Ashby Wines Reviews 264

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic selection of wines and gins, knowledgable and friendly owners. Home delivery with a smile if you’re local but they do deliver UK wide too. Started using them regularly when my wine subscript... See more

Company replied

Rated 5 out of 5 stars

What an Excellent Wine Merchant. Superb delivery service that is to your door and hand delivered within the local area. The list of wines available is treat for the eyes and palette as the selection... See more

Company replied

Rated 5 out of 5 stars

Thank you! My hubbie's birthday was coming up and I contacted Ashby Wines to ask for advice about purchasing some red wines for him. Recommendations came that same morning, my order made that evening... See more

Company replied

Rated 5 out of 5 stars

Visiting the United States I fell in love with a very expensive wine, upon returning home to the uk to my surprise Ashby wines stocked it and significantly cheaper than elsewhere. It was very easy to... See more

Company replied

Company details

  1. Wine Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler
  4. Wine Cellar
  5. Wine Wholesaler and Importer

Written by the company

Ashby Wines is an independent wine merchant based in the town of Ashby de la Zouch, UK. ONLINE sales only. We deliver locally same day (where possible) and nationally in 2-3 working days. Available for orders: 24 hours / day Delivery: 9am - 7pm (can vary) We are a family-run business, bringing together our English and South African traditions. With over 26 years’ experience in the wine trade, we are driven by our enthusiasm to find our customers a range of quality wines (and other drinks!) to enjoy. For all your wines less ordinary - please check out our range. You will not find our wines locally or on Supermarket shelves. Local Businesses - contact us to find out more about our wholesale offering.


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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Rated 5 out of 5 stars

Problem with the courier was…

Problem with the courier was immediately resolved by Ashby Wines and they went out of their way to deliver a replacement the same day

December 3, 2024
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Reply from Ashby Wines

Thank you for the review, and we hope you enjoyed your wines!

Rated 5 out of 5 stars

Excellent customer service

I haven't tried the wines yet, I'm saving them for Christmas. But I did want to say how lovely it is to have a local company who care about their customers. Customer service was excellent.

November 25, 2024
Unprompted review
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Reply from Ashby Wines

Thank you so much :-) We do aim for the highest service and to look after our customers and we hope you enjoy your wines and your Christmas celebrations! Claire & Lucas

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service. Always well informed via email. Will definitely use again. Wine is superb, well worth the price.

November 11, 2024
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Reply from Ashby Wines

Thank you for taking the time to leave us a review and we are glad you have been pleased with the service and wines! Enjoy your wine and if you like Mottura, we can also recommend their Stilio :-)

Rated 5 out of 5 stars

Fast, free personal!

Fast, free personal delivery (as I am local). Great selection to choose from and I have never had a poor bottle. Always my preferred choice. 👍

August 30, 2024
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Reply from Ashby Wines

🥰 Thank you!

Rated 5 out of 5 stars

5 star

As usual. Excellent service and delivered very quickly.

June 3, 2024
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Reply from Ashby Wines

Thank you David! Enjoy your wine :-)

Rated 5 out of 5 stars

Seamless service

Seamless service. My only gripe is that I would prefer that the wine wasn't sent in those blow-up plastic sleeves - there's too much plastic in the world already and there are plenty of less polluting alernatives around.

May 8, 2024
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Reply from Ashby Wines

Thank you for taking the time to leave us a review. We understand - we hate the plastic too. We have had to use these recently due to breakages in transit, we are looking for other options that provide the same level of protection but so far these are performing the best. We will keep looking!

Rated 5 out of 5 stars

Great little shop

Great little shop - they carry some excellent Italian wine. Very Good Customer Service.

April 8, 2024
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Reply from Ashby Wines

Thank you Dave for taking the time to leave us a review. We are glad you are enjoying the wines! :-)

Rated 5 out of 5 stars

Wine order

Phoned up and ordered wine met up locally on same day and collected wine excellent service very happy with ease of process.

March 15, 2024
Unprompted review
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Reply from Ashby Wines

Thank you John for taking the time to leave a review, glad were happy with the service, we do try and always do our best for our customers :-) Enjoy the wine!

Rated 5 out of 5 stars

Good service

Good service, prices fair what's not to like.

February 19, 2024
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Reply from Ashby Wines

Thank you for takign the time to leave a review. We hope you enjoy your wine!

Rated 5 out of 5 stars

solid wine came next day

solid wine came next day, only complaint delivery is a little pricey.

edit: after reading the reply I think the delivery is high but valuable as it ensures the wine gets to its destination quickly and safely.

January 30, 2024
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Reply from Ashby Wines

Thank you for the review! We hope you enjoy your wine. We are sorry you feel the delivery charge is high but it is next day delivery, with a trusted courier and in a high standard of packaging to ensure it doesnt get damaged. We make a loss on delivery but we feel this is speed & packaging important to our customers. We do offer free delivery over a certain spend :-)

Edit: ah thanks Jude! :-) Its a fine balance, isnt it! Thanks for the reply, cheers!

Rated 5 out of 5 stars

Great price

Great price, delivered on time, the wine was well protected from damaged, I will be reordering.

January 17, 2024
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Reply from Ashby Wines

Thank you taking the time to leave us a review! We like to ensure the wine reaches you safely - precious cargo! :-)

Rated 5 out of 5 stars

Fast

Fast, efficient

December 18, 2023
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Reply from Ashby Wines

Thank you for the review, hope you enjoyed your wine! Happy New Year, Claire & Lucas

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