Ascenti Physio Reviews 

6,411
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and compassionate approach, feeling well-supported throughout their treatment. Many highlight the exceptional service, noting effective recovery from injuries, significant pain relief, and improved mobility. Reviewers frequently appreciate the clear explanations, thorough assessments, and personalized exercise plans, contributing to a positive overall user experience. However, some customers also noted significant difficulties with customer service, reporting long phone wait times, unanswered emails, and challenges obtaining necessary documentation. A few other people also felt that treatment plans were sometimes ineffective or that appointments were spaced too far apart, leading to delays in recovery.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the care... See more

Customer service

People report positive experiences with customer service, highlighting helpful, understanding, and... See more

User experience

Users describe positive interactions with user experience, finding the service easy to organize and manage,... See more

Location

Customers had ambiguous experiences with location, with some finding specific offices like Leamington Spa and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My physiotherapist Ammarah was amazing. She was so professional, she checked in with me before every session, checking how I was feeling. Build up a nice rappor during sessions. Gave me good & c... See more

Rated 5 out of 5 stars

I have been attending physiotherapy sessions with Evangelos Nomikos for recovery on my ruptured Achilles tendon where I required surgery for almost 6 months. I must say the care I received was of the... See more

Company replied

Rated 5 out of 5 stars

I recently received help for a knee injury by Quratulain at Ascenti. After an initial video call she provided me with a tailored exercise plan which has helped re strengthen my knee and drastically re... See more

Rated 5 out of 5 stars

Marriam Zakria at Benfleet really has been great for my physio Journey, she’s really helped ease my back pain and given me a good exercise plan to follow. Thank you!


Company details

  1. Physical Therapy Clinic
  2. Physical Therapist

About Ascenti Physio

Written by the company

We are Ascenti Physio. The leading provider of physiotherapy - helping thousands of people to elevate their health and live active lives every day.

Whatever your physiotherapy and wellbeing needs, we’re here to help.

With speedy access to advanced therapies and affordable treatments, our clinicians can get to the heart of your problem and treat it fast.

Enjoy convenient access to highly trained physiotherapists wherever you need to be, with same-day appointments available either face-to-face or online as part of our award-winning virtual service.

With more than 20 years’ experience serving both the public and private sectors, we are industry leading experts and passionate believers in our distinct clinical philosophy.

Ascenti is a dynamic and progressive company – advancing physical therapies by making them more accessible to all, raising standards and pioneering new digitally enabled physiotherapy and musculoskeletal (MSK) services.

Our amazing people make us who we are and lift us above the competition – with a national network of 300 directly employed Ascenti clinicians delivering upwards of 600,000 treatment sessions every year. Enabling people to make headway after illness and injury, step back in to work after accidents, or simply stay active and keep moving forward in their daily lives.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 96% of negative reviews

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4.7

All reviews

(6,411)

1,181 reviews in the last 12 months

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Rated 5 out of 5 stars

100% would recommend

100% would recommend. I’ve had 6 sessions so far and didn’t think the pain would actually go away but it has. The exercises plus the excellent massages from Divya Gadhiya have patched me right up. Always kind and proving a safe space

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ascenti physiotherapy at Leamington Spa

Sarfaraz Banatwala has been my physiotherapist. His explanation around the exercises I have to do in-between my sessions has been really helpful. Helping me to understand the overall aim. Sarfaraz is also very skilled at manipulation and massage of my shoulder area. I have notes progression after each session and I would recommend him as a physiotherapist.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Stamford

Had around 6 sessions with Divya in Stamford to help with some hamstring tendonopathy that was restricting my running. Pleased to say that the hands on massage and the prescribed stretching/strengthening has got rid of the pain. Friendly, polite service that I would happily recommend. Thanks Divya.

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

Rajesh was so easy to feel comfortable…

Rajesh was so easy to feel comfortable with. The exercises he gave me to use throughout the day have been really helpful and, following his instructions, haven't been too difficult and teaching it easy means I haven't been put off from the effort of it all!
I always went into a session stuff and achy and 9 times out of ten cans it able to touch my toes again (at least for an hour or so!).
Would definitely recommend. :)

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

The physio at the Leamington spa clinic…

The physio at the Leamington spa clinic was incredibly helpful and figured out what was going on quickly. Gave me plenty of exercises and guidance that I could feel were improving the issue. They were very good at checking in on how everything was going. Would definitely recommend!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Physio experience

I visited Thurmaston medical centre for physio with Bhumiben Patel and from the first assessment she made me feel comfortable and confident that she could help me with my injury. Each session she would assess and provide further treatment and exercises to progress.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

I was referred to Ascenti

I was referred to Ascenti through insurance after car accident. Abdul Rehman (Blackburn) Was fantastic from start to finish. Went through everything with me and was very accommodating to my needs and other commitments I had in regards to having appointments.

I was under him for about 8-9 weeks and my injury has never felt better, I now have full movement in my shoulder and neck.

Thank you Ascenti & Abdul for all your help

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Improvement in just a few months

I was treated by Dr Gandhi and she was very warm and attentive from the beginning. I saw a massive improvement with my injury within a few months. I can happily recommend her/Ascenti in guiding you through your injuries.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Encouraging process in safe hands

When I began seeing Runali 12 weeks ago, I was pretty desperate because I thought that my knee problems were the beginning of an inevitable decline in my strength and flexibility. But three months on, I am seeing real progress in part because Runali has not rushed me and advised me to be patient. Each time I see her, she adapts the exercises I need to do according to the progress I have made. I highly recommend her.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Nimya Anand, amazing physio

Nimya Anand was an amazing, supportive physio.
Just completed my treatment schedule and throughout Nimya has thorough, friendly and encouraging. She evaluated me each session, provided structured home exercises and acknowledged progress. Worked on sore points during the session to ease and improve my condition. Highly recommend Nimya.

June 10, 2026
Unprompted review

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