which is a huge relief.
I have completed my sessions with…
I have completed my sessions with Samuel Niroo and I am so pleased with the service. I came to him after a bad horse riding accident and after this treatment, I am back riding and pain free!! Thank you so much for:)
Very good service and I recommend very…
Very good service and I recommend very much 👍
Knee pain sorted
Had been suffering from knee pain for some months – from a meniscus injury. Difficult to fix but Sarfaraz at the Leamington Spa clinic examined me, discussed the problem and reckoned it could be improved 90% with a course of 10 visits. And that’s exactly what we achieved with a gradual course of treatment and exercises – starting with easier ones I could cope with and gradually building up to where I am now – walking as normal with just the occasional problem if I overdo it. All exercises were fully explained – both how to do them and why I was doing them. Some were altered if I had problems, but most were fine. And he emailed me videos of each exercise so I could be sure I was on the right track. Excellent service all round and Sarfaraz is an extremely kind and pleasant individual which was an added bonus.
Maryam she was great serivce great…
Maryam she was great serivce great technique to reduce my pain. I felt so different and better after the session thank you
Can never get through to them on the…
Can never get through to them on the phone

Reply from Ascenti Physio
Ascenti Physio
I was assessed and given a treatment plan which has helped amazingly well. After receiving follow up appointments to check my progress I was discharged. All good 😊
Excellent treatment for golfer’s elbow
I visited Mayuresh for treatment of golfer’s elbow and had a very positive experience throughout. He took the time to explain the cause of the issue, the treatment plan, and what I needed to do to support my recovery. Everything was explained clearly and in a way that was easy to understand.
The treatment itself was excellent, and I’m delighted with how quickly I’ve recovered. Mayuresh was professional, knowledgeable, and genuinely focused on getting me back to full function as quickly as possible.
Great treatment from Victor at The…
Great treatment from Victor at The Fort. Treatment had helped enormously and I would recommend him and Ascenti to anyone.
Ajaykumar Joshi was amazing
Ajaykumar Joshi was amazing! I injured my right wrist pretty badly, tearing my tfcc cartilage disk in a complex way, and opted for the conservative treatment as a first try before surgery. I had many downs at first as my injury was slow to heal, and Ajay always listened and responded with compassion. He was like a therapist as well as a physiotherapist, which made the mental recovery side of the injury so much better. I looked forward to his sessions and slowly but surely I have been able to progress to have 90-100% of my normal wrist mobility back. Genuinely never thought I would be able to lift weights again. THANK YOU AJAY!
Gauri was a great physiotherapist
Gauri was a great physiotherapist and helped resolve two tendon issues I had. She’s very knowledgeable and helped resolve my injuries through careful exercises.
Good initial assessment
Clear instructions on how to find them. Good initial assessment of injury and good advice given as well as treatment plan. Friendly and helpful physio.
Good service
Happy with physio input. Straightforward to book appointments and met my needs. Physio very polite and helpful, and set appropriate exercises to help with strengthening my hip. Subsequently, pain has significantly improved
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







