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RHP Building, 8 Waldegrave Road, TW11 8GT, Teddington, United Kingdom
2.9
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Really great experience.
I had a flawless experience with Ashdown Group. Angie communicated with me the whole way through the process, clearly explaining the requirements of the role and making sure the job was the right fit for me.
Would recommend to anyone who is currently looking for a change of role!
Reply from Ashdown Group
Thank you for your fantastic feedback, I'll share it with Angie
Don't bother using these clowns. Completely unprofessional especially Jon Heard. I applied for an IT support role, Jon contacted me to say I was shortlisted and that I should CALL HIM to discuss it. What dodgy recruiter does this? Its literally YOUR job to be contacting the candidate not putting the onus on the candidate.
Anyway, I did try and contact Jon via phone surprise surprise no answer from the unprofessional weasel.
This company are a complete joke do not apply for any jobs with them as they will literally waste your time.
Reply from Ashdown Group
Thank you for your feedback. I'm sorry that you were frustrated by your experience, although I would like to clarify our approach.
For roles attracting a high volume of applications, our consultants will sometimes email shortlisted candidates and invite them to call us at a time convenient to them. This is intentional: rather than repeatedly calling candidates who may be at work or otherwise unavailable, it allows them to choose a suitable time to have a confidential conversation about the opportunity.
There is nothing unusual or "dodgy" about this process, and being asked to call Jon was certainly not intended to place an unreasonable burden on you.
I'm sorry that you weren't able to reach Jon when you subsequently called. Our consultants spend a significant part of their working day speaking with candidates and clients, so unfortunately they cannot always answer immediately. We would ordinarily expect a missed call to be returned as soon as reasonably possible.
We take genuine criticism seriously and will review whether anything could have been handled better in this instance. However, I don't believe the personal insults directed at a member of our team are warranted.
We wish you well with your job search.
John Lynes
Managing Director
UPDATE:
this definitely proofed my point on everything I said was true, they read my review and gave generic reply by stating overall my review is 'not genuine' and flagged my review as 'harmful or illegal content'
they did purely to hide my review from Trustpilot, so for nearly 4 years, i don't get a reply then try to bash me by saying my review is 'not genuine' that is absolutely disgraceful
Reply from Ashdown Group
We need to correct the suggestion made in this update.
Ashdown Group did not remove or "block" your review. We reported it to Trustpilot because it contained serious allegations about our business that are categorically untrue.
Trustpilot independently reviewed the content and made its own decision to remove it.
The removal of a review by Trustpilot does not constitute "proof" that the allegations within it were true. Quite the opposite: we challenged the review because it alleged that Ashdown Group advertises fake jobs and collects CVs to sell to employers. We categorically deny both allegations.
Every vacancy advertised by Ashdown Group is based on a genuine client instruction. We have never sold candidate CVs or personal data.
You previously stated that you had "proof" of your allegations. No evidence has been presented to us that demonstrates Ashdown Group has ever advertised fictitious vacancies or sold candidate CVs or personal data because there is none. Any evidence you believe supports your claims does not relate to Ashdown Group and cannot substantiate these allegations.
We respect everyone's right to leave genuine negative feedback about their experience with our company. However, we also have a responsibility to challenge serious and false factual allegations about our business.
We have operated as a recruitment consultancy for over 26 years and will continue to defend the integrity of our business where demonstrably false allegations are made about it.
One of the worst recruitment companies in UK.
Poor recruitment strategy, lack of knowledge and Professionalism.
Their portal makes a hash of understanding my CV, it's very slow and clunky to fix (for example, I can't correct my name which it lifted from my e-mail).
They don't let you know by e-mail that you're not progressing. You have to login to check. I suspect I'm not progressing because their portal messed up my employment history, that I didn't know it had even done until now.
Employment agencies need to appreciate that all of this information is already in people's CV. Expecting us to spend half an hour fixing up every upload in each and every portal is just stupid.
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