Our solar panels stopped producing electricity and after a couple of days A Shade Greener contacted us to let us know, although we knew already from our smart meter monitor. We were told to reset a sw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
United Kingdom
Replied to 27% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from A Shade Greener Maintenance (Solar)
We are in the process of moving home and our buyers solicitor had some queries that were raised over our solar panels (installation, ongoing maintenance etc). I had know idea of the answers so an email was sent to ASG’s legal department. They responded within 24 hours with all the answers, absolutely brilliant thank-you.

Reply from A Shade Greener Maintenance (Solar)
Had issue with panels, engineer arrived the next week, lovely guy. Fixed the problem quickly no hassle. Great service

Reply from A Shade Greener Maintenance (Solar)
Karen was Very easy to talk to and informative

Reply from A Shade Greener Maintenance (Solar)
Excellent experience yet again. Adam was helpful and friendly and even took time to get to know the dogs. Work was carried out quickly and efficiently without any fuss. Also took time to explain the best way to use the solar panels…superb service

Reply from A Shade Greener Maintenance (Solar)
Ricky was Very polite and sorted the problem straight away and helped me u Deagan how it all works.

Reply from A Shade Greener Maintenance (Solar)
IZABELA IS FANTASTIC.
During a recent conveyance, Izabela was quick, thorough and extremely supportive to me and my solicitors.
She couldn't have been more kind, efficient or more respectful.
Thank you for your professionalism Izabella.
Nav.

Reply from A Shade Greener Maintenance (Solar)
Adam was brilliant. Friendly and polite, he was great with my dog. I learnt so much about how my solar panels work, super knowledgeable and talked me through everything he was doing. Even better I managed to get a Saturday appointment and he arrived on time - thank you!

Reply from A Shade Greener Maintenance (Solar)
Izabela Saldat was a star, was a great help and nothing was too difficult, dealt with everything so quickly, thanks again Izabela!

Reply from A Shade Greener Maintenance (Solar)
Izabela was great dealing with my query and acted very quickly on the matter! Would highly recommend!

Reply from A Shade Greener Maintenance (Solar)

Reply from A Shade Greener Maintenance (Solar)
I reported a fault and it was dealt with on the phone in a friendly and efficient manner. An appointment was made, and Adam attended at the appointed time and date. He was courteous, friendly and professional. The fault was rectified quickly and now all is well.

Reply from A Shade Greener Maintenance (Solar)
Karen was very patient as we had a bad line inspections from her were excellent very pleasant voice and understanding lady

Reply from A Shade Greener Maintenance (Solar)
Excellent service v helpful resolved on the phone by talking me tho what I needed to do! Thank you 😄

Reply from A Shade Greener Maintenance (Solar)
10/10 to Izabela Saldat in the legal department! Lovely to speak to and went above and beyond to deal with the work that went over to her. Thanks so much!

Reply from A Shade Greener Maintenance (Solar)
Telephone answered promptly and the advisor was extremely helpful and professional.

Reply from A Shade Greener Maintenance (Solar)
Izabela Saldat handled a Deed of Variation for one of our clients and her speed and efficiency has been excellent. She replied to emails so quickly and managed to get the Deed registered with the Land Registry less than 24 hours after it was sent to her.
Thank you Izabela!

Reply from A Shade Greener Maintenance (Solar)
We were recently contacted by ASG regarding a fault with the panels at our house, and a convenient appointment was arranged for an electrician to attend. Craig arrived exactly on time and was courteous and professional throughout.
He clearly takes great pride in his work and holds himself to very high standards. The job was completed quickly, cleanly, and with great respect for our home. We could not have asked for more.

Reply from A Shade Greener Maintenance (Solar)
Craig had very good customer service , showed me ,everything he had done , very good knowledge of his job , helpful 10 /10

Reply from A Shade Greener Maintenance (Solar)
Diane was so informative and helpful. Thank you very much

Reply from A Shade Greener Maintenance (Solar)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.